Customer Ratings & Reviews
- Model:
- XPS9320-7523BLK-PUS
- SKU:
- 6518256
Rating by feature
- Battery Life
Rating 3.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers value the XPS 13 Plus's stunning OLED display, high-quality keyboard and trackpad, and sleek design. Many appreciate its powerful performance thanks to ample RAM and fast storage, along with its portability and lightweight nature. However, a significant drawback reported by customers is the less-than-stellar battery life. Concerns were also raised regarding the device's tendency to overheat during use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Keyboard qualityCons mentioned:Battery life
Extraordinary
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what other reviews saids. This version is extraordinary. Super fast, beautifull screen. Battery could be better but holds charge for like 6 hours easy. The mouse track (invisible) is super easy to used and in matters of minutes you will get used to. 5 start for this beauty machine. Got it with $400 discount on a best buy sale for Black Friday
I would recommend this to a friend Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Fast, reliable and easy to transport for work and school. Definitely recommend.
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for office work, it has the right size and weight for it and it makes traveling easier.
I would recommend this to a friend- Pros mentioned:Processor speed
Great Dell XPS 13 Plus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell XPS 13 Plus run so fast. The design is slim and light weight. It is easy to carry around to do everything.
I would recommend this to a friend - Pros mentioned:Design
What a Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop hands down is the most beautiful machine ever created. Innovative and sleek
I would recommend this to a friend - Pros mentioned:Keyboard quality
1st time w/Dell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality all around. Keyboard great. Screen quality outstanding. Very responsive.
I would recommend this to a friend - Pros mentioned:Processor speed
Stunning laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and speedy. Super fast. Amazing quality.
I would recommend this to a friend Stunning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design and screen, quick and responsive performance, I just wish the battery life were longer. It's only 3.5 to 5 hours.
I would recommend this to a friendFuturistic Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply - beautiful laptop, very portable and functional.
I would recommend this to a friend- Pros mentioned:Processor speed
The best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent option to day use fast and compact notebook.
I would recommend this to a friend - Pros mentioned:Oled display
Love ❤️ it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, and pretty impressive OLED screen
I would recommend this to a friend - Cons mentioned:Battery life
Decent little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far, so good. The battery doesnt last as long as I had hoped.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Beautiful screen and sleek design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek computer with one of the most beautiful screens I've ever seen on a laptop.
I would recommend this to a friend XPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop compact yet powerful. Great for travelling.
I would recommend this to a friend- Pros mentioned:Oled displayCons mentioned:Battery life
Most Regrettable purchase.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst laptop you can buy for almost 1.2k. It would barely run without turning on the fan couldn’t have two tabs open without it freaking out, the OLED’s nice but not really cause it kills the battery within 3 hours.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings JoeyMoley,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your XPS13 plus Gaming Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Pros mentioned:Processor speed
Performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible machine work really fast realiable excellent
I would recommend this to a friend - Pros mentioned:Processor speed
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look and feel. Beautiful computer. Fast and smooth.
I would recommend this to a friend Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No negative issues . It does its job. I would buy it again but would do more research 1st on other products.
I would recommend this to a friendGreat price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great deal. I hope BestBuy offers more promotions like this in the future.
I would recommend this to a friend- Cons mentioned:Battery life
XPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. The battery life is shorter than advertised.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello AndrewP,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your XPS13 plus touch screen laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell