Customer Ratings & Reviews

Great laptop for the price. Great size and fast speed compared to other laptops

This is a 10 out of 10 Sleep finish the Intel is great I highly recommend this computer

I love this laptop very user-friendly.it has sleek design, got all that I need.

Very nice laptop. It is exactly what I wanted but nicer than I expected.

-=> Outside <=- One good thing about Dell laptops is that they are consistent. They generally don't present any surprises in their design. They are, dare I say, boring. But that is not a bad thing. The design is very plain and neutral, which I find to be a good thing. I don’t like the design elements that are “edgy” and “gamer.” The looks of this laptop are plain, but very functional. It measures at under 0.8 inches thick, making it perfect for travel. Note that this is a laptop only; the hinge does not go past 180 degrees to form a tablet mode. The packaging is also minimal but functional, and seems to be almost completely recyclable. I would much rather my money go towards specifications and build quality, instead of fancy packaging and useless RGB lights It features minimal but functional ports. The left has two USB-C, both of which feature video out as well as charging. They had no problems driving a 3440 x 1440 display at 120 Hz. There is also a full-sized HDMI output on the left side. While Dell claims it only supports 1920x1080 @ 60Hz, I had no problems driving 3440 x 1440 @ 100 Hz, so it delivers more than it promises. The right side simply features a USB-A jack and an audio jack. Yes, only one single USB-A is included. Somewhat unfortunate, but understandable. More unforgivable is the complete lack of any sort of SD card reader at all. There is plenty of room for a card reader, and its lack is puzzling. Of less concern, but still notable is the lack of a slot for a cable lock. Dell has switched to the “Noble” style cable locks for their higher-end gear, but consumer-level gear still could use this. People working in a public coffee shop could still use a way to attach a cable to their laptop to keep it from “walking off” if they have to use the toilet. Dell, if you are reading this, please include cable lock attachments on all future laptops. The bottom features air intakes, and the speaker outputs. The air is sucked in from the bottom and exhausts on the rear. The speakers work, but are not particularly loud or balanced. The sound is somewhat tinny, with absolutely no bass at all. Still, this is expected for a machine of this price and size. The speakers are not ideal, but they will be adequate for many use cases. The top of the monitor also features a rather pleasing camera, with a physical privacy shutter. The picture quality is certainly more than adequate for online meetings, and was sharp and clear. -=> Opening Up <=- Opening up the laptop yields a nicely-sized display, a keyboard with a numeric keypad on the right, and a very sizable touch pad. If you have used a Dell laptop keyboard recently, then you know what to expect. The key touch is decent, but not outstanding. No mechanical key switches here, as the laptop has a price point to meet. But the keyboard is of good quality and usable once you get used to it. So, no surprises at all here. The power button also features a fingerprint reader, which is a nice touch for easily getting into Windows. The display is 1920 x 1200. Although not OLED, it is a very good LCD display. HDR seems to be available for video, but not for gaming. But this is not marketed as a gaming machine, and I have never found HDR to add that much to gaming either. The display is capped at 60 Hz, but for a productivity machine, this is plenty. The touchpad is quite large, and it feels very usable. However, I am much more of a “mouse” guy and will always be using this with a mouse. -=> Performance <=- This computer features the latest Ryzen 7 processor. Part of designing a laptop is balancing power usage. More power gives more performance, but at the cost of shorter battery life, and a thicker machine with more fans, fins, and heat pipes. Dell went for minimal power usage. When running at 100% CPU usage, this laptop only drew 28 watts from a USB power supply. This means that some performance is left on the table, but the result is a laptop that is well under an inch thick, and has an all-day battery. But even limited to 28W, the performance is still impressive. It got a multicore Cinebench 2004 score of 595. While an Apple M1 Max chip does get 32% more performance in this benchmark, you are looking at two to three times the price for a Mac laptop with this much RAM and hard drive space. I have attached pictures of some benchmarks that I ran. Note that McAfee anti-virus came preinstalled, which will slow down performance a bit. But that is how it shipped, so that is how I tested it. This computer also has the ability to do some light gaming. It is not a powerhouse, but even some previous AAA titles can be run if you turn the settings down to medium or low. Definitely not bad for a machine this size and price. Running the CyberPunk benchmark at 1920x1200 medium settings gives 28.2 FPS. The Shadow of the TombRaider benchmark at 1900x1200 medium settings gave 34 FPS. The processor promises “AI” performance, but that is a bit difficult to test at this particular time. Most applications won’t make use of the NPU included in the processor. The NPU was used to good effectiveness in blurring the background while using the camera (once the appropriate settings were changed in the system settings). I also tried software such as LMStudio and Ollama, and neither one actually seemed to take advantage of the NPU at all. But these applications can use the GPU, and since the GPU shares RAM with the CPU, it has access to more memory than many graphics cards. I was able to get models running that took almost 18G GB. It ran rather slowly at around one token per second, but it did run. I also performed a “YouTube” test where I played a video continuously for several hours while the screen was on medium brightness. I estimate that the realistic battery life under light usage will be in the neighborhood of eight to ten hours. Of course, harder tasks and a brighter screen will shorten this time, but I found it to be very impressive. -=> Inside <=- This computer was somewhat difficult to get into. There are several screws on the bottom that are easily removed. However, the back is also held on by plastic clips that simply did not want to let go. But after prying the back off, it is clear that the memory cannot be replaced or upgraded. Still, with 32 GB of memory (running at 7.2 GT/s), most people will not need more memory than this. 16 GB is adequate these days, and having double that is downright spacious. The battery is easily replaceable should the need arise. The only other parts that are easily replaceable are the WiFi card and the SSD. It comes with a 1TB M.2 SSD, which should be enough for most people. For my own needs, however, 1 TB of storage is a bit limiting, so I easily installed a 2TB model. The drive that is included is a 2230 size, and it comes attached with an extender to allow it to fit in the 2280 socket. So this machine can use a 2280 or a 2230 should you feel the need to replace the storage. While the WiFi card is technically replaceable, the card offers excellent performance, so a replacement is not likely to be needed. I achieved speeds in the neighborhood of 1.5 Gb/s, which should be fast enough for nearly anybody. -=> Conclusion <=- Overall, this is an extremely capable machine for most people, with good performance and construction.

