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Customer reviews

Rating 4.2 out of 5 stars with 462 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are delighted by the Inspiron 19.5" All-in-One's touchscreen, ease of use, and its affordability. Many appreciate its compact size and ample storage, making it ideal for smaller spaces. While some users found the RAM needed upgrading for optimal performance, the overall experience was positive for most. The computer's performance was generally considered sufficient for everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 462 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast it is, the touch screen is easy to use and I love the large storage space it has.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for such cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really worth the cost I paid and have really good experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying using this computer. Wish the volume was higher.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy With Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unhappy with my Dell - Inspiron 19.5" Touch-Screen All-In-One - Intel Pentium - 4GB Memory - 1TB Hard Drive - Black Screen Blacks out while I am streaming videos. I loose the Videos I have to reboot Computer very inconvenient.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      jrob61 - We're sorry to hear that you're having difficulty with your new Dell All-in-One. We can assure you that this is not the way that a new computer should perform. We'd recommend that you run the Support Assist app on your computer to make sure that all of the current software and drivers are up to date. You can also try these steps to see if there's an error report for the problems you're facing:
      1. At the desktop, click the Search the web and Windows box and type "problem reports".
      2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to software.
      3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
      4. Right-click the line item and select Check for a solution.
      We hope these tips help your computer run the way you hoped it would. Dell

  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Working Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was shipped/received promptly. The only reason for not giving this a 5 star corresponds to prior comments having to do with having to update Windows 10. It turned out to be a frustratingly long process which restarted often when the WiFi adapter kept getting blown away. I finally moved to a room with ethernet connection and let it run while we were gone for the day and it finished by the time I returned. Otherwise I'm enjoying the touch screen as well as the improved speed and performance of the old desktop that I replaced. Other than the windows issue, it was pretty much set up to run right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect computer for a novice, not a technogeek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and takes up minimal space. Needed geek squad to set up and transfer data from my old computer. Took him 3 hours due to old, unsupported data. I bought this computer because my old one was no longer being supported. Last computer had Windows Vista!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Touch screen computers are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in a rush when we purchased this computer, but we are fans of Dell computers and keep them well beyond the years you should have a computer. I didn't realize it was a touch screen until I pointed at the screen while I was training our office personnel. Such a pleasant surprise! Everyone is excited about it and it makes work so much easier with the scheduling that we do and all the documents that we scan and send.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Great basic all in one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for casual users. Email, videos, Facebook. I use mine as a point of sale computer. It works perfectly. Touch screen responsive enough for pressing on screen buttons. Not for typing or drawing applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Perfect for my Dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this all-in-one system for my Dad to replace an ancient Dell he had. Thought it would buy him some space in his small place, and it did that. The screen is a good size for him to see things, and it is easy to use. He has a tech guy who set it up for him, as he's in another state. Does everything he needs it to do, surf the web, read emails, etc. Perfect for him!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Excellent home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a computer for my son to do homework. This computer is easy setup and use. Not the fastest computer but has gotten better after windows updates. Perfect for internet and school homework.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Love the fact that this computer is a space saver. Love the fact that is touch screen. Works great. Fast processor and good memory.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Ram, Speed

    Rated 3 out of 5 stars

    so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK so i bought this computer a month ago,set up was very easy, the screen is a nice size and shows a nice clear picture on it, it is also a touch screen ! one con with this computer is that, first , it did not come with a wireless key board and mouse, which would have been a plus, second and i think the most important part, this computer comes with 4 GB of ram, right out of the box it was slow, even after all the window updates, so i contacted dell on line, they told me that this computer can be updated to 8 GB of ram and when i had told them that the computer was running slow, they said the 8 GB would take care of that and that the computer would be a lot faster, well after paying $ 91.00 for the ram and shipping i thought i would be good to go, when i did get the ram, the directions were very unclear and when i did finally install the up date, the computer was no faster then when it had just 4 GB of ram . this might be a good computer for a kids first computer, but if you want speed, then this is not for you! am very disappointed, first with dell, and second that i did not read all of the review's for this!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for your grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, all in one plus touch screen. I bought it for my grandfather who is horrible with no computers. He loves the fact that he can zoom in and zoom out by pinching the screen, it's has a huge hard hard drive with plenty of memory. The only downside is Windows 10 utilizes so much memory that when running there's lag in the computer . Other than that it's a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice touch screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! As for a 10 year old, it’s one of our Best Buy for him. Easy to use and it doesn’t take much of space on his study table.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 3 out of 5 stars

    Very nice All-in One Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Big screen. Having a little problem with it. Not sure if its really a Dell problem or my internet. The screen will black out on me at times even though I hear its still on in background. Dell is great working on it but haven't found anything wrong so also looking at internet connection. I like but shouldn't be doing this in less than 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Sandy, Thanks for your review and for your recent All-In-One purchase. We're sorry to hear that you're having some troubles with it. If you'd like to adjust the power settings on your computer we'd suggest following these steps:
      1. At the desktop, click the Search the web and Windows box and type "sleep".
      2. Select Power and Sleep settings, then select Additional power settings at the bottom of the screen. The Power Options window appears.
      3. Select Balanced (recommended), Power saver, or select Create a power plan on the left side of the screen.
      4. Customize your plan settings as desired.
      You can read the full article here - http://dell.to/2lXRpSD.
      We hope these tips, as well as Dell support, will help your computer run the way you want it to. - Bryan Dell

  • Cons mentioned:
    Ram, Speed

    Rated 3 out of 5 stars

    Slow.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow loading, from startup to programs to web pages. Takes awhile, needs more ram or faster processor. Not the best for the money, would of paid an extra $50-$100 for a faster one. After 9-10 months, had to send to Dell for a warranty issue, they warrantied it though, so Dells Customer Service has been A+ though

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Chuck, Thanks for your review and for your Dell computer purchase. We're glad that Dell's support team was able to help you with the warranty issue that you faced. If your computer continues to perform too slow for your liking we'd suggest the following:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1) Open the Programs and Features application in Control Panel. 2) Scan the list of applications installed for ones that you no longer use. 3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      You can read the full article here - http://dell.to/2tSulGV.
      We hope these tips help your computer to perform faster for you. - Bryan Dell

  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Great all in one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good screen size, it is easy to use. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for a simple Point-of-Sale setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this computer as part of a simple point-of-sale system at a school. For the users, I do not have the keyboard or the mouse plugged in because the touch-screen function suffices for their tasks. The screen is a good size without taking too much room, and networking it was pretty simple, even if I did have to plug it in (more on that below). Only 2 drawbacks that I have found so far, 1 minor, 1 moderate: 1 minor issue was that during setup, it took quite a while for all the Windows 10 updates were run. Once those were completed, however, the unit ran much faster. 1 moderate issue that I have is that while this computer is WiFi-capable, it operates on 2.4Ghz only. Most of the WiFi network at the school operates off of 5Ghz so I ended up hard-lining it in which wasn't real problem since it's close to a network drop. Operating on both bands would have been nice, but not necessary. Overall, it meets my needs and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good basic computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has plenty of features for the price. It's basically a giant tablet without a battery. Very cheap and has decent specs plus everything you need built in. Would recommend for basic users who use their computer with only internet, such as email and web searching, and word processing. NOT FOR GAMING!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have own. This computer is such a beauty. I love how much memory it has. Best part that is touch screen and no tower.

    I would recommend this to a friend
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