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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 11 reviews

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64%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 3 out of 5 stars

    No back lit keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I specifically searched for a product with back lit key board. In the description, which I still have, it said it had that specific feature. I gave it to my husband as a present . I unfortunately did not check the feature (having confidence in my purchase) Nice laptop but not what I thought. Disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cost / Quality Balance is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was ok with my purchase, but only a difference with the weight of this laptop, is heavier than you (Best Buy) publish on your website. I can't test completely yet, but is like expected so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was not checked before sending out. The battery was not working. I had to request for a replacement..They sent another used battery which is also not holding the charge and planning to send it back too.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read on reviews some people had problems with the battery, because is a refurbished product. That made me expecting about it, but the battery is ok and the product is excellent the option worth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast & simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and simple. Robusta y sencilla. Compacta.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a used computor it isin grea condition and works like it is brand new..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out of the country for over a month. After I returned, I open the package and I see that the laptop was not refurbished. The product that was described and the product I received is nothing alike.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good- But not what the specifications Say

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition was good and the computer was in good working condition. The updates to the computer for windows took about 2 hrs. Java needed to be downloaded. Where I have a concern is the computer only came with 4GB Ram and not 8GB ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in need of a simple but very fast computer to edit texts, watch some YouTube videos and the like, this one is a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, computer arrived safely looking to be brand new! Have had no technical or software issues, everything is great. I'd say if you're looking to save money but still get a great computer, this is the way to go!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a 'Best Buy'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped with a dead battery. My first buy from (not so) Best Buy and my last.

    No, I would not recommend this to a friend
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