Customers are positive about the EC885M Dedica Arte Pump Espresso Machine for its ease of use, compact design, and ability to make great espresso. They appreciate that it's simple to operate, fits well in small spaces, and produces delicious coffee.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 63 reviews
Pros mentioned:
Ease of use, Espresso quality, Size
Rated 5 out of 5 stars
Perfect for Coffee Lovers with Limited Space
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently bought the De’Longhi Dedica Arte, and I’m really happy with it. The machine looks great and fits perfectly on my countertop without taking up too much space.
Espresso Quality: It makes delicious espresso with a nice crema, and the 15-bar pump does its job well. It heats up quickly, which is perfect for my morning routine.
User-Friendly: The controls are easy to understand, and the manual frother works well, though it took me a bit to get the milk just right.
Cleaning: It’s pretty simple to clean, with parts that come off easily.
Overall, the De’Longhi Dedica Arte is a great machine for making espresso at home. Just be ready to practice your frothing skills!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Little Machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using it daily for a month or so and have been super pleased with it. It was easy to set up and is easy to use. I was used to using a manual commercial machine and was very picky when looking at one for myself but was also on a budget. This one has been perfect and exactly what I was looking for. It produces a decent cream as well as a pretty good microfoam. It's a great machine and I'd definitely recommend it.
I would recommend this to a friend
Brand response from DeLonghi Customer Care
Posted .
Hello Kelsey, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy!
Rated 5 out of 5 stars
Appropriate Improvements of Original
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My >2 yo original Dedica finally failed at the steam spout. The plastic melted from having to steam for so long (under-powered). This unit has replaced the plastic parts with a sturdy metal wand. It produces more steam pressure and shorter steaming times. The rest of the unit is basically the same. Should be very reliable with upgrades. Got it on sale also, 1/3rd Off
I would recommend this to a friend
Pros mentioned:
Espresso quality
Rated 5 out of 5 stars
My wife's espresso machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves her new espresso machine no more Starbucks.
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Best investment
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best Coffee Machine I’d ever had. Compact, fast easy to use it a 5\5
I would recommend this to a friend
Pros mentioned:
Espresso quality
Rated 3 out of 5 stars
Dedica Arte
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A decent espresso machine to get you into the hobby. The inclusion of the pressurized baskets gives you some wiggle room when using pre ground coffee. The limited distance between the bottom of the portafilter and the base (even with the drip tray removed) makes brewing taller drinks tricky. With the purchase of some accessories, such as non pressurized baskets, a scale, and a milk frothing pitcher, you can fine tune your espresso, and make some pretty decent lattes and cappuccinos.
I would recommend this to a friend
Brand response from DeLonghi Customer Care
Posted .
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Pros mentioned:
Espresso quality
Rated 5 out of 5 stars
High quality entry level
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great little espresso machine. High quality entry level.
I would recommend this to a friend
Rated 5 out of 5 stars
The Perfect Cup!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was the proud owner of a coffeehouse in San Antonio, TX and have owned several industrial espresso machines; this little machine rivals the best of them! Whether you’re a conisseour coffee maker or a weekend at home barista, this little machine is all you need to create coffee art at its best!
I would recommend this to a friend
Rated 4 out of 5 stars
Expected more for 400$
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything is find but the steam doesn’t seem working as good as it should be from the beginning..I would like it to be better for that much money. But looks stunning thats true
I would recommend this to a friend
Pros mentioned:
Espresso quality
Rated 5 out of 5 stars
Great Purchase!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We replaced our Ninja coffee maker, as we constantly fine coffee in our coffee! So far, this unit has been incredible! A great introduction into the finer coffee products.
I would recommend this to a friend
Rated 1 out of 5 stars
Urgent Issue with Delayed and Incorrect Coffee Mac
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am reaching out regarding a long-standing issue with my coffee machine order, which has yet to be resolved. Despite multiple attempts to receive the correct product, I have encountered significant delays and unacceptable service.
Initially, after a prolonged wait, I finally received a shipment, only to discover that I was sent a secondhand coffee machine instead of the new one I ordered. This was especially disappointing as the machine was intended as a birthday gift for my sister. It was extremely frustrating and disheartening when she opened the package only to find a previously used item.
