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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 329 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, portability, and processor speed, making it a well-received device. The battery life and design also received positive feedback. However, some customers have expressed concerns regarding its weight, fan noise, screen brightness, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 329 reviews
  • Rated 3 out of 5 stars

    Dislay rests on hinges when open > 90 degrees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the screen opened more than 90 degrees, the rear of the laptop rests on the display hinges (as opposed to the rubber bumps on the underside of the system). This caused the laptop to sit up a bit higher than its base which really bothered me. In addition to being asthetically unpleasant, I suspect this would cause the hinges to get scratched up and possibly fail prematurely. In addition, I found the keyboard to be generally unpleasant to use. The key size felt out of proportion to the rest of the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Inspiron

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would buy again.....................

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and configured very easily. Screen very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Just the right size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for carrying daily. Nice display and decent sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dell laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just brought this for my business snd it been working geeat since i purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touchscreen feature and how fast this laptop is!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine - but has raises some questions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this laptop is all fine and fast, got very good screen and keyboard with a decent sound system. The main thing is I found that due to the tablet mode, the laptop system often converts itself to tablet mode even when it is in normal mode. As a result I found the keyboard not working twice, which actually got fine when I just restarted it. Other than that, it is a fine and good 14 inch laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb customer service!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wandered in to Best Buy to check out a laptop as mine was not working right. The young man who helped me was extremely knowledgeable and steered me in the correct direction as to what laptop would suit my needs. He also helped me trade in my old laptop for a credit. Definitely made it much easier for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how my keys work so smoothly and it downloaded fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with agreat price. Staff member was very helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    College Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations and will be a huge asset for my college career.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and features are exactly what I was looking for Easy set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the model computer I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, was a great buy. i would recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop simple but awesome, love the touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2 in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaizng i live this 2 in 1 laptop does everything that you want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, runs well, truly enjoying so far. Like to 2-in-1 feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXACTLY as described. Easy to set up. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Annie's Collge Desktop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has worked out as promised. My daughter is very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. While the laptop was back ordered, it arrived on time, much to my relief!

    I would recommend this to a friend