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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a new computer. This fit the bill. Easy to use. I was able to update everything I needed to update.

    I would recommend this to a friend
  • Pros mentioned:
    Advanced, Durable, Performance

    Rated 5 out of 5 stars

    Best on the market....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has portability, technically advanced and super performance....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is much faster than the Lenovo it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for my personal use. I really liked the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Happy purchase

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the same from many years it’s awesome. Happy that I purchased it.

    I would recommend this to a friend
  • Cons mentioned:
    Video card

    Rated 4 out of 5 stars

    A great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop and shouldn't be overlooked. I ultimately exchanged it for an ASUS laptop with a better video card, but unless the person you're buying this for will be playing a lot of games, this should be great. Also, the touch screen is a nice addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop computer was easy to set up and met my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Overall, good Dell Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good Dell Laptop! My only issue is there is no 10 key. Maybe that's old school, but something I have always had. Otherwise, great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best laptop that ever I had purchased earlier. Thank you best buy to help me to find a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Excellent

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good performance and very reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Excellent

    Rated 5 out of 5 stars

    Dell - Inspiron 2-in-1 15.6"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a lap top with these specifications

    I would recommend this to a friend
  • Cons mentioned:
    Overheats

    Rated 3 out of 5 stars

    Needs a cooling pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs very warm and the fan is constantly running.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Sand, Thanks for your review. We're sorry to hear that your new laptop is running warmer than you'd like it to. Here are some tips that should help your computer run a little cooler for you:
      Tips for Proper Usage:
      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on blanket, pillow, or other type of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
      Here's a link to the full article - http://dell.to/2uJ8AdG.
      If you are still interested in a cooling pad for your laptop, here are some available models from Best Buy - http://bit.ly/2uioI38. We hope this helps. - Bryan Dell

  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    Laptop is good but problem with Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I got the laptop 15 days back . It is very good. Except WiFi connection.I am facing problem to connect to WiFi 5.0 G It is connecting to max 2.4G only. I tried all option What I know but still I am not able to see the Wifi 5.0 G network in laptop. Remaining all are good with this laptop.

    I would recommend this to a friend
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