Love me new comp, work great with my dj equipment.

I love this laptop Apple has always let me down and now I’m never going back!!

Perfect for going back to school! Works quickly and efficiently

I bought it to edit video and 3D printing, it is a good size and lightweight, as well as being made of good quality material.

Runs well and is basically silent when you run it in "quiet" mode from the dell optimizer app thingy. I do miss the extra control key on the right of the space bar [it's replaced by the copilot key]

The dpeed is fast, the display is nice. So far I love it.

I’ve been using this laptop for a few weeks, and I’m really happy with it. It’s fast, light, and perfect for school and work. The screen is clear, and the battery lasts a good amount of time. The design looks modern and professional. I gave it 4 stars because the fan can get a little noisy sometimes, but overall it’s a great value for the price.

Easy to use and fast speed on download and upload.

It’s a very great deal as with this specifications and at this low price but just battery life is little beat bad

Great computer. Easy setup for people who are not computer savvy.

Laptop is amazing and it’s my first one and haven’t had any issues with it! No complaints!

[ TL;DR / Summary ] The Dell Plus DB16255 with Windows 11 Home edition is a speedy and well-designed laptop that focuses on the essential features you expect to see in an all-around laptop for folks who appreciate convenience and a vibrant 16:10 (1920x1200, "Full HD+") touch display. It comes with two USB-C (10 Gbps) ports, one USB-A (5 Gbps) port, one HDMI 1.4 port, and a headphone/microphone combo jack. Though no Ethernet port is provided, it supports all existing Wi-Fi standards, including Wi-Fi 7. The laptop features two speakers, left & right, at 2 Watts, each, a keyboard that feels quite nice, and a rather large touchpad. The AMD Ryzen AI 7 350 processor with a built-in Radeon 860M Graphics Card, a 1-TB SSD, and 32 GB RAM makes the everyday computing experience complete. The laptop is more than fast enough to not only support AI tools but also enjoy using them, such as Copilot (see screen capture) and four other AI tools described in a section below. The laptop is foldable by 180 degrees, so you can use it as a tablet, thanks to its touchscreen. But then, the keyboard might be in the way (see photo). Verdict: 4 stars, recommended for everyday use (e.g., creating presentations, writing documents, working with spreadsheets, or web browsing). I would not recommend this laptop for hardcore software development and/or gaming, as it would result in a very audible high-speed fan to cool the laptop. It might not be the best choice for UI Design either. [ Other thoughts ] Setting up the laptop was overall a very smooth process, and you will be prompted to join your Wi-Fi network early on. However, it took almost 2 hours to complete the setup due to various Windows 11 updates that were downloaded during setup, and then also, after setup was completed through [Settings--Windows Updates]. There was also a new Dell System BIOS part of the overall update process, and in my case, it resulted in a blue "BitLocker Recovery" screen prompting for a recovery key because the "SecureBoot policy has unexpectedly changed". Since part of the setup process included registering your Windows 11 device with your Microsoft account, the recovery key was retrievable from the Microsoft account website, aka.ms/myrecoverykey . I found the battery is good for about 10 hours of continuous use through the "Optimized" Thermal Management setting; other settings are "Cool" (cooler system surface, may reduce system performance and increase fan noise), "Quiet" (reduced processor speed and fan noise), and "Ultra Performance" (higher processor and fan speed, resulting in a higher system surface temperature). As such, it is possible to make it through a day on battery use, which is fantastic. Though there are enough ports supplied