Customer Ratings & Reviews

Great laptop, especially when buying it on sale for less than $600 dollars. Internal specs are good, with the Ryzen 7 AI 350 series processor (8 cores/16 threads), with Radeon 860M graphics (some list 840M, but this one is 860M). Standard 16GB of RAM, and 1TB NVME storage drive. Dedicated AI engine is also great. Light weight at 3.5 lbs, nice look, decent touch feel and large touch pad. It is not perfect, however. List of cons: - On the box it says it has a Thunderbolt port, but it does not. Only has USB 3.1 type C. AMD powered laptops do not come with Thunderbolt. That is an Intel feature. To connect extra monitor, you will need an HDMI mini to HDMI cable. - Webcam is only 2MP, max resolution of 1920x1080p. - The keyboard plastic is a bit flimsy and bendy. - Trackpad click is a bit noisier than I'd like to.

I absolutely love this Dell. The speed is incredible, the AMD Ryzen AI 7 makes the laptop feel fast, responsive and smooth, even when I have multiple apps open. The touchscreen and 2-in-1 design make it fun to use whether I’m typing, browsing, or watching videos, and switching into tablet mode is effortless. Battery life is very good, easily lasting for long hours without constantly needing a charger. The keyboard feels amazing when typing, very comfortable and satisfying, especially for long work sessions. My favorite part is the size and portability. It’s slim, lightweight, and fits perfectly in all my handbags, so carrying it around is not a hassle at all. This laptop looks premium, performs fast, and is super convenient to travel with. I definitely recommend it.

So far so good. I am not a computer expert, but this Dell laptop replaces a 10 year old HP Pavilion that had Windows 10 and was not upgradable. Had wanted to replace and the sales associate at best buy directed me to this one. Very fast, no hiccups yet. I do miss a dedicated numbers pad and wish I had few more connections. Very lightweight, boots up and closes down very quickly. As of now I would definitely buy again.

very good, fast processing, good camera. Some microphone/connectivity fuzziness. fingerprint setup stopped working immediately. nice and lightweight

It is neat and clean. High performance. High battery life. Speed is perfect for me

This PC performs well for school or office use. The 1TB SSD is sufficient for normal document storage as well as a decent amount of multimedia. The processor is beefy enough to handle any processing task, even some decent gaming though the video card renders it a good at best gaming option. Got this on sale which made it an exceptional value though admittedly at full price might have considered other options at that price which include better specs like screen and weight. Also, the number of USB-C ports for charging as well as video other functions are exceptional for a laptop.

Works well to our teen! Easy navigation, light weight, a bit expensive, but overall works great for her schoolwork. I like the feature that you can flip it, but kind of delicate that feels you’ll break the keyboard part.

I wanted a computer to handle my personal business. I wanted a computer that was fast (and this is plenty fast) and had enough storage so I didn't have purchase cloud services. And, I LOVE when it converts to a tablet when I am on a airplane.

The Dell - Plus 2-in-1 14" FHD with touch-screen laptop, including AMD Ryzen processor, AI 7 350 Copilot with 16GB Memory, and 1TB SSD in midnight blue has been a tale of 2 stories for me, good and not so good. The not so good hit me at the git go. I have been working with this machine for a while so that I can give a fair assessment for these purposes. The box comes with the actual unit and the electric charging cord with its transformer. Essentially, no user manual or user guide is sent and there is a QR code to scan to get further information on setup. Aesthetically, the midnight blue is very nice and the unit is thin, stealth-like, and since it is lightweight this laptop is very easy to manage and transport. I am a 66-year-old with no IT experience and use this computer for the normal day to day stuff, including email, internet surfing, entertainment, etc. I am not a gamer. The setup process is quite seamless and easy, or so I thought. I do not know if this is only me, but I did not see or experience the email icon to link my email accounts in the setup. I spent a lot of time trying to find it through the settings, or the list of preloaded apps and could never find it. So I went to the app store and downloaded Mozilla Thunderbird and downloaded that and then linked my email account. Strike 1. So, I did wind up having to do the setup process 2x because something weirder than weird happened to me. After doing setup 1, I closed the laptop and then reopened it the next morning and a very strange screen appeared, one that I have never seen before. There was a BitLocker Recovery Screen message and every way that I tried to right this wrong failed and in the end I wrangled with the machine and did a factory reset, thus setup #2. Luckily, after that, I was able to log on again and get a "normal" screen. I was shocked because the setup#1 to me went well- I had successfully logged in and linked to my Microsoft account, getting my Office Suite of programs, as well, as syncing this laptop not only to my mobile phone, but my other computers so that this desktop had the same folders and files. I did contact the Insider Tech Team and was given a contact at Dell who immediately responded back to me. She said that typically, if a BitLocker recovery screen appears, it's because Windows detected a possible security issue with the device, such as an unauthorized user trying to access data on the device. I am an only user and never entered any other possible or authorized user. She then told me that if the recovery key doesn't work, performing a factory reset, as I did was a way to regain access to the device. She also said that this type of situation is not usually indicative of a hardware issue, which was my main concern. She then told me that I could also try disable BitLocker by following steps: Go to Control Panel > BitLocker Drive Encryption > Click on "Turn off BitLocker" for the drive that's encrypted > Follow the prompts to turn off BitLocker > Restart the device. So, I do not know if I had a corrupted OS installed, but this has never happened again, that is why I have waited some time before writing this review. I really do like many of the features loaded on this machine, such as the touch screen and the AI Copilot, but I am a little bit leery because of what happened at setup#1 and for the fact that an email app was not preloaded on this machine.

