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AMW54 Posted
Staff helped me decide what I needed based on my input. I got it home and it was just what I needed - smaller and lighter weight for me to carry with me to meetings and travelling but still powerful enough to do all the work I need to do - data analyses, writing, web-based work - and more.
BobD Posted
Processor speed stands out. Faster than my old computer with Intel Core 5. The 4K resolution is also a favorite feature
wmt123 Posted
It's light weight and portable. They really push the 4K display but It doesn't handle 4k streaming that well.
Ladybug847 Posted
Everything was great except battery life. Only lasted a couple of hours so I took it back. Great resolution
Becky Posted
The computer dims when I unplug it and only lasts less than a day...over all I am Greatly Satisfied with it!
LiBro Posted
Small and lightweight. Great laptop. I love how little this laptop weighs. Worked for all my needs commuting back and forth from school. Battery life was decent specially if I adjusted the display settings. Has been going about 6 hours before needing to recharge.
Deepali Posted
A good laptop for regular use, the screen is also nice but heats up quickly.
Mike Posted
I bought this for family. It had all the specs i was looking for and was on sale at a decent price. I like that it is lightweight and fast. The screen is a bit small but thats what we wanted. To each their own but if you’re fine with 13” then its a good buy.
Cherrise Posted
Its very light easy to carry and easy to use. Only cons i have is battery does not last long..
BRich Posted
Nice sleek design. Lightweight and easy to carry. Good computer for college student.
patty Posted
Light weight easy to use laptop portable. I like my computer and it’s easy to use.
SirMorebs Posted
After setting up the device, it started heating. The fan turned on and not too long after that a buzzing sound started on the inside, as if a disc was scratching the surface of the laptop. The battery on the device also doesnt last very long. Other than that, it looks like a good device. The ultra hd screen looks fantastic and i like the 2 in 1 feature. It is compact and easy to carry around. The in-built spearkers sound awsome for such a small device. The overheating and buzzing sound may just be a factory fault on this specific device, however it makes it impossible to use the device..
Posted
SirMorebs,
Thanks for your review. We're sorry to hear about the overheating that you're experiencing. We'd recommend the following tips to help reduce overheating in the future:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
If you'd like to reduce the fan noise on your computer, we'd recommend updating the BIOS:
An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
Lastly, here are some tips to help extend your computer's battery life:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896
Scootir Posted
Wanted to love this device - great specs for the price. Overall a nice little laptop though not “premium” build. My issue was battery life that ran 4 to 5 hours with just email/web stuff. After a few days that was a deal breaker for me. If long battery life isn’t that big a deal to you, you might love this thing.
Posted
Scootir,
We appreciate your feedback. Here are some tips to help extend the life of your computer's battery:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896
BlueDiverOne Posted
Needed a travel laptop to replace ten year old Sony VIAO. This was a great price and great value. Used primarily for streaming. Used hdmi cable to play on tv. Never used as tablet but great laptop.
Charlie Posted
The system stats on this laptop are great but the battery life is not good.
miketrol Posted
The computer is everything that is advertised. Very compact, sufficient memory and fast processor. The SSD hard drive is also a great plus.
1234 Posted
The laptop is very light. It is perfect to work. I recommend this laptop
RichieD Posted
The Dell 13.3 4K 2 in 1 laptop is a perfect addition to my computing tools. I am able to carry it without any problems. The laptop is quite quick to load and access the internet. The screen is brilliant. So far so good.
staurosjohn Posted
I purchased this- thinking I would 'spend a bit' to get something nicer than I would normally get... most of the features were really nice- but the response from the keys/touchscreen was too 'unpredictable' to satisfy me. I wanted to like this laptop- but needs some work on the key/touch response... all other features are great! (exchanged for a Microsoft Surface 2)
mommaof6 Posted
Has great speed and is very portable great hard drive and memory