with the laptop, I had to wonder why the two USB-C ports only support 10 Gbps speed (power supply would use one of the USB-C ports). It might be sufficient for most users, but if you plan on using high-speed external SSDs, 10 Gbps will not provide the infrastructure to support higher SSD speeds. Nowadays, in my opinion, current laptop USB-C speeds should be 40 Gbps or higher. As for Wi-Fi, this laptop supports all current wireless modules: 2.4 GHz/5 GHz/6 GHz and wireless standards: WiFi 802.11 a/b/g/n/ac/ax/be (802.11 be represents Wifi 7) The built-in camera (really cool: it has a built-in privacy shutter that opens/closes the camera lens) supports 2 megapixels for still pictures and 1920x1080 (Full HD) at 30 fps video. There are two microphones left and right of the camera. The supplied power adapter supports 65 Watts for international use (100–240 VAC, 50 Hz-60 Hz). According to the manual, alternatively, the minimum power that is required from a power adapter to operate this laptop and charge the battery is 45 Watts. The integrated fingerprint reader provides an easy way to skip the PIN code entry, and it works flawlessly. According to the manual, regarding external display support, two external displays are supported with the laptop display enabled; otherwise, three external displays are supported with the laptop display disabled. Last, but not least, the Anti-Virus discussion: This laptop came preinstalled with a free 30-day trial of McAfee, so "you can enjoy a carefree digital life", which you can extend to a full-year coverage for a fee. There are lots of great Anti-Virus options available for purchase (e.g., Norton, Bitdefender, etc.). Make sure you settle for one tool that fits your needs. Never go online without active Anti-Virus protection. [ Microsoft's four AI components in Windows 11 ] As I am new to Microsoft Windows 11 AI features, I thought I'd consult with Google to find out more about what AI tools come with Windows 11 and what they do: (1) AI Content Extraction, (2) AI Image Search, (3) AI Phi Silica, and (4) AI Semantic Analysis. They are designed to enhance various aspects of the user experience through enabling intelligent content processing, visual search, on-device language understanding, and context-aware search capabilities, built into clickable AI actions from context menus (typically opened through right clicks on an object). - AI Content Extraction -- This component focuses on intelligently identifying and extracting specific information from various types of content, like text, objects, or data points within documents, images, and other files. It can be used for tasks like automated data entry, document processing, and more. - AI Image Search -- This feature allows users to search for images based on their content rather than just file names or tags. It leverages AI to understand the visual elements within images and match them with search queries, enabling users to find similar images or images containing specific objects or scenes using natural language. - AI Phi Silica -- This is a small language model (SLM) developed by Microsoft, specifically optimized to run efficiently on the Neural Processing Units (NPUs) of Copilot+ PCs. Phi Silica is designed for on-device language understanding and generation tasks, such as text summarization, rewriting, and more. It's a key component in enabling features like "Click to Do" and other AI-powered experiences on these devices. - AI Semantic Analysis -- This component focuses on understanding the meaning and context of user input, particularly in search queries. It goes beyond simple keyword matching, using AI to interpret the user's intent and provide more relevant search results. This is related to the Semantic Indexing feature in Windows 11, which helps the system understand the relationships between different pieces of information. Microsoft showcases its Windows 11 AI tools on its website at: https://www.microsoft.com/en-us/windows/ai-features

