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Customer Ratings & Reviews

Customer reviews

Rating 3.1 out of 5 stars with 13 reviews

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54%
would recommend
to a friend

Customers are saying

Customers regard the solid state drive (SSD) favorably, citing its speed and responsiveness compared to traditional hard drives. They appreciate the fast boot times and overall improved performance. The inclusion of 8GB of RAM is also positively noted in conjunction with the SSD. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Exellent Value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, rugged and has lasted me over 3 years. My 10 year old also works on it and is a great back up. Solid state drive is so much better than the hard drives (with moving parts). It is quiet and boots up very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth what I paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived with scratches and was obviously used however functionality wise it works good. I bought it for my brother-in-law who is blue-collar and this is rugged for him.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer But was advertised as having a lighted key board Plus power cord is loose when plugged in

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished very used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exterior was very worn. Hinge was loose. Refurbished is not worth the savings to me. Seemed to boot fine, and did have an updated operating system. I would recommend this for a young child to learn windows 10,maybe.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    dell latitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase came with so many problems, the batery don't charge well, and I not satisfaction with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the savings. Buy new. horrible shape. Hard to believe its refurbished at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Excellent Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and quick laptop. SSD hard drive boots up fast and responds quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not connect to wifi I try so many times and don't work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were very happy with this laptop. It came sooner than expected and was well packaged. We only use it for internet surfing, watching movies, and emails (no gaming) and it easily handles it. We have not had any issues or trouble with the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refurbished dell latitude. In great condition in both system and physical condition

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer only work for a week it doesn't connect to the wireless wifi

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this hoping it was going to be a half-way decent purchase. To my surprise, I received a great laptop in great shape. It was like new and very fast. The SSD drive and 8GB RAM, will out-perform some of the new units you can buy. Overall, very happy with this decision. Of course, time will tell.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it came with a power supply that was a complete fake (empty box) and came with malware on it. It also was really old showing that the programs were loaded in 2010. The only good thing was that the Geek Squad guy took great care of me and helped me get a discounted open box Dell at the store. Oh, and I really didn't realize how nice the newer touch screen convertible PCs are. Get a new PC and skip this. It isn't really a Best Buy product.

    No, I would not recommend this to a friend
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