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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 3.8 out of 5 stars with 28 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers often highlight the OptiPlex Desktop's excellent performance, citing its speed and reliability for various tasks, including teleworking. The affordable price point is also frequently praised, with buyers noting significant savings compared to new systems. No significant drawbacks were reported by customers. Overall, the product receives positive feedback for its combination of strong performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Rated 5 out of 5 stars

    Adding a new hard drive.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was returned as I was unable to change hard drives. The internal space was not large enough for what I wanted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    It worked fine until it didn't...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this item about two weeks after purchase. It worked fine for my teleworking needs and then no longer powered up. I return it and bought a new HP computer from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little machine. Lots of USB ports to plug in everything under the sun. Also nice to have multiple screen outputs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is slower than our I5. In addition, it keeps freezing up. Poor service, Best Buy sends you to Joysystems and joy systems sends you back to best buy.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      as79,

      Thanks for your review. We're sorry that your computer has been freezing on you. Here are some tips to help with this issue:

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    It broke on day 17 and I can not exchange it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it three times and the power light is flashing orange color sequence 2/1 which is bad mother board. Store will not take back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was okey 213254321 erguíos o hs 2345 ygdq ygdgv 7?6;:)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No fungcion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dosent run the 16 g only 8g good take of. 8g to stard the cp

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rear fan not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rear fan not working warning appeared during start up brought it back and had to return it

    No, I would not recommend this to a friend
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