Customer Ratings & Reviews
- Model:
- i7506-5791SLV-PUS
- SKU:
- 6432553
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the Inspiron 7000 as a user-friendly laptop with a responsive touch screen and an illuminated keyboard. Many customers appreciate its lightweight design and find that it offers great value for the price. The laptop's performance and battery life also receive positive feedback, with users praising its speed and long battery life. However, a few customers have expressed concerns about the warranty.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure Dell makes a great product. My experience with this one item was not great, however. Bought to replace my wife's very old Dell, which had been very good. But ... this one had 5-6 crashes within 5 days. I verified *all* the Dell and Windows updates were correct. I ran all Dell's diagnostics (both the quick 10-min and extended 40-min versions) ... all OK. Also worked with a Dell tech remotely, who also verified all updates and re-ran diagnostics again. Within 3 hrs, it crashed again!! I returned it, and got an HP ENVY x360 instead ... which, BTW, has been perfect. Sorry, I'm not trying to be a "hater" ... just telling you what happened to me, with this one unit. So glad Best Buy allowed the return, and could help with its replacement.
No, I would not recommend this to a friendOk laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is a bit slow others than that it works good
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello David,
Thank you for your review. We are sorry to hear you are experiencing issue with the performance of your PC. We recommend limiting your start up programs and uninstalling any unwanted applications. I have provided steps how to do both below.
Limit start up programs:
1. Close all open windows.
2. Press CTRL + Shift + ESC key together on the keyboard.
3. In the Task Manager window, click Startup tab.
4. Select the program or application that you want to disable from loading during startup.
5. Right-click and select Disable.
6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
7. Restart your PC.
Uninstalling or removing software or applications that you do not use or do not need from your PC can help speed up your PC. Applications may include background processes, system services, context menu entries and other things that can slow down your PC. Uninstall applications you no longer need using Programs and Features (previously called Add/Remove Programs). Unnecessary applications occupy space on your hard disk drive. I have provided the steps on how to uninstall applications below.
1. Press the Windows logo key + R on the keyboard.
2. In the Run dialog box, type appwiz.cpl and press the Enter key.
3. In the list, select a program and click Uninstall.
Additional Performance Troubleshooting: http://dell.to/2tSulGV
For additional support, please call Dell directly at 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Never again!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly disappointed. Known issue happened to my daughter’s laptop. Froze, screen went blank and would not come back on. A technician came out replaced the battery the computer came on briefly and died again. The technician said it needed to be sent out. Dell deemed the warranty void because of a scratch on it (happened months ago clearly not the source of the problem). Now after paying $400 for the part. The part is not available! So we’re still waiting for a warranty-less laptop. We’ve only had 6 months. Never again Dell! I take some blame, I should have purchased the Best Buy geek squad warranty, it’s always on point.
No, I would not recommend this to a friendDell Inspiron Dissapointment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Dell Laptops through my employers for decades with little or no issues. Recently (july) 2022) I had to purchase a personal laptop for business and found have had nothing but problems. Less than 6-months into my purchase I have had the Display replaced and now it needs a "Mother Board". I'm not a computor expert, however after a display and a mother board there's not alot left to a laptop. Extremely dissapointed in this brand and performance of the "Warranty" service as it it not consistant with many hic-ups in scheduling the work.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings TomH,
We appreciate you taking the time to leave us a review of your Inspiron 7506. We are sorry to hear that you experienced issues with your display and are now experiencing an issue with your motherboard. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to help improve current and future products. We would love the chance to help you resolve your issue. We recommend using the toll-free number or chat link below to reach a member of our support team so that we can help you at your convenience.
Best Regards,
Summer@Dell
Should you need further assistance; you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
STAY Clear from this device!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two mother boards within three months is unacceptable. Once I was comfortable, I dared to move to win 11. bricked my PC and had Dell Support re-image the machine. I have owned multiple Dell Laptops and this one is a lemon.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Gabby,
We appreciate you taking the time to leave us your valued feedback. We sincerely apologize for your experience. This is certainly not what we like to hear from our valued customers. We are happy to hear our support team could help you with your issues and get them resolved.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Product poor/Best Buy service great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 6 really great hours (over 2 days) working on my new laptop. Everything was going well. Then, day 3, I open it up and nothing happens. Did some troubleshooting (per the Dell website) with no results. Called the Geek Squad and they walked me thru the same steps - no results. Per the recommendation of the Squad took it back to Best Buy where they checked it out & pronounced the mother board dead. At their recommendation I returned it. Highly disappointed with the laptop. Very grateful for Best Buy’s honest assessment and recommendation to return. I’m sure it was just a fluke. I’m researching other options and will go back when I find another suitable option.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for sharing your experience. We are extremely sorry to hear that the motherboard abruptly stopped functioning so soon. We really do appreciate your feedback. Provided the issue is hardware-related, it may be repaired/replaced if covered under its limited warranty. If needed in the future, we strongly encourage you to visit the Dell Limited Hardware Warranty page to explore coverage options: https://dell.to/39iwZuX.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Wouldn’t buy again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely HATE this laptop! Received it on December 24th but didn’t have time to even take it out of the box till after the holiday so I’m just now finding out all the things I hate about it. I’d love to send it back but don’t know how to do that.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .KKStrat,
Thanks for your review and we're sorry to hear about the performance of your new computer. We'd encourage you to reach out to Dell's Technical Support Team for help setting up your computer: http://dell.to/2sH7Qlm. You can also use Dell's SupportAssist App in order to ensure that you have all of the latest software and drivers installed on your computer.