This laptop is in a good price range for its specs.

**** Summary **** The Dell Plus 16 is a well-rounded and performant upper-midrange laptop that will make most people quite satisfied and happy. The 16" display is vibrant, bright, and crisp, which is good for both media consumption and multitasking productivity apps. The speakers are a bit lacking in terms of sound stage and bass but that's to be expected from a laptop. The keyboard is spaciously laid out with a numpad (!), and the keys are quiet in operation. The touchpad is relatively large and it's very responsive to the touch. Thanks to an 8-core/16-thread AMD Ryzen AI 7 350 APU with the AMD Radeon 860M graphics, 32GB of DDR5 memory, and 1TB Micron NVME drive, the performance is very strong and very good, as is the battery life. ____ *Pros: -Vibrant & crisp 16" display with slim bezels. -Good fit and finish and build quality. -Large and responsive touchpad area. -Keyboard keys are well-spaced out. There is a number pad! -Almost no third-party bloatware. -The Dell apps are actually useful. -The touchscreen works well and has Windows Ink and Pen support. -Excellent battery life. -Good value. ____ *Neutral: -So-so speakers. -The touchpad makes hollow, plastiky sounds when left- and right-clicking. -The keyboard keys feel a bit heavy. ____ *Cons: -None **** Design and Build Quality **** The Dell Plus 16 is a clean and simple-looking laptop that doesn't stand out to grab my attention but it also doesn't offend either with any glaringly bad design or ergonomic choices. I got the Ice Blue model but under most lighting conditions, I see more gray and not much of the blue. The fit and finish is spot on, and I find handling to be comfortable and nice. Despite its 16" screen size, it doesn't weigh too much at 4.45lbs, and the corners are rounded and doesn't dig into my flesh. The display bezels are relatively thin, and I really appreciate the expanded viewing space compared to 13", 14" and 15.5" displays - 16" is now my bare minimum and 18" is my preferred size for a laptop. The 1920 x 1200 Full HD+ resolution (120 dpi) is rated at 60Hz refresh rate and 300 nits brightness, which is what I would expect at this price point and product placement. I find the display to be bright enough, clear and crisp, evenly-lit, and with a good color spectrum and saturation. Dell gives users the option to play around with different color profiles via its Dell Optimizer app where one can toggle among Movie, ComfortView, Sports, and Animation modes. You can select a mode first then play around with the Saturation, Temperature, and Contrast sliders to fine-tune the display to your liking which is nice. The display lacks an infrared sensor for Windows Hello facial recognition but it is touchscreen and Windows Ink and Pen is supported. Having both options would be the best, of course, but if I had to choose between Windows Hello or touchscreen and Ink, I prefer the latter because it improves my productivity and convenience. Moving down from the display to the keyboard and touchpad area, I discovered more things I like about the Dell Plus 16. Thanks to the larger 16" formfactor, the keys on the keyboard are comfortably spaced out, and there is even a number pad on the right, which I LOVE. When I first began typing on the keyboard, they felt a bit heavy to me, probably due to a combination of a longer key travel distance as well as higher key actuation force requirement. Less resistance and a more tactile feel would've been appreciated. In other words, the typing experience and feel was initially not very pleasant, and this part took me the longest time to get used to. Still, I did get used to it eventually and adjusted my typing rhythm, and everything was fine after a while. I go through similar adjustment periods whenever I change my gaming keyboards for my gaming desktop so I won't knock any points from the Dell Plus 16. Further down from the keyboard is that big and lovely touchpad area. I'm so glad more and more manufacturers are making touchpads bigger and more expansive as having a large area really improves one's quality of life when using a laptop daily for multiple hours. It's a Microsoft Precision touchpad, meaning custom gestures and taps are offered for those power users who like to tinker with advanced settings. The touchpad surface is not glass and thus not super smooth and slick but the finger still glides and moves smoothly and I experienced no issues. Pushing down on the touchpad to left- or right-click generates plasticky noise, which annoys me, so I prefer the tap option instead (single-tap for left click, two-finger tap for right-click). It's not loud and clunky by any means but a bit noisy and clicky for me. In terms of ports, the Dell Plus 16 offers an audio jack and a USB-A port on the right side, and one HDMI and two USB-C ports on the left. If you need to keep the laptop plugged in, then the effective number of USB-C ports available to you