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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 386 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the XPS 2-in-1 laptop for its light weight, fast performance, and long battery life. They appreciate the high-quality screen and sleek design. However, some customers have concerns about the limited number of ports, the price, and the placement of the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 386 reviews
  • Rated 1 out of 5 stars

    Content Adaptive Brightness Control (CABC)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Content Adaptive Brightness Control (CABC) issues CAN NOT be fixed by Dell Technical Support. Great laptop but Screen Brightness Flickering is a Pain!. Dell updated all drivers, bios etc. but nothing changed and so returned to Best Buy! Please read about Content Adaptive Brightness Control (CABC) issues on the internet before you order.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great PC for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast and quite with SSD drive my daughter uses it for college and is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fast turn on .. can manage a good number of applications at the same time. Easy to carry it around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is small enough to easily carry around. Battery lasts for a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop Is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was easy to set-up and the speed is outstanding. Also powering on and off is quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer exceeded my expectations. Facial Recognition login was great and the overall performance of the PC was very good. I'm an apple user at home however, and still prefer their interface. Other than that, this computer is efficient, fast, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    great laptop for home and travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, small, it was easy to install all app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, few Flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love this laptop. The keys feel nice and it runs quite smoothly. However, there are some flaws. The camera for one is at a weird angle which makes facial recognition a hit or miss way of logging in after start up. Also the laptop does not have a "lip" to aid in opening the laptop itself. Instead you have to pry the device open but you get used to this and it is not a major issue at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new laptop...super fast, great design, lots of compliments on it!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please don't buy this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2.5 months in and after very little use (I have a work laptop and not a big home user), this laptop died while I was on a trip to the UK. I called Dell, they ran a diagnostic, mother board dead. Well since it happened out of the country, even though it's under warranty, they won't repair it. I have to do it and pay for it myself. So I guess this is a laptop that isn't meant for travel and one that is likely to breakdown within a short period from date of purchase.... stay away!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my projects and it is solid, fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value multi function product. Light weight great all in one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, awesome stylus compatibility, lightweight, fast and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XPS is powerful and does what you need with a nice sleek touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer! Just wish camera was above screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for nearly 8 months now and it's been great. It's only flaw is that the camera sits below the screen instead of above the screen. The result is it doesn't work as well for video chats, particularly ones when I'm trying to show me and kids, etc and not just one person, compared to other laptops with the camera above the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for almost 3 years and have enjoyed every minute using it. It is a very convenient size but doesn't "feel" small (even though I had been used to a 17 inch laptop). The screen goes right to the edges. I love the 2-in-1 feature that allows me to instantly go from a laptop to a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great laptop and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the screen perfect colors, no waiting for items to load up

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Fast Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, fast processor, easy to setup and plenty of storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for High School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter and she is happy with the design, weight, and battery life. The laptop fits perfectly in her backpack without adding too much weight. She uses it for e-texbooks and hasn't had to charge it at school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is awesome and does everything I need it to do.

    I would recommend this to a friend
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