Main Content

Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.6 out of 5 stars with 121 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-121 of 121 reviews
  • Rated 1 out of 5 stars

    WASTE OF MONEY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop until it turned into COMPLETE JUNK after maybe 20 hours of total use! I had this laptop for less than a year and had only used it a handful of times. The screen went black and will NOT turn on. It powers up but the screen will not come on. The warranty is only valid for 6 months. I took it somewhere to have it looked at and was told that at the time of manufacture these laptops had issues with when trying to automatically update they would basically lock themselves up and not work anymore. This is exactly what's wrong with mine and now I'm stuck with a new laptop that will not work and basically a waste of money!

    No, I would not recommend this to a friend
Sponsored