If you have any technical questions you can check our Product Support Page here: https://dell.to/3kGMNtu.
Best,
Bryan
1-800-624-9896
inspiron 7000 a heavy disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot of problems with the mousepad and cursor, which forced me to exchange product for an Asus zenbook. The keyboard wasnt great either. While it had a 17 inch screen, it made the laptop quite heavy. I was not at all happy with its performance.
No, I would not recommend this to a friendNot satisficed with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reason for the 2 Stars, is that the Laptop turned out to be defective. Was having issue after issue with it. I had to return it, and they didn't even have another one in stock.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Korney,
Thank you for your review. We apologize for the issues you have encountered with a defective laptop. We would have loved to assist you with any troubleshooting needs but need a little more information. If needed in the future, please use the information below to contact Dell Support at your earliest convenience.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Buy experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a disappointment. I experienced the screen freezing having to turn off and turn on computer again losing my work in progress. Failed a quiz from class because it was timed and had to turn off and turn on again. If I put in sleep mode it never came on had to turn off and turn on again rebooting all configurations each time. Only had browsing time of about 10-15 minutes before this kept happening. Only had the compute for two weeks barely used it, hadn’t even made my first payment yet. Returned to store and bought an HP since it would be in repair for 4 days or more according to the Geek Squad agent who did not want to diagnose computer because his shift was ending.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Lostmymoney,
We're sorry that you had issues with your computer freezing. In the future we'd recommend updating the settings in the power manager and unchecking the box that allows your computer to shut down in order to save energy.
We're sorry to see that you returned your computer but we hope that you'll consider Dell again in the future.
Best,
Bryan
1-800-624-9896
Poor, turned out to be a lemon!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 3 months when it began to have blue error page come up with memory and PFN codes, it would immediately restart and all was fine for maybe a day or sometimes an hour. GEEK Squad would check it and all was good, after about 4 times, I was in the store to pick it up and the blue screen came up, I agreed to pay to have a new memory card installed, brought it home and the same thing. It was finally sent off and they replaced the mother board, brought home and the same thing. They finally agreed to replace it and I chose an HP envy instead of Dell!
No, I would not recommend this to a friendterrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, price was nice and overall it appears to be a nice laptop. Long story short, I stopped buying dells because their hinges and surrounding plastic always deteriorated, after years of staying away from dell, I finally decided to give them a chance, 6 days in and one of the hinges is already loose and I have to keep pushing it in. also, 3 times I closed the lid and assumed the laptop was put to sleep, put it in my backpack and after about a half hour I took it out of my back and it was burning up and had a restart error on screen. so for whatever reason sometimes it went to sleep and other times it didn't. returning ASAP.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello unhappycustomer,
Thank you for your feedback and review. We are sorry to hear you are experiencing an issue with the hinge assembly on this device. Your feedback is incredibly valuable as we take future products into consideration.
If you are experiencing an issue with the Dell computer unable to enter the sleep mode, we would recommend checking to ensure that the latest BIOS is installed on your system. You can check and you can download the update here - https://dell.to/3ytj5jp. We hope this helps with your sleep mode issues.
This link can be used if you run into further issues with the sleep mode: https://dell.to/3hLUCQz.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
High hopes but did not meet them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged the first laptop thinking I had a defected one and still had the same problems -Maxx audio pro ruins sound if you use cinema audio for movies (dell support said it is audio hardware drive issue. I read online of others complaining about dell using cheap hardware for this thousand dollar laptop) -Constantly freezes when opening programs -Doesn't recognize updates on support assist so I have to update the same thing over 10x -loud fan/overheat -constant errors when using apps It has great features but I can't even use their cinema audio feature so will be going back to ASUS reliable and more affordable laptops with better specs.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Dianna,
Thank you for your review. We apologize for the issues you have come across with your Inspiron. We really do appreciate your feedback and will use it to help improve our current and future products. If you come across any further questions, issues or concerns, please contact Dell Support at 1-800-264-9896.
Best regards,
Wendy C.
Dell Inspiron screen freezes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After shopping around, Dell Inspiron came up as a great deal for all the features. The ease of setup was wonderful but since then the computer consistently locks up and have to hard reboot the computer multiple times a day
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dino,
Thanks for your review and we're sorry to hear that your computer is locking up on you. We'd recommend the following steps to diagnose this issue:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
Best,
Bryan
1-800-624-9896
Another broken item out the Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this unit seems to be very nice and I know I will love it when it is working correctly but fresh out the Box windows 365 family i installed along with the security MCAFFE The screen stop working completely.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
Thanks for your review. We're sorry that your screen stopped working along with Windows 365 and McAfee Virus Software. Please reach out to Dell's Technical Support Team for additional setup assistance: http://dell.to/2sH7Qlm.
