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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Your price for this item is $1,009.99

Customer reviews

Rating 4.4 out of 5 stars with 19 reviews

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84%
would recommend
to a friend

Customers are saying

Customers regard the touchscreen as a great feature for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Rated 4 out of 5 stars

    I didn't have enough time to test it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a few days, I had a catastrophic hard drive crash -- so bad, that the built-in reset/recovery software spit up as well. I bought another one just like it. I hope the new one is not also a lemon. I'll say "Yes" on recommending it only because it wouldn't be fair to say "No" under the circumstances.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Casing

    Rated 3 out of 5 stars

    MY DELL LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The casing creeks, cover looks too plastic, wow it's heavy, but apple doesn't offer laptop17" screen, or even touch screen and its 3x the price for everything I have in this one. "I like it" for now, next one be solid state drive

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this over two months ago and I'm so happy I did. It's fast and runs smoothly. I use it mostly for Photoshop/Lightroom C.C. I am a hobbiest photographer and only shoot in RAW. RAW Files are BIG. And this computer handles it with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touchscreen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've ever owned. It's fast, it has a major amount of memory and the keyboard is very user friendly. I have never been more happy with a computer.

    I would recommend this to a friend
  • Cons mentioned:
    Cd drive, Graphics

    Rated 3 out of 5 stars

    Ok not imptessive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HD graphics shut down a LOT I am a photographer & that costs time. This did,not come woth a CD writer..... Only a reader. For this price it should have everything. Touch screen is nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had much time to get really familer with my new laptop but what time I have used it I'm very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to replace my previous dell laptop after a lightening strike with this great new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer as bad religion said...buy this laptop do it...now!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    great laptop for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good laptop for gaming and the touchscreen is great.

    I would recommend this to a friend
  • Pros mentioned:
    17 inch touch screen

    Rated 5 out of 5 stars

    Love 17" touch screen on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love 17" touch screen on laptop, getting use to Windows 10

    I would recommend this to a friend
  • Pros mentioned:
    Business

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great machine for our business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it Love it, works perfect , I can get on line very fast, videos got a good deal for this 999.00 plus y birthday gift off of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop. Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Fast and reliable. I have a similar laptop before and got a new one for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Good performance. Image and sound quality is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all the benefits of this laptop and am glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product ever I recommend that for any body interested

    I would recommend this to a friend
  • Cons mentioned:
    Blue screen, Dell support, Graphics

    Rated 1 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer less than 2 weeks, and since day 1 have been getting errors about every 5 minutes that the Intel HD graphics display driver stopped responding. This was happening anytime I was using Edge, IE, or Chrome watching video. It spread to anytime I was using a web browser, and would result in blue screen shut downs a few times a day. Dell support can't fix it. I will be returning the computer. I would not suggest buying this configuration, you pay extra for the discrete AMD graphics card but have constant errors on the Intel integrated graphics, which makes no sense. This is the second laptop I've bought from Best Buy in 6 months that was a dud, the other was an HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Look elsewhere

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got BBY to match the Costco price on this, so I was really happy with the price, BUT the performance is mediocre. I think most of the budget went to the 17", HD touchscreen. Also, the keyboard flexes noticeably when you type, so it looks/feels cheap for a laptop in this price range.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 2 weeks not a single issue very powerful machine with huge features had a hp n109dx had to change it twice and then returned cause of backlight issue glad i did bought this dell with double the hd what hp had to offer and no issues at all

    I would recommend this to a friend
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