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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 62 reviews

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85%
would recommend
to a friend

Customers are saying

Customers appreciate the XPS Desktop's strong performance and ample RAM, finding it easy to use and offering good value for the price. The large storage capacity is also a plus for many users. However, some customers experienced challenges with the operating system upon initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 62 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Exactly What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly What I Needed.was recommended by an employee as the fastest machine

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great desktop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great desktop. Reliable. Fast. Expandandable. Plenty of inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does everything I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy set up, no issues with older peripherals

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Compatible withHD screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 and photoshop CS seems to work pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent desktop for a professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides the power and reliability that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of early to review the computer since I have only had it for about six weeks. I am somewhat disappointed with the video card, but I purchased the computer 'open box' to save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for gamming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like this system. Works well with Win 10 also good graphics for newer games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you need except very high end gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Dell XPS Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item. Just what I needed. Easy to use. Great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great desktop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found and open box offering at the local Best Buy. It is a great computer for the price. Came loaded with Windows 8, which was upgraded to Windows 10 the first day out of the box. Have not had any issues running any program and it is much faster than my old HP Pavilion Elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those of us who prefer desktops over laptops or tablets. Easy set us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice upgrade from the computer I had previously used.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a top end computer. Excellent customer service at the Best Buy store from which we purchased the computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Continued issues with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continued issues with computer continues. Computer freezes and having to restart over and over. Still problems with files. Loading music and video is a joke. It sucks right now !!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 towers crashed and burned 2nd day after install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be old inventory, but to have 2 towers crash the same way within 2 days of being installed is not a good sign. We actually tried to order a third one and it was "no longer available at this location." Whatever that means. We decided to try an Apple instead. It is beautiful and works. It also has many features for visual and hearing impaired. Who knew!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look at the review that was created below for any

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it, there was a problem with the device. I had geek squad check it out . Ultimately I had to return the product and buy something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to video, this pc is way faster than anything I own. Using Handbrake I can take a 1280 x 720p 2.48GB 30 minute video file and compress it down to 745MB MP4 file in 6 minutes 10 seconds, at 292.2 frames per second. Now, does this fantastic speed transfer to casual web surfing or creating a document with Microsoft Office. No, you will not notice a significant speed difference using Office or casual web browsing. Why? Because these programs only utilize 1 core. The other cores are essentially not used. What would be a good use for this pc? Working with large video files. Autocad. Compiling a software program. Medium duty gaming. Compared to all the tablet computers and notebook computers out there this pc won't be obsolete for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 3 out of 5 stars

    Great PC Except for Frequent Freezing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this unit because it had a nice set of components and was told it was pretty hot and could do anything, especially if I upgraded the video card. Well it is a nice box but it freezes constantly. I am always having to wait for it to "rest" and then go on. I even bumped ram to 20GB and still have problems. Not just occassionally, but every day. It does not like to mulit-task.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    2 strikes, you're out!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Dell XPS 8700 on bestbuy.com a few weeks ago. Thought it would be a nice computer for livestreaming and light gaming on a budget. But boy was I wrong... When I received the computer, there was a huge problem. There must of been a short somewhere in the motherboard (Upon further research, this seems to be a big issue with Dell.) The computer would not power on although it was receiving power. I took the machine to my local store to return it, and they set up a new order for me. When the 2nd 8700 came it worked great. For about 10 minutes.... Then the wifi card stopped working. 2 strikes, you're out dell... Going with an Asus this time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Description; A bit mis-leading

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this won't impact most people, but... The description of the products states it has a Display Port connection. Which it does... however, it is disabled. Due to the inclusion of the Nvida Video card, which DOESN'T have a display port, the on-board one is disabled. So for now, I have to pull the NVIDA 4gb card... so I can use the on-board DisplayPort... until I can identify a replacement video card. My KVM is Mini-DisplayPort based, and you can't go from an HDMI/DVI output to a DisplayPort input (you can go the other way, the adapters are 1 directional)

    I would recommend this to a friend
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