If you'd like to troubleshoot Windows you can reach out directly to Microsoft's Customer Support Team: http://bit.ly/2KBOM4c.
We hope that your computer will work the way you intended it to soon.
Best,
Bryan
1-800-624-9896
Don’t purchase Dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Dell 15.6 laptop after sending back a Dell 17in back to Dell after finding out that the speakers did not work. When I brought my Dell 15.6 in home and getting it setup I lifted off my lap and the screen turned blue and everything froze. After calling Dell and worked with their technicians for over a couple of hours, it was determined that the memory was defective. So I brought the Dell back to Best Buy for a refund. I than talked to a Best Buy salesmen and he mentioned that Dell is one of the most returned laptops I bought a Leveno and I love it
No, I would not recommend this to a friend- Cons mentioned:Customer service
Horrible- Hardrive crash
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had laptop for less than a month before the hard drive crashed. Customer Service support was awful when trying to get issue resolved.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your feedback and response. We apologize for the issues you have encountered with the hard drive. Your feedback on the Service Support is greatly appreciated. It will be used to help with improvements. To make sure we can help in the future, here is a link that can be used to provide more in-depth information and troubleshoot your hard drive: https://dell.to/37Nimh4. If you do come across any other issues, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
I Won't Buy This One Again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this new Dell laptop for less than three weeks and then it crashed. I took it back to Best Buy and, after a couple days, the Geek Squad determined the laptop did what it was supposed to do and it fixed itself. The guys were great to work with. Would I purchase this Dell laptop again??? NO WAY!!! This is my second identical laptop (I returned the first one as it crashed within the first week I had it) and it crashed in less than three weeks. In the future, I will definitely look at a different laptop brand to purchase.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello PFLG,
We are sorry to hear you are experiencing difficulties with your Inspiron and apologize for the inconvenience. To resolve most common issues, we suggest running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC. It will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This will ensure you have the best experience to date.
Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Do Not Buy You Will Regret It!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an piece of Crap this Laptop is .Had nothing but problems from day one. First it won't connect after multiple try's over and over and over..... no luck! Then I called Dell. Again no help (What an surprise) Then brought in comcast. They were unable to find the problem. Then the windows keys stop working. Had enough Went back to Best Buy bought an HP envy laptop and had no problems at all .It connects every time and works flawlessly. Put laptop on craigslist on 8/1/21 don't want it don't need it!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Paulie,
Thank you for your feedback. We apologize for your issues with your internet connection and the Windows keys not working. Below are steps that can help with your connection if needed in the future.
1. Ensure the computer has the most current BIOS update, for more information refer to Dell Knowledge base article What is BIOS and How to Download and Install the latest BIOS?
2. When troubleshooting a Notebook, move it within 3-9 feet (1-3 meters) of the wireless router.
3. When troubleshooting a Notebook, make sure the wireless switch is on.
- For more information refer to the Dell Knowledge base article, How to Turn the Wireless Antenna On and Off on a Dell Computer.
4. Turn off and then turn on all the devices on the network to reset and synchronize them, for more information refer to the Turn Off and Then Turn on All the Devices on the Network section.
5. Make sure the latest driver is installed, for more information refer to Dell Knowledge Base article, How to Use the Drivers and Downloads Website.
-Note: The driver is located in the Network section. You may need to transfer the driver by memory key from another computer or use a network cable connected to the computer needing the driver.
6. When troubleshooting a Notebook, make sure the correct network name (SSID) and key (if any) were used to create a profile.
7. When troubleshooting a Notebook, configure the wireless adapter settings for optimal performance, for more information refer to the Configure the Wireless Adapter Settings for Optimal Performance section.
8. If you still have issues with your network connection this link can be used to assist further: http://dell.to/38daC9i.
Lastly, this link can be used to begin the diagnostic test on your keystroke input.: http://dell.to/3faPBha. We invite you to review the product Support Page if any other questions or concerns arise.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
DONT BUY WASTE OF TIME & $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as i started to sign up for dell the laptop started going in & out of a black screen & then the letters were blurry. It restarted itself started working again & then just kept freezing. So i returned & got the same laptop & i still have the same issues of it restarting it self & freezing. It hasn’t even been more than 2 days & i have to go back & return it AGAIN! I WILL NEVER BUY ANYTHING FROM DELL AGAIN. COMPLETE WASTE OF TIME. SUPER SUPER DISAPPOINTED especially for how much it cost. no wonder it’s on sale smh...
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Diego,
Thanks for your review and we're sorry to hear about the system freezes that you're experiencing. We'd recommend the following tips to help diagnose the freezes:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
Best,
Bryan
1-800-624-9896