Customer Ratings & Reviews

Great laptop, i upgraded ram easily and upgraded to windows 11. Very fast, windows 11 ready laptop. Battery life could be a tad better but not bad for the price. I don’t really care for the usb-c charger as replacements for 130W usb-c aren’t as easy to find.

Best looking and best built Windows laptop I've ever used, but the laptop is far to thin to push out the full performance of its components. I experience multiple slow downs and frame-rate drops when gaming. If the laptop was only a little thicker or had a better cooling system, it would be the perfect Windows laptop. However, if you are only using this laptop to do light tasks/gaming, its the perfect laptop.

DO NOT BUY this computer. The wireless adapter doesn't work; just look at all of the Dell forums associated with this issue. My brand new computer won't connect to my home network and Dell has provided no assistance for the issue. The Support Desk app on my computer crashes before it will even open. I bought this computer today and it's unusable. The battery drops by 10% every 30min without being connected to internet and brightness being at medium level. I'll be returning this device tomorrow.

It's a great laptop, hands down. The only downside is the Windows 10 malfunction to open Chrome. Every other application opens just fine. I know that isn't the laptop itself but that was a bummer to have to deal with. Also, the fans turn on sometimes when I'm not doing any heavy tasks but it's just for a split second. I don't know if that should be happening or not. The battery life also isn't the best. I get about an average of 6 hours straight when I'm making video calls, but when I'm not making any video calls on zoom or google meets, I get up to 8hours.

So disappointing. I returned a lower grade dell that was overheating. I went ahead and bought this computer thinking that It would handle my work flow. Well it did! unfortunately it took a few tries to find one that actually worked properly. I believe I returned the computer 2 times!!! Ugh so frustrating. One model had a bad pixel and the other model had a bad track pad. Once I finally got one that worked Its been treating me well.

The Dell XPS is a smooth functioning laptop that works perfectly for my needs. The 16GB RAM is powerful enough to allow you to multitask efficiently. The graphics quality is wonderful and makes working with the Adobe Suite and absolute pleasure. Lastly, the device is sleek and light to carry around. In terms of negatives, the device comes with only C-type USB ports, hence connecting USB A-type pen drives and hard disks is a bit of a hassle. Overall it is a great laptop for designers and I would definitely recommend it to my peers.

There is no wonder why this is always one of the top laptops every year. The XPS is a beast and can do just about anything your throw at when it comes to productivity, content creation, and light gaming! Great buy!

Doesn't have enough ports to handle a basic set up with mouse, monitor and keyboards. You have to buy a separate dock and half the time that doesn't work properly. Really unfortunate that laptop makers are taking out ports and making basic functionality harder and harder.

XPS quality, XPS expectations. Thin, Light, Powerful, Excellent bright 16:10 screen, great Keyboard, great touch pad. Do all Workstation laptop, with some light entertainment chops built in

Great product for the right price. have always been a HP customer but after dealing with such poor customer service/repairs decided to get a new laptop a Dell. Dell truly delivers- never going back!

Great laptop. This thing is super fast and will be great for all the creative apps I use for work. Photoshop, Illustrator, etc all run like a dream on this thing. I highly recommend for creatives!

Have been a longtime supporter of the Dell Laptops. This has been a great purchase for a new position. Provides great value with plenty of power for modeling projects. Love this purchase

Great all purpose laptop! Well built and fast. The only downside is its weight. I would give it 5 stars if it weighed less.

I love this laptop. Fast and reliable. I bought it for engineering school and it has conquered everything I’ve thrown at it so far.

Great laptop -switched over from an HP Spectre x360 and couldnt be happier. The resolution of the screen isnt as high, but the brightness and anti reflectivity of the screen make up for it.

Beautiful, fast, well built… BUT- computer is very heavy, surprised when in my bag how heavy it felt. Also this only has a 16:10 version of a 1080p screen, you can see the pixels and small text is blurry, for this price it should be a higher resolution screen. Wanted to love the laptop but ended up returning it and getting a 15” Surface Laptop, could not be happier with the decision.

Keyboard is very difficult to see due to silver background and white letters and numbers.

Love this laptop! Thermals leave a bit to be desired, but overall it is a great computer. It runs like butter and the keyboard is great. The best mousepad of any PC on the entire market.

Very sleek looking laptop. I was using one very similar for work and it was a beauty and worked great!

I always heard that Dell XPS was the best Windows MacBook competitor. I wasn't sure what I wanted, MacBook Pro 13 or a Dell XPS, so I bought both to test. I really don't have a preference for OS so that didn't matter. I was surprised at how the build quality of the XPS was so much lower than the MacBook pro. The XPS touch pad was also not nearly as good. There was also a lot of bloatware on the XPS. I would only by the XPS at a big discount.