Customer Ratings & Reviews

The computer came bubble wrapped with instructions for set up; if I didn't know it was refurbished, there wouldn't have been any way for me to know. It was quick to set up and works great, absolutely no complaints. I also love that the company that refurbishes the computers, joysystems, puts a sticker on the bottom with their contact information should you need it.

This refurbished Dell laptop has proven to be an excellent value. It is essentially new condition and works just like I expected a new one to work. I would purchase a refurbished computer from Best Buy again.

I am VERY happy with my purchase. It came out of the shipping box looking like new. Very clean and no scratches. I've had it about a week now and it runs and feels just like it is brand new.

I bought this laptop because my college semeter just started and I wanted a computer for researching and writing papers. This is a fantastic computer for students. I never tried it for games or anything other than writing papers and browsing the internet.

This computer has been great. For a refurbished product, it appears and preforms like a new computer. I am very pleased with this purchase.

Even though it’s refurbished it is of great quaility

Great!! Easy to carry and study. I did all the basic work and this laptop is ok in that sense

Best Buy uses Joy Systems as the agent to refurbish the laptops. The laptop arrived in pristine condition, with good shipping materials to protect it. It was shrink-wrapped and it doesn't have a single scratch on it. I plugged it in, turned it on and set it up in a matter of a few minutes. You can't tell that it is refurbished at all - in perfect condition. I also noticed that there is a Joy Systems sticker on the bottom in case of any tech support needs which I think is excellent - because who can find the paperwork down the line if/when something were to happen? Would definitely recommend to others.