reduces to just one. I think for most casual, non-power users, the number and selection of ports will not be a big issue. If you do need more ports, like Ethernet or micro/SD card support, then there are plenty of quality hubs out there that can connect to a USB-C port. Air gets pulled in from the bottom and gets expelled out the two vent strips on the rear of the chassis. When doing normal browser and office productivity stuff, the fans were very quiet and never called attention to itself. When I played some games, however, the fans kicked in and generated a noticeable but not distracting whooshing sound. It's louder than a hum but not as loud as a whirring or whining sound. To get around this, you can either up the volume or put on some headphones. Speaking of sound, they were just so-so, and I'll go into more detail in the Performance section below. Overall, I find the design and build quality of the Dell Plus 16 to be good and appropriate for its price and placement in the upper-midrange category. It's noticeably more attractive, better built, and powerful than budget-level laptops but not quite as polished or full of features as the next level-up premium category of devices. I think Dell struck a good balance with the Plus 16, and the device is easy to use and live with on a daily basis. **** Performance **** Thanks to the 8-core/16-thread AMD Ryzen AI 7 350 APU, Radeon 860M iGPU, 32GB of DDR5 memory, and 1TB Micron NVME drive, the Plus 16 is quite a fast, snappy, and responsive machine. Multitasking on the Plus 16 is a smooth and lag-free affair, where even Chrome with >30 tabs open, music playing in the background, and Word and Excel open could not slow the machine down. The benchmark scores backed up my impression and feel, where the Ryzen AI 7 350 scored 2860 for single-core and 12,521 for multi-core in Geekbench 6, besting the Intel Core Ultra 9 275HX CPU's single-core score of 2722 from my $3200 Asus gaming laptop despite having 24 cores. AMD's integrated graphics - the Radeon 860M - also fared better than the integrated graphics of the Core Ultra 9 275HX - the Plus 16 had a score of 31,714 in Vulkan Compute vs 20,417. Although the Plus 16 isn't a gaming machine, I played Dandy's World in Roblux and it ran very well with nary a stutter or lag. Other games that ran smoothly at the display's Full HD resolution included Minecraft, Fortnite, and Counter Strike 2. As a music player, the Plus 16's two downward-firing speakers proved to be a bit lacking. As you approach higher levels of volume toward 100%, the audio becomes progressively more echoey and the bass is anemic and weak. Connecting to headphones or an external speaker are recommended if you listen to music very often. In terms of networking and hard drive speed, everything was good and peachy. We have a Wi-Fi 7 router so the Plus 16 was able to take advantage of the increased speed and reliability offered by the Wi-Fi 7 standard. The 1TB Micron NVME hard drive, despite being QLC, was still pretty fast and put up some nice benchmark scores (see pic). For the battery life, the Plus 16 had pretty good stamina as well. With Chrome open with >30 tabs, music playing in the background, Windows 11 Performance Mode set to Balanced, and display brightness at 70%, I got consistent screen time between 7.5 to 8.5 hours. I don't like to take down the battery below 20%, and the Plus 16 took about 6.5 to 7 hours to hit 20% from 100% with the usual setup mentioned above. All in all, I find the performance and general responsiveness of the Plus 16 to be very satisfactory and good. **** Windows 11 and Software **** I was pleasantly surprised by a largely absent lack of third-party software preinstalled in the laptop. The first 3rd party app to go was McAfee security software, which only came with a 30-day free trial anyways. Two Dell apps were preinstalled - the Dell Optimizer and Dell SupportAssist - and both of them were keepers due to their usefulness. The Optimizer app, as mentioned above, adjusts the Saturation, Temperature, and Contrast of the display. The Optimizer can also be used to check on battery info and health and select from four different thermal management options (Optimized, Cool, Quiet, Ultra Performance). The SupportAssist, as its name suggests, handles warranty information and system updates such as drivers and BIOS. The Plus 16 arrived with Windows 11 Home with the 24H2 update, and it's been good and reliable. TIP: If you prefer the Windows 10-like Start Menu and Taskbar, then install an app called ExplorerPatcher (by Valinet). I've installed that app on all of my Windows 11 machines, and I love it. **** Is it worth the coin? **** Absolutely. The Plus 16 offers an excellent performance-and-goods for money ratio, and it's very easy to recommend. The 16" formfactor is great for both productivity and media consumption, and the long battery life will ease charge anxiety. Dell did a pretty good job here, and I give it 5 Stars.