Following this, I contacted customer service and was assured that a new order had been placed. However, the status has continued to show “out for delivery,” yet no actual shipment has arrived. The delivery keeps getting delayed with no clear resolution.
This situation is completely unacceptable, and I kindly request urgent attention to resolve this matter immediately. I need confirmation on when I can expect the correct, brand-new coffee machine to be shipped without further delays.
No, I would not recommend this to a friend
Brand response from DeLonghi Customer Care
Posted .
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Rated 3 out of 5 stars
Disappointed
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine hasn’t been reliable. Going on 2 years of ownership and I am possibly going to need to send it for service. Disappointed.
No, I would not recommend this to a friend
Brand response from DeLonghi Customer Care
Posted .
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Pros mentioned:
Design, Ease of use, Espresso quality
Rated 4 out of 5 stars
Good value, pulls tasty espressos
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Compact design, straightforward buttons, and heats up quickly. Slight learning curve when it comes to tampering, quantity, and possible clogging. Once you get the hang of it, the ease of use is great. Makes great espresso at a competitive price. The steam wand could be a little bit better, but no biggie - gets the job done. Balanced machine.
I would recommend this to a friend
Pros mentioned:
Design, Ease of use
Rated 5 out of 5 stars
Perfect!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The slim design helps with the limited space. Straight forward functions make it very efficient to use. The additional accessories was a plus. Love it and definitely recommend. Saved myself much money since purchasing it last month.
I would recommend this to a friend
Pros mentioned:
Ease of use, Espresso quality
Rated 5 out of 5 stars
Excellent Espresso in less than two minutes at hom
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleasantly surprised at both the ease of use and, most importantly, the quality of Espresso shots that this machine has been making.
We have had Nespresso machines for 9 years and just recently decided to go for the real thing.
As a Starbucks Barista I have become accustomed to really good Espresso. I wasnt keen on spending more for a home coffee maker than for a computer, so the super-automated home machines were out of the question.
I arreived at this machine after researching reviews and reading customer comments. These were all generally positive.
The downside of semiautomatic machines was considered to be having to grind coffee beans separately from the machine. This has turned out to be very easy.
We grind about a half pound of Espresso roast and keep it ready in an airtight container. Eah cup requires a scoop or two of coffee. As long as you are careful you won't spill a bit of coffee on the counter top.
The milk steamer wand is easy-to-use and heats up quickly. We steam milk before getting the shot of Espresso too make sure to combine the two immediately.
The result? A very good tasting, piping hot Espresso drink in less than two minutes.
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Great little espresso maker!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really easy to use and the compact size is great for my limited counter space. Descaling process was a little confusing but otherwise happy with it.
I would recommend this to a friend
Pros mentioned:
Espresso quality
Rated 5 out of 5 stars
Solid machine, reliable, great customer service
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value and excellent espresso machine. If you have a grinder and are looking to get a solid espresso machine without going into the super expensive territory, this is an easy recommend. I've had mine for over a year now and it's been solid and reliable. Customer service is also excellent as the one time I reached out, they were able to assist using a video chat with someone that was an expert on using the machine. It resolved my issue without me having to mail back the product and/or wait for replacement stuff.
I would recommend this to a friend
Brand response from DeLonghi Customer Care
Posted .
Hello Josh, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy!
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Sleek, full function, manual espresso and steam
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, sleek, fits in small places, and has everything you need to get the perfect espresso! Be aware... every espresso machine needs care and cleaning... and this is not a "push button" machine. You will need to keep the parts clear and dry. And descale the machine from time to time.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Cofffee machine
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A love it, it’s my every day coffee maker.
Easy to use, to clean, definitely recommend it
I would recommend this to a friend
Brand response from DeLonghi Customer Care
Posted .
Thank you for taking the time to review your machine with such a detailed and exceptional star rating. We appreciate hearing from our customers and are glad to know that you're enjoying our products. Thanks for recommending us.
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
Perfect Size Machine
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple and easy to use. Bought as a gift for my wife, who loves it. Its sleek and does not take up a lot of space on the counter top.