Customer Ratings & Reviews

I am used to high end power, that is, quad core i7 but this Dell was so small I decided to try it. Frankly, I'm surprised. It performs well, better than expected. I have no complaints except for one thing, booting up is slower than I expected. But that is trivial compared to the overall satisfaction I have with this computer.

I've been very pleased with this 2 in 1 Windows 10 PC. It's light, extremely well built, battery lasts all day and performance has been better than anticipated. It seems like any early driver issues have been worked out by Dell and I have zero complaints.

Now that I have this laptop I find myself rarely using the Surface tablet I had. The Dell is very nearly as small and convenient to use. Although generally it works well, I find the touch screen is a problem at times so that I need to reboot the computer to get it to work. I've tried to get the fingerprint set up numerous times and haven't been successful. Need to get Dell to help with that. Otherwise really pleased with my purchase.

There are only a few small issues that I have with this 2-1 laptop. 1- it overheats really quick if I use an app that requires stronger graphics. There is no fan or alternative way to cool it. It seems as though the cooling system in this laptop isn't good enough for what it needs. I am having to put my keyboard on an ice pack when I use apps that run my graphics card hard. 2 - the graphics card, I thought I was getting something that would be able to keep up if I played a game that had moving graphics. It works but it's a bit slow and overheats the system. Other than complaints about the graphics card and the cooling system, this laptop is exactly what I need for the reason I bought it... work lol.

Enjoying that nice feeling when you get a new laptop/PC and the boot up and speed of operation is so fast relative to your old technology. No problems in the first 30 days and it is meeting my expectations. Still getting used to a single USB-C port. I had to buy a hub to plug in some of my old peripherals.

This is good for travel and has enough memory to add the programs I normally use for my very small business.

Nice design, thin and light and we'll built. Overall this is a good system. I did have to do a hard reset on the system (open case and disconnect the battery) once as it would not start at one point.

I bought this for my daughter. She is a college senior. She liked the laptop very much. It's very light, sleek and attractive. It's very convenient and handy. It light to carry from class to class and easier to give presentations.

This is a small but powerful computer. Have not had an opportunity to use this fully but have used it to create a slideshow, edit pictures and create a presentation quickly and efficiently.

Probably the best laptop style computer I have ever owned. Fast startup/shutdown. Quick response. Does everything I would want. Tablet mode is great for watching shows during transit.

I am a Mac user but purchased this for my job where macs are not used. It seems like a great computer. I like the touch screen. I am going through a learning curve using a pc - once I have the differences mastered I will be much happier. No complaints with this product.

Love it. Great computer. Sadly though, it does not communicate well at all with Bluetooth devices. 3 different mice, speaker, external keyboard. And no regular USB ports.

I wish the purchase would include an extra USB-C to USB-A 3.0 adapter, p/n YYG9W.

Great laptop that spans the need of performance and the portability of a tablet. Got all the bells and whistles you could want. Only wish is that it had a regular usb3 connection. Hard to get with the newest thin laptops however. Will be great for HS & College.

I am an IT consultant. This xps 13 is fantastic. Great battery life. Lightweight! I was annoyed by the screen automatic brightness feature. Visit dell.com and download a utility to turn the feature off. Once I did that I'm completely satisfied.

I will get right to the point. If you are even thinking about a 2 in 1 this is the computer to get. Out of the box, you are immediately impressed with the design and build quality. From the aluminum body to the carbon fiber interior, from the infinity screen to the comfortable keyboard, you know that this is a premium product. After turning it on for the first time and signing into your Microsoft account, I strongly recommend that you use the Dell Support Assist to locate and install all of the driver updates, and there are many. Strangely I found that while installing these drivers the bottom of the computer became very hot. So hot that I was concerned that I had a defective unit. However, since the drivers were installed the computer has been very cool. After the drivers are updated, make sure to update Windows 10. After the second day, I updated further to the Windows 10 Creators Update. These updates were installed without any issues and added many new features. Setting up Windows Hello on the included fingerprint reader was quick and easy. I found it to be very accurate, however, after updating to the Creators Update, I did have to reset the fingerprint reader. But with the new update you can now use the face recognition software to have the camera recognize you and turn the computer on. So now I find that I am not using the fingerprint reader anymore. I read and watched many reviews of this computer and I have found non of the following issues mentioned. There is no screen flickering or constant light adjustment of the screen. The picture is clear and bright enough for outdoor use. There is no battery drain when the computer is in sleep mode. I left the computer in sleep mode with 99% power. Eleven hours later I opened it to find 98%. Some people don't like the camera at the bottom. I guess I'm not that vain. But if it bothers you, then put flip it to tent mode and the camera will be at the top. Others have stated that the speakers are not loud enough in tent mode. I have found these speaker to be loud and clear in all modes. Others have said that there is a whining coil noise from the keyboard area. My unit is completely silent. And loss of wifi signal was also mentioned. I have found the wifi connection to be very strong, easily connected and never dropped. You can also set the wifi signal to stay on while in sleep mode so that you can receive notifications immediately upon waking. Once you go 2 in 1, you will never go back. The versatility of this computer is amazing. From laptop mode to , tablet mode, tent mode and stand mode. I have found uses in all of these modes. And anyone who thinks that they don't need touch in a laptop has simply not tried this computer. Windows Ink is supported, but Dell does not include the pen. I will be purchasing the pen. After using this in all of the modes I can see many uses for the pen. Bezels on screens never really bothered me. But, now that I have been using this computer, I can't help but notice the thicker bezels on all of my other devices. The same is true with the fanless design. It is so quiet that you now begin to notice the fan noise in your other computers, which you might not have noticed before. The infinity screen allows for a very small footprint. One tradeoff Dell made for making such a small and thin laptop was the removal of a standard usb port. But a usb a to usb c dongle is included. Another tradeoff that Dell made was in order to make this a fanless design, and to increase battery life, they used a mobile intel chip. The unit I have came with the mobile I7 chip, 16gb ddr3, and 256gb ssd. I am not a power user nor a gamer, if you are you may want to go to a store and see if this has enough power for your intended use. I have found performance to be excellent for my needs which include office work, video streaming, web surfing with many tabs simultaneously open, using wifi and Bluetooth. And battery life has been more than 8 hours. And finally, the last consideration is price. Of course we don't know if a product is worth the purchase price until we know how long the product will last and how much use we get from it. But based upon my initial impressions, I think it is worth the price and would highly recommend this product.

This laptop is small enough to fit in my purse. The battery life is really nice. It has face recognition. The back lite keyboard really helps in certain situations. I would recommend the XPS to anyone looking for a small awesome laptop.

I needed to buy a PC for my home to connect with my office. My office is all PC. My home is all Mac. I had tried a Microsoft laptop tablet running in Windows, but it just felt awkward coming from my Mac friendly world. I starting researching Dell laptops and came across the Dell XPS 13 inch 2 in 1 laptop. The reviews were highly positive, so I decided to give it a try. As soon as I brought it home and opened it, it was a new and positive experience! The screen is bright and the feel of the machine is very high end. The new windows 10 software was very easy to work with and logically organized. Actually it felt like what I would expect a Mac computer of the future to look and act like! Easy, simple, reliable and working with me, versus leaving me lost in a complex PC. I would highly recommend this Dell XPS 2 in 1 to anyone!

Great quality. Longer battery life. The screen definition is amazing.

Computer is great - boots up quickly and overall a great purchase.