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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 3.4 out of 5 stars with 8 reviews

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63%
would recommend
to a friend

Customers are saying

Customers are impressed with the performance of the Refurbished OptiPlex 990 Desktop. Early reports indicate the computer is working well and flawlessly. Positive feedback focuses on the overall functionality and smooth operation. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a small boot problem that was solve quickly, customer support was awesome. small not bulky so it leaves more usable space on my desk, works great so far it has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell - Refurbished OptiPlex 990 Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. We use it as a server. It has worked fast and flawlessly so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished Dell desktop computer. It refuses to boot. Called Joy support and was told they could snail mail me an installation CD. Keyboard case was received broken. It’s all being returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from refurbished! Yoyos repair them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the service, not the computer. It's not the computer's fault. When the computer came it already had a fan error. I could not get into windows without hitting the F1 key. Don't they check them before shipping them out?? I was totally furious! On top of this, due to the "Chinah Virus" I couldn't take it to get checked, had to make appointment for following week. Never buy refurbished, always buy new!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The item was as I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, all working well. I needed this for my class work. I look forward to being able to use the PC to create Virtual Machines. I can't wait to see how this works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if I did mot I would think it war new. very clen and new mouse & keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was exactly what I thought it would be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system for my brother who had a home invasion and all of his tools and electronics were stolen. The computer arrived in a timely manner but when my brother tried to boot it up he could not. He took it to his local Best Buy to find out that it did not have Windows 10 installed, which of course is the operating system. It took them more than 5 hours to install this system. When he picked it up they told him that they did not try to connect to the internet because of a Ransom virus threat. He took it home only to find out that he could not get on the internet because it was missing some kind of module. By this time it was obvious it had not been refurbished at all or even checked out before being shipped to him! A lot of valuable time wasted, travel back and forth to the store not to mention the frustration! He once again returned to Best Buy and ended up buying a brand new computer, a different brand, off of the shelf. You would think that they would have offered free soft ware or something for his inconvenience, but no. I just hope he has better luck with his new computer. Not happy with this transaction at all.

    No, I would not recommend this to a friend
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