Customer Ratings & Reviews
See more imagesDell - XPS 13 Plus 13.4" OLED Touch-Screen Laptop – 12th Gen Intel Evo i7 - 32GB Memory - 1TB SSD - Black
- Model:
- XPS9320-7523BLK-PUS
- SKU:
- 6518256
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Found it on clerance
Rehan Posted
Batery life could be better otherwise great for great deal on best buy
I would recommend this to a friend - Rated 5 out of 5 stars
Great laptop
S001 Posted
Great laptop for office work, it has the right size and weight for it and it makes traveling easier.
I would recommend this to a friend - Rated 5 out of 5 stars
Great Laptop
KarlK Posted
Excellent laptop. Fast, reliable and easy to transport for work and school. Definitely recommend.
I would recommend this to a friend - Rated 5 out of 5 stars
Great Dell XPS 13 Plus
Chung Posted
This Dell XPS 13 Plus run so fast. The design is slim and light weight. It is easy to carry around to do everything.
I would recommend this to a friend - Rated 5 out of 5 stars
1st time w/Dell
firstDell Posted
Excellent quality all around. Keyboard great. Screen quality outstanding. Very responsive.
I would recommend this to a friend - Rated 5 out of 5 stars
What a Design
Sadao Posted
This laptop hands down is the most beautiful machine ever created. Innovative and sleek
I would recommend this to a friend - Rated 4 out of 5 stars
Stunning
JimD Posted
Beautiful design and screen, quick and responsive performance, I just wish the battery life were longer. It's only 3.5 to 5 hours.
I would recommend this to a friend - Rated 5 out of 5 stars
Stunning laptop
GuyG Posted
Excellent and speedy. Super fast. Amazing quality.
I would recommend this to a friend - Rated 5 out of 5 stars
Futuristic Laptop
UmeshG Posted
Simply - beautiful laptop, very portable and functional.
I would recommend this to a friend - Rated 5 out of 5 stars
The best
MauricioM Posted
An excellent option to day use fast and compact notebook.
I would recommend this to a friend - Rated 5 out of 5 stars
Love ❤️ it
ChenL Posted
Very good quality, and pretty impressive OLED screen
I would recommend this to a friend - Rated 5 out of 5 stars
Beautiful screen and sleek design
DW253 Posted
Sleek computer with one of the most beautiful screens I've ever seen on a laptop.
I would recommend this to a friend - Rated 5 out of 5 stars
Decent little laptop
BestBuyFan Posted
so far, so good. The battery doesnt last as long as I had hoped.
I would recommend this to a friend - Rated 5 out of 5 stars
XPS
ssam Posted
Great Laptop compact yet powerful. Great for travelling.
I would recommend this to a friend - Rated 1 out of 5 stars
Most Regrettable purchase.
JoeyMoley Posted
Worst laptop you can buy for almost 1.2k. It would barely run without turning on the fan couldn’t have two tabs open without it freaking out, the OLED’s nice but not really cause it kills the battery within 3 hours.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted
Greetings JoeyMoley,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your XPS13 plus Gaming Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Rated 5 out of 5 stars
Performance
Incredible machine work really fast realiable excellent
I would recommend this to a friend - Rated 5 out of 5 stars
Love it
Shelley Posted
Great look and feel. Beautiful computer. Fast and smooth.
I would recommend this to a friend - Rated 4 out of 5 stars
Purchase
JoanneO Posted
No negative issues . It does its job. I would buy it again but would do more research 1st on other products.
I would recommend this to a friend - Rated 3 out of 5 stars
XPS
AndrewP Posted
Good laptop. The battery life is shorter than advertised.
I would recommend this to a friendBrand response from YourDellTeam
Posted
Hello AndrewP,
Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your XPS13 plus touch screen laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.
Here are the steps to help improve the battery performance of your laptop:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Rated 1 out of 5 stars
Stay away from it.
JonG Posted
The laptop sucks. Plain and simple. Fan is constantly running batter lasts maybe an hour. I have had some good results with dell in the past and so that is why i went for one. This will be my last dell unless dell swaps it out. It literally is rubbish. The writing of files hangs more often than not. I am IT software coder so i know what i am talking about. I don’t write reviews much at all but felt i needed to for this hunk of trash to save others from getting hosed. I am pretty sure i got one of the laptops which was returned. Stay away at all costs. I have owned dozens of macs and over 46 computers through my business. I have spent over 60k with dell over the years. This laptop sucks horribly.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted
Hi JonG,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are not too happy with your Dell XPS 9320 laptop computer because it is overheating, the battery performance is not as good as you expected, and it is slow. This is certainly not the experience we like to hear from our customers. We will share your feedback with our quality team so that improvements can be made to our current and future products and services.
Below I have provided steps with the full article that can help you improve the battery performance of your laptop.
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn it on and off the feature and customize the feature to best meet your needs.
c) Turn the Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver features.
4. Understand that certain browsers may be intensive on battery runtime.
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
Below I have also provided steps with the full article that can help you with slow performance issues with your laptop:
1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
2. Restart the computer
3. Run a hardware diagnostic test
4. Scan your computer for malware
5. Restore the computer using Windows System Restore
6. Restore the computer to factory default settings
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
Here are the steps to help resolve your overheating issue:
1. Inspect and clean the air vents and fans.
2. Restart the computer.
3. Update the BIOS and Chipset driver.
4. Download and install Microsoft Windows updates.
5. Run a hardware diagnostic test.
6. Use Dell Power Manager to manage thermal performance.
7. Improve efficiency to reduce heat.
8. Perform a Windows System Restore.
9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issues on a Dell Computer: https://dell.to/3oAEYsV
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at the information provided below:
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Katarina@Dell