The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Cons mentioned:
Boot issues
Rated 1 out of 5 stars
Worst piece of crap I’ve ever purchased, seriously
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was excited to get this, but not for long. Wouldn’t boot up at all.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Elladee73,
Thanks for your review. We're sorry to hear that you're having trouble starting up your computer. Once you're sure that it's fully charged we'd recommend following these steps if it is still not starting for you:
1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST. 2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST. 3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST. 4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST. 5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes. 6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions. 7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
This reviewer received promo considerations or sweepstakes entry for writing a review.
labtop appears to working fine since arrival. Battery is good so far. I like the light weight and nice size screen. No problem to report till now. Price could be a bit expensive for a refurbished labtop but the after sale service csn be useful in this case.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this laptop for work, and it works perfectly! I’ve used it for two weeks now and needed a lot of storage for applications and it is a very capable machine. I’m incredibly happy with my purchase! I love refurbished from Best Buy now! Such a great way to save money but still get a product with all of the specifications you need!
I would recommend this to a friend
Pros mentioned:
Brand new
Rated 4 out of 5 stars
Good buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as an open box and it was brand new out of box. Works great.
I would recommend this to a friend
Pros mentioned:
Inexpensive
Rated 4 out of 5 stars
Great for a student
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Wanted a laptop for a student that was portable, but not too expensive. This did the job. Just like a new one.
I would recommend this to a friend
Pros mentioned:
Daughter friendly
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product my daughter like it ,she use everyday.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice computer!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with it so far. I bought it for my boyfriend for Christmas, so it’s only been opened for a couple days.