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Your price for this item is $649.99

Customer reviews

Rating 3.1 out of 5 stars with 20 reviews

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65%
would recommend
to a friend

Customers are saying

Customers recognize the positive impact of the touch screen, citing its ease of use, speed, and clear display. Many appreciate the screen's size and responsiveness. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice computer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a nice large screen and I love the compact size. It was easy to set up; however, I never did get the face recognition software to work. I was a little disappointed that it is not as fast as I expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first all in one at the end of November. December 8th it went back to the store for a new one. The computer made a very loud buzzing noise and then you got the black screen of death. No way to get rid of it other then powering it down manually. We liked the computer so we thought maybe it was a fluke and tried another one. The new one is going back this weekend where it worked good for the first 3 weeks and we have recently had the same problem. I was hesitant when I read the reviews where many people stated it was too new and the quirks had yet to be worked out. I am not trading for a third hoping it's a charm. I will be trading for a regular desktop that I know will work! Don't buy this computer it is junk!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not good computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer couple years ago..and now..just nothing to do with that....running slow. made a very loud buzzing noise. if i put a cd in... then not just a little noise... If you running it all day long...the computer very hot...because its all in one... just dont buy all in one computer.....desktop is best choice....

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it fits the bill perfectly. Plenty of memory, speedy and compact. Great touch-screen response. Fantastic value for the money. Will give long-term evaluation after a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great monitor &Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $550. Our purchasing lady couldn't be happier. The important things are that her desk is less cluttered and her grandkid’s pictures look great. Oh, and it runs fast. I still can’t configure it for one of our networked scanners. Maybe Windows 7 Professional would work better.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    LOVE IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased this All In One Computer. My old computer is a Dell purchased 12 years ago. It was just WAY TOO SLOW. I was ready for a new one. Went to Best Buy to buy a different one with mixed reviews. Thought I would try and maybe I would be one of the lucky ones. They didn't have it, so I saw this one and it was almost the same. My son says the graphics card on this one is better. I am VERY pleased with my purchase. Worth the money. Just be sure the purchase the warranty, cause you never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good For The Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC replaced my previous HP that died on me only after 7 years. I love the fact that there is no tower to take up space and I love the 20" monitor with the touch screen. The keyboard which is almost flat on the desk is easy for me to use compared to the one I had on my old PC. Overall for the price you can't go wrong. I also got the HP Officejet 6500A + and they work great together.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Absolute piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this Piece of junk, looked great, price was outstanding for a touch screen, but one hour out of the box it crashed and that was it! Would not even turn on after that. Geek squad wouldn't even look at it, had to get another Dell for more money and no touch screen because they don't offer it anymore , I wonder why?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not overly impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who's not great w/computers I was flustered when forced to get a new one. I was told by many the DELL Inspiron was a wonderful computer. After researching a bit further that's the one I decided on. Imagine my disappointment after using for a couple of weeks for 'just the basics' when I asked dell about the user's manual, in addition to the included set-up guide, and was told I could only obtain one through download. I prefer a written copy of the user's manual, (as I said I'm not really good with computers and like to work my way through the manual) but certainly not one I HAVE TO PRINT for myself. It's not like Dell gave away the computer, I paid for it and feel I was deprived of a whole lot of useful, helpful information. When I go to get a laptop in spring, I won't be looking for anything with a dell label on it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit in Feb and in April the motherboard had to be replaced. The same day I got it back from being fixed it went out again with the same problem. The pc would not turn on, the power light was solid amber and would not do anything. Took it back and they offered to exchange it for another pc. If the motherboard was replaced in 2 months then it is NOT a good computer. Thank god I bought the service plan for it. When it did work it was great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer I've had so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use my computer for Microsoft Documents and to surf the web, also to skype. I do think the built-in camera is pretty bad quality either that or the settings are really hard to adjust but I think it's the quality. I have only got one crazy virus that I removed myself and it was easy to remove. As I also removed that same virus from another computer. Anyways, I love this computer so much. I have had it for almost a year and a half. I've traveled with it twice and have dropped it about 3 timrs and it is still completely intact. For the price, I believe it is totally worth it! Saves space and the design gives off the idea that it was way more expensive. Everyone is always amazed when I tell them the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very bad experience, please read

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one to normally write a review, but i feel i should to warn other consumers. I purchased this computer for my wife for a christmas present. She received it and the disc drive has not worked yet. Dell has sent a tech out 3 seperate times and it is to this day not fixed. Today i get a repalcement and it is refurbished!!!! I did not buy my wife a refurbished computer , so i do not expect one in place of the new purchase i made!!!!! I will never purchase dell again!!!!!! Of couse best buy isnt wanting to help since i did not buy a extra service plan!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awaiting long term results

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed well for the 3 weeks we've owned it. Easy to set up. Bought it to replace another all-in-one touch screen model by another maker that proved incredibly unreliable. Would prefer to hold final judgement until we've owned it a bit longer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well except it went black all the time and froze. Fixes didn't work. Returned it. Ran into another guy at same moment returning same model for same reason.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Thinking about getting another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have...This Is a great thing to have if you own a business.........

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This is a great computer for home or business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is excellent for its features and its speed. The screen is easy to see and the programs are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best computer that I've every owned. It took me less than 10 minutes to take out of the box and completely set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new toy! the touch screen is so easy and fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not working properly after Geek Squad set it up and by the next day it was not working at all. We brought it back to Best Buy and they gave us a different brand which they said was a better computer than the Dell.

    No, I would not recommend this to a friend
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