Customer Ratings & Reviews
- Model:
- I3793-7336BLK-PUS
- SKU:
- 6381721
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the Inspiron 17.3" Laptop for its large screen, with many reviewers calling it "very large" and "great". The laptop also has a lot of storage, with one reviewer saying "2 TB?? Unbelievable at that price!" Customers also appreciate the price, with one reviewer saying it is "very reasonable".
This summary was generated by AI based on customer reviews.
Very slow performance for video editing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time the software’s are open very slowly and while editing it hung. Expected the best performance with 16 GB RAM and 10th Gen Intel
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .sree,
Thanks for your review. We're sorry to hear that your computer is not performing the way you hoped it would. We'd recommend running the Windows Performance Troubleshooter to see if it will help your computer run faster. We'd also recommend the following tips to help with the freezes that you're experiencing:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Customer service issue, Speed
Dell Inspiron 17 3000- Don’t Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Dell Inspiron 17 3000 laptop in the month of July 2020 with high expectations . Much to my disappointment , I’m scared to use this laptop. It takes 25 minutes to start the laptop and open a google chrome page. I have called Customer care in the month of September 2020 to report this. Customer care mentioned that it’s a software issue and I need to pay 125$ as I crossed one month. After which I hate to use this laptop as it takes 25-30 minutes of time. To write this review, I have opened my laptop but fed up with the waiting time. I switched on my husband laptop wrote this review still my laptop they to open . Please I request every one not to buy this laptop and waste your hard earned money. I seriously regret that I wasted 885$ On this garbage
No, I would not recommend this to a friend - Cons mentioned:Battery life
never. again.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive never been so disappointed in a product. This computer was purchased so our children could basically play some game apps, do schoolwork and stream videos. We didnt want to spend alot on a macbook or too little that we would be frustrated with functionality. So we sprung $1000 for a laptop that should perform at high speed for all our needs. (we have Fios 5g thats superfast on our other computers). Instead, battery dies every night, downloads CRAWL!!!! (half an hour for a game?!) and speakers and display are junk. We already had to send back for warranty within a few months to repair a hard drive failure. Will never purchase a Dell again.
No, I would not recommend this to a friend - Cons mentioned:Power cord, Speed
Extremely Disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a disappointment from Best Buy and Dell! First and last time I will buy a computer from either. I used the computer as a main computer and start transferring all my files. I finally started to use it and it was very slow. The computer I replaced it for was lightning speed compared to this one. It gives me an error about the power cord and it is not charging. It is the original power cord. Not it does not allow me to log in. I’ve un system scans and it still does not work. Now I have no access to my many files and photos. Also when I reviewed the package, it was re-package with another person’s name and address. So Best Buy did not repackage it. They simply put the package in a my box and sent it. DON’T BUT THIS!!!
No, I would not recommend this to a friend - Cons mentioned:Configuration
Design and hdd spin are poor.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe that dell can figure out the kind of 16GB memory and 8 core cpu with this non capable to handle those parameters hdd 5400 rpm?!!!!!!!! Too bad to spend money for it!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dilian,
We're sorry that you're not more satisfied with the performance of your new Dell computer. We hope that you will be able to find another Dell computer at Best Buy that will better meet your needs.
If you'd like to follow up with Best Buy about their return and exchange policy, you can contact them here: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Speed
returned 2 days later
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a desk top computer and its fast, I thought since it was a dell it would be faster than the one I have. But no it was very slow very disappointed with this dell.
No, I would not recommend this to a friend Camera & microphone stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera & microphone stopped working within 1 month after purchase. Bought this for working from home, but started having issues with the camera not working during video conferences and then the microphone stopped working completely. I liked the product besides those issues, but had to return it and go with something else.
No, I would not recommend this to a friendReturned it within a day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out of the box for about a half hour, then started lagging and breaking after only installing google chrome and Steam. I checked the startup settings, and it was factory set to overclock more than twice its recommended levels on the graphics card. Couldn't even change the setting. Do not buy.
No, I would not recommend this to a friend- Cons mentioned:Speed
Slow laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed I have only had the laptop for 3 years and it has been extremely slow in speed I should have not spent almost 1000 dollars on laptop !!!!!!!
No, I would not recommend this to a friend Worst ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was purchased as a spare computer when I didn’t want to start my desktop. It’s made of extremely cheap materials and was the slowest laptop I have ever purchased for my business or my personal use. Dell has cut every corner that they possibly could. From packaging to plugs and the computer itself
No, I would not recommend this to a friend- Cons mentioned:Battery life
Terrible battery life. Do not order
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new computer with a battery that only lasts a couple hours. This is terrible. I tried resetting the battery as per your suggestions on other reviews and has not helped. I think Dell puts old batteries in their computers. My husband got one also and his has the same problems. Do not order this. Dell should be ashamed for having such poor batteries in brand new computers.
No, I would not recommend this to a friend