Customer Ratings & Reviews

I love the bargains that often appear in open box offerings ... this last purchase was very rushed and last minute, so neglected to see the "no power supply included" ... the unit has an atypical plug and higher wattage requirement so the universal PS didn't work ... also after the fact I found NO CD and no data cable socket - only the flash drive sockets and a few others ... the staff were extremely helpful and understanding but sorta limited by my lack of attention to detail ... still though, awesome screen / resolution, great speed, wonderful storage and WiFI connectability, and computer at a bargain price so I will always visit that area of the store first ... but surprises can occur when we don't carefully read labels and carefully inspect the peripheral capabilities so take your time and don't rush <smile>

Exceptional price and computer works great. If your looking for a computer that is really fast at a great price point then look no further. This is an I7 with 16 gigs of ram.

It is one of the best for that price. The only drawback is that the power button is in an odd place, you hit it by mistake a lot. Also the speakers aren't that great.

Love this computer! It's fast and easy. I love the large screen and room for your hands on the keyboard.

I purchased this for a relative who needed it primarily for working in Microsoft Office. Aside from a somewhat tedious initial setup, the interface and touchscreen capabilities are pretty responsive. My only gripe is that load times feel rather sluggish for something boasting 16mb of RAM with an i7 processor. It takes quite a bit of time for Word and Excel to load. I feel that at it's current price point, a 250 or even 500gb SSD would have been a better value.

I bought this laptop for my wife who loves to stream videos and movies on it along with some take home office work. During the setup process with Windows, it took several hours to update itself. It then rebooted and seemed to work fine albeit slow. The hard drive on this laptop is abismal compared to others I have worked on. Knowing that my wife is somewhat impatient, I chose to add a Samsung M.2 500gig 850 EVO SSD to the laptop. This made all the difference in the world!!! It literelly changed this laptop from a " What a looser laptop" to a "Thank you Honey for getting me this fantastic computer!" Yes, I am the man.... so if you are contemplating purchasing this laptop, I cannot stress it any more firmly than to get an SSD to make it perform correctly. The laptop already has the M.2 slot on the motherboard and the screw and spacer for mounting it. It is very easy to install and transfer your data to it. I did strugle a bit with getting the computer to boot from the SSD but after about an hour I was finally able to figure it out. (Just had to find the right video on YT) I left the old hard drive in for extra storage. I simply reformatted the data partirion and left the hidden restoration partition alone incase I should ever happen to need it.

I like the speed and the features on this computer. The I-7 processor is much faster than the I-3 I had on the previous computer. I like the size of the screen and the backlighting on the keyboard is handy.

My work laptop motherboard crashed so I needed a replacement quickly. So I purchased this laptop and it was great with the exception of the hard drive. Granted it was a 1 TB but it was only 5400 RPM which was a definite speed bottleneck. So I purchased a Samsung SSD and installed it in the laptop and the speed was like night and day. Other than the hard drive, all the other specifications were perfect for what I needed

Using this for business, very pleased so far. Good value for the price I paid, plenty fast for everything I've needed to do. Very satisfied!

I was looking for big screen, good power and speed that matches my budget. This computer provides more than what I was looking for.

Does everything I expected and fits in a backpack I already owned. It is heavier than a smaller notebook, but well worth it if you want a bigger screen.

Bought this from "The cage" so it was either a display model or return. Either way, I'm very satisfied on how fast the computer is overall. Boots up a little slow but otherwise, very decent system.

This laptop is great! Tablet mode, tent style, and traditional style all work seamlessly. Very responsive touchscreen. FYI: There is no DVD/CD drive and no Ethernet port on this laptop.

I purchased this for a family member whose older touch-screen All-in-One (AIO) has started showing its age. The large screen is easier to view. We've become quite accustomed to the touch-screen, so this was important in this system. The CPU power and memory should provide useful service for several years. The touch-pad is a little sensitive and we miss having a dedicated button to disable it. However, we've found the software setting in Windows 10 which disables the touch pad when a mouse is connected.

Got this for the RAM and graphics. Could be my fault, but it freezes up a lot. I should have gotten the Geek Squad warranty.

I thoroughly researched this product before hand and I have to say I am not disappointed. The only draw back is I feel like the screen could be brighter. I love that the laptop has an empty slot for an SSD because it gave me the option to have one installed and still be able to utilize the HDD as storage. This laptop is lightening quick now that the OS is running off of the SSD and you don't have to break the bank and get a high GB SSD, because you'll still have the 1 TB HDD storage.

Speed is alot faster when on line. Love the graphics and windows 10. also like how slim and compact this laptop is for its size.

I love everything about this laptop so far, except the time it takes to boot up. I was told it had the latest in quad-core processors and was FAST. I find it to be disappointing. Granted, I may be spoiled by my trading laptop ordered from a specialty builder, but that machine is over a year old and beats my Dell hands down. I do like the touchscreen feature - don't always have to use the keyboard or mouse.

Yes it works sometimes it doesn't work sometimes it works it's okay I was expecting some features that it doesn't have but that's probably my fault for not checking first but overall for what I ended up paying for it it's not bad the touch screen works well it runs fast enough but still slower than it should but I'm not surprised with it being bogged down with pointless Microsoft programs. Would I recommend this to a friend yes if you can get it for a discount :)

Great laptop for every use. Love the tablet feature. First time ever having a touch screen. Speed is awesome. Ease of the keyboard is great. Would def reccomend to anyone.