Excellent performance. Works well with virtualized (thinstalled) apps as well as apps installed in the Operating system. It ran hot at first when it was downloading and installing Microsoft updates, to the point where i was worried the plastic underneath could melt. Propped it up to keep the vents clear. After all the drivers were installed, I have not seen it run anywhere near hot like that again. Battery life is decent too (easily lasting overnight streaming video).

Picked up this laptop on sale after Black Friday; the wife needed a replacement for an old Chromebook that was no longer receiving updates. So, we didn't need a powerful laptop (mainly for emails and web surfing), but I wanted one that would stay usable for several years and rounds of Windows updates. I was also concerned about price hikes due to tariffs after the New Year. For the price paid, this seems to have been a good deal - The laptop is compact and lightweight, with an illuminated keyboard and touch screen (both were requirements for us). I had read some complaints about the screen brightness, but for us it seems adequate (though it gets used mainly inside, not in bright light). It runs pretty cool and quiet for normal work. The blue color is understated and attractive. It's snappy enough for light work; I do wish it had more RAM for longevity but at the under $800 price point it's tough to find a laptop with 24 or 32Gb RAM. So far it seems to be working fine with the 16Gb RAM, hopefully Windows 11 won't continue to require more RAM with future updates.

I got lucky to get it on a discount during a labor day sale! Honestly, it’s amazing equipment that eases your productivity and efficiency. I find it is best suited for college students, such as myself, and anybody looking for a reliable everyday work tool! Doesn’t really lag, as it has such high performance and is most importantly practical and not heavy to carry around. Overall, I love it!

The Dell Plus Copilot 14” is a powerful and versatile laptop that blends performance with portability. The bright, sharp 14-inch display enhances productivity and media viewing, while the Copilot integration offers smart assistance that elevates everyday tasks. Build quality feels solid and reliable, with responsive performance for work, streaming, and multitasking. Battery life keeps you going through a full day of use. Overall, a well-balanced laptop that delivers great value for both professional and personal needs.

My biggest issue with this laptop is the overheating. Yes, the fan is noisy but I was hoping it would cool the internal components down. I haven’t had issues with the laptop itself but I’m afraid the overheating will eventually cause problems.

I recently upgraded to the Dell Plus Copilot+ PC touchscreen Laptop with the AMD Ryzen AI 7 350 processor, and it has exceeded my expectations in every way. From performance to design, this machine has truly impressed me. The responsiveness is consistently smooth, and the AI-enhanced features feel genuinely helpful in daily use. With a generous 1 TB of storage, I never worry about space for files, photos, videos, or large applications

Excellent laptop. Fast enough to perform heavy tasks. Folding feature of the laptop helps a lot when you want to use it as a tablet. Very sleek and full of features.

nice machine. fast, nice design, solid. Well made and the exact size I prefer. Best battery life I've ever had.

This computer is pretty and sleek. It’s perfect for portability as it slips right into your briefcase from the go studies and it delivers super fast processing speed, Crystal Glass-like display, and very active touch pad. The integrated copilot and additional features have been great to explore and integrate into my daily uses. Happy with my purchase!

The Dell - Plus 2-in1 14” FHD+ Touch Screen Laptop with the AMD Ryzen AI 7 PC with 16gigs of Ram is a good pick for someone looking for a work PC or someone that just needs a good Laptop for casual use. It has a pretty good screen with decent brightness and a 1920x1200 resolution. This PC has a CPU with the Ryzen AI 7 350 from the 300 series that is good for multitasking, productivity and multimedia creation. The Graphics Card, however, is an entry-level AMD Radeon 840M. That means the GPU is fine for casual games but not good for power-hungry games that require a good Graphics Processing Unit to get a good frame rate. However, it is a stand-alone graphics card so it uses its own RAM for processing. Additionally, this Laptop has 16 gigs of RAM and a 1 terabyte SSD of the PCI Express type. That means it will be good for transferring large files quickly, along with the CPU this laptop has. As long as the other device has a fast interface you are transferring files to or from you should be able to get work done fairly fast. The Ram is 7500 megahertz as well, which will keep things moving along nicely. I plan on using this for work and it has USB-C ports that send a signal to another screen while being charged from that screen's power connection through the same USB-C cable at the same time. Also, because it is a 2in1 and a touchscreen, so it can be used as a tablet as well with its own built-in stand. Just fold it over and you're good to go for watching a movie. I have more powerful laptops with better screens, but I feel like this Dell AMD laptop is a great choice for anyone looking for a good laptop in this price range. The color is great and it is a good-looking compact 2in1 laptop.

I am thoroughly impressed with this 2025 Dell Plus Copilot+ PC. The Ryzen AI 7 processor flies through multitasking, and the 2K screen is stunning for both work and media. The 2-in-1 versatility is great for switching to tablet mode, though it is a little heavy. Battery life lasts most of the day, and it stays relatively cool. If you need a premium, portable, and fast machine, this is it!