Customer Ratings & Reviews
- Model:
- XPS9320-7688BLK-PUS
- SKU:
- 6540608
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the XPS 13 Plus's stunning screen quality, lightweight design, and impressive performance. Many found the compact size and ample RAM to be significant advantages. However, some users expressed concerns regarding the battery life and heat generation, while others wished for a greater selection of ports. The innovative trackpad also received positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with my laptop. The specs make it real easy to efficiently run multiple vms and multitask. It is also good enough for casual gaming and has surprising results.
I would recommend this to a friend - Pros mentioned:Performance
XPS 13 Plus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace an older XPS 13. The updates are ok but a bit gimmicky. Otherwise, a great machine that is moving much faster than the XPS it replaced.
I would recommend this to a friend - Pros mentioned:Processor speed
XPS 13 plus great buy at best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the XPS 13 the speed is awesome very responsive the touch screen oled display is excellent with extended battery life.
I would recommend this to a friend - Pros mentioned:Weight
Best laptop for office use and for studies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best windows laptop perfect use to carry all time with you and its light weight and the display is awesome
I would recommend this to a friend - Cons mentioned:Battery life
Battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the computer, but it seems to have less battery life than I had hoped.
I would recommend this to a friend - Pros mentioned:Weight
Sheila
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Light in weight. Beautiful keyboard. The Geek Squad geniuses set it all up so very well!
I would recommend this to a friend - Cons mentioned:Ports
Kevin's Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop, wish it had more ports. Screen clarity is fantastic.
I would recommend this to a friend Awesome laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High-end ultraportable laptop with a bold, redesigned look and some powerful specs.
I would recommend this to a friend- Pros mentioned:Weight
Amazing little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super light and convenient laptop to travel with and conduct work abroad. I should have bought this years ago.
I would recommend this to a friend - Pros mentioned:Size
Great Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great latop. Its a powerhouse for the size. It wlso looks great.
I would recommend this to a friend - Cons mentioned:Heat
A for effort, but D for execution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the looks and form factor of this laptop. It is pretty slick. After 1 month of ownership the gremlins have showed up. The device keeps shutting down my web browser or switching to a different tab (and my hands are no where near the keyboard or mousepad). The mousepad is kind of quirky as well with right and left clicks not quite feeling natural. The laptop does get pretty warm. The speakers are decent. The display is pretty good as well. I should've kept the Asus Rog Flow gaming laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear RicD,
Thank you for taking the time to leave us your review. We appreciate your kind words and we are sorry to hear that your experience with the Dell XPS 13 Plus OLED Touch Laptop has not lived to the expectations. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. Feedback like yours helps us improve our current and future products.
We would love the opportunity to help you but will need a little more information. Please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell, 1-800-624-9896
We look forward to making this right for you!
Best,
Minhaj@Dell
- Pros mentioned:Processor speed
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is good fast service fast to use battery life strong
I would recommend this to a friend - Pros mentioned:Size
Cool laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for school. I like how small and thin it is, and the touch screen is so convenient.
I would recommend this to a friend - Pros mentioned:Processor speed
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good! Very fast. Just using to the office work is so better
I would recommend this to a friend - Pros mentioned:Performance
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far amazing just wish I would’ve known you have to pay monthly fee for Microsoft now
I would recommend this to a friend - Pros mentioned:Performance
Solid pc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid pc for software development and general purpose computing.
No, I would not recommend this to a friend - Pros mentioned:Processor speed
Worth the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Super fast. Works really well for school and work
I would recommend this to a friend Dell XPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. use it for studying and music. highly recommend.
I would recommend this to a friend- Pros mentioned:Performance
Best Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and High Performance Laptop. Love it, good for Multitasking and Beautiful OLED Screen.
I would recommend this to a friend - Pros mentioned:Processor speed
Fast!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculously fast! So far, it’s been a great replacement for my work laptop.
I would recommend this to a friend
