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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 14 reviews

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71%
would recommend
to a friend

Customers are saying

Customers are positive about the price of the refurbished OptiPlex Desktop. They feel it is a great value for a refurbished computer. There are no significant negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Underwhelmed with graphics card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter for Christmas. Works good. Was disappointed with the graphics card as it wouldn't support several of the games we bought. Partly my fault for not checking the specifications, so you live and learn. Works great for basic tasks and games that don't require much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    v noice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice sturdy and strong very quiet as well super sleek

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. I had my doubts about purchasing a refurbished desktop but this is worth the price and is a steal. Works perfectly. Anyone who is looking for an office computer/for school can definitely purchase this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow setting up due to poor initial instructions. But works great now and I believe it was a perfect purchase for us to use at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good machine, had some problems getting 1 or 2 PCs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 2 units, one of the two had a problem powering up that required intervention. Apparently a cable had come loose during shipping.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi,

      Thank you for your review. I am sorry to hear of the troubles you have had with one of the units you have ordered. I can understand how upsetting this could be. Please feel free to reach out to Best Buy directly for their return or exchange policy.

      http://bit.ly/2v2IVhI

      If you have any further troubleshooting needs, feel free to also contact Dell Support.

      http://dell.to/2sH7Qlm

      Best,
      Meridith 1-800-624-9896 Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very fast and I love it. I was not certain about purchasing a refurbished computer, but I have not had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic PC! Delivered earlier than estimate and works as advertised! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price works great for I refurbished computer thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition what a bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Great condition what a bargain.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for senior citizens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and start using right out of the box.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer 2 months ago and it has already stopped working. Its suppose to have a one year warranty. However after talking to 3 different representatives. Looks like best buy just wants your money not your business. Do your self a favor and buy somewhere else.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      annn,

      We're sorry to hear that your computer stopped working after a short period of time. Please follow up with Best Buy's Support Team here: http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have ei Fi do yourself a favor and buy new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the computer for 7 months and the power supply went out. Best Buy and also Dell are not standing good for the one year warranty, would not recommend buying this it you want to use the warranty for things that don't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    The perfect desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is super efficient and a great value!

    I would recommend this to a friend
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