The Dell 16 Plus DB16255 is a workhorse that can do most anything. It handled just about everything I threw at all. To begin, the design is excellent. Yes, it's a laptop. Consider this a full size modern laptop. It is big and beautiful. With a larger screen comes larger real estate. If you are looking for a small compact notebook, this is not it. But it is thin and fits in most backpacks or laptop bags designed for larger laptops. The display on this computer is as expected, gorgeous. The 16" Full High-Definition Display looks great. Colors are accurate, vibrant, and clear. Text was easy to read at almost any font size. Contrast was excellent as well. Using it in a bright room was no issue at all. Yes, using in direct sunlight will be a challenge, but so is almost any LED display. The WVA does not disappoint. As for speed, the AMD Risen AI 350 Processor handled all tasks I asked it to with no problems or hiccups. Beyond the expected, light photo editing and light video editing were done with no issues at all. It never slowed down or hesitated. The 32GB Memory helps a lot with running multiple programs. As for storage, the 1 TB SSD I found to be more than adequate and quick read and write times. It is quiet and efficient. The AMD Radeon Graphics 860M does a great job. Remember, this is not a gaming laptop and is not meant to be. I still tried some light gaming and had no issues. Latency was not an issue and graphics were smooth. For photos and video editing, the AMD 860M hit a home run. Windows 11 Home runs smooth on this computer and is easy to use. The backlit keyboard is awesome and works great, especially in low light conditions. I liked the tactile feel of the keyboard and had no issues at all typing on it. It was smooth and concise, and I have big sausage fingers. The fingerprint reader is a real winner and makes accessing files so much easier! I only use HDMI and USB-C so for me, the inputs are perfect. Wi-Fi was fast and connected to my Wi-Fi 6 system with no issues. Speeds were quick. Overall, Dell did a great job with this laptop. It is a workhorse and should be great for almost any user, minus a heavy gamer. It handles all tasks with no issues and looks great doing it. Great for any office, student, teacher, or adult needing a desktop comparable laptop. PS - The battery life is awesome! I was able to work all day and never an issue. It ran strong and laster and entire 10 hour work load and still had plenty of juice left. Really, a no-brainer. Great laptop and Dell scored big time on this one.