Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $172.99

Customer reviews

Rating 3.3 out of 5 stars with 33 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

58%
would recommend
to a friend

Customers are saying

Customers are delighted by the Venue Pro 5056 10.1" 2-1 Tablet / Laptop for its user-friendly interface and easy navigation. Many users have commented on how simple it is to operate, making it a great choice for those who are not as tech-savvy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Rated 1 out of 5 stars

    Not Worth It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these for my kids to use while they was doing online school so that way they could do work while in class but after a week or two they slowly stopped working for know reason and I didn't trip because of the price I got them for but I will not recommend anybody I know to buy this product as a personal item

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Piece of Junk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not work unless plugged in. Defeats the purpose of having a laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Nica2,

      We're sorry that your computer's battery life is not meeting your needs. We'd recommend the following tips to help extend the life of your computer's battery:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I purchased didn't work and had to be returned to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this with hopes that it would work. The day after my return date was up, the device stopped working and won't even turn on. Piece of Junk If you ask me. I would not recommend buying.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      ATBoneless,

      We're sorry to hear about the performance issues that you are having with your new computer. We'd recommend reaching out to Dell's Technical Support Team for additional help: http://dell.to/2sH7Qlm.

      You can also follow these steps for help turning on your computer again:

      1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
      2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
      3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
      4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
      5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
      6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
      7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.

      You can read the full article here - http://dell.to/2uj1Sby.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    No problems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no problems I haven’t had to research how to use it or anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop, works well and looks nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeschool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this is a touchscreen! It's small but gets what we need done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tablet/laptop for my 5 year old to complete her virtual learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell benue 10 pro 5056

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it as small but can do everything that a big one does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our nephew. Great computer at a great price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good idea bad functions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I could have found the same thing I did not find anything with detachable keyboard with such ease of use

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Csalazar1111,

      Thanks for your review. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2ZfWI0T.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    I didn't realize that it was a used PC. It broke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have to make sure that its a new pc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal seen ever on a laptop computer that is why!! I shop at best buy

    I would recommend this to a friend
Sponsored