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Customer reviews

Rating 3.4 out of 5 stars with 8 reviews

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63%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Old processor, Slow internet speed

    Rated 1 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very small and easy to use. The touchscreen is very active. The biggest problem was how slow the internet speed was & how often it kicked us off the wifi. At first we thought it was our wifi, but our smart phones and tablets worked perfectly fine. When we took it back into the store we were told that the intel processor was a very old version. we were recommened a i5 or better. We got an acer for $135 more and an i7. MUCH BETTER! I def recommened it. Its not touch screen or 2-in-1, but it def gets an A plus in my book.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable, Sleek

    Rated 5 out of 5 stars

    Great for school or on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my computer.....very convenient! ! Very handy for on the go and school. Computer is sleek and not bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price.Order process was smooth..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great size and speed for granddaughter for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent small laptop with a touch screen. Perfect for my granddaughter to take to classes at college. She loves how easy it was to learn how to use it and loves the processing speed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using an older laptop and a tablet and the new 2 in 1 allows me the best of both worlds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my niece and she loves it, easy to use and great for school. thanks best buy

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy anything but Dell. I bought 2 of these last year and both keyboards quit right after the warranty expired. Lasted a week or two after a year. The left side keys quit. After spending hours (at least 12 over 2 days) Dell basically said too bad. Obviously there is a flaw if two of them went bad. Dell gave me the biggest run around, I will never buy Dell again and I have bought numerous computers from them in the past.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Worst computer and costumer service ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I've had the hard drive replaced in the 2 months I've owned it. Dell refuses to replace it and promises I won't have any more problems. What a dumb promise! I've had Dells in the past but won't buy any more.

    No, I would not recommend this to a friend
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