Customer Ratings & Reviews
- Model:
- EC885M
- SKU:
- 6513291
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the product's ease of use and the quality of the espresso it produces, often noting it as a great entry-level machine. They also appreciate its compact size and slim design, which is beneficial for limited spaces. Furthermore, its solid and reliable performance is frequently highlighted.
This summary was generated by AI based on customer reviews.
Great but needs work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item just as good as the more expensive ones down fall is u do gotta buy a grinder on the side
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are.
- Pros mentioned:Ease of use
Loving it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh I love my new espresso it’s really easy to use I really love it
I would recommend this to a friend - Pros mentioned:Ease of use
I don’t have any regrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coffee espresso machine. Easy to use and you get the best cup of coffee ever.
I would recommend this to a friend Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love This, so far we have been having fun making new coffees to try
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy!
Low Krema
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low krema. My prior coffee machine worth 50 usd was better compared to this expensive one. Disappointed
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello MichaelreyG,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you
- Pros mentioned:Size
Great price Great function
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient espresso machine that fits perfectly with limited kitchen counter space.
I would recommend this to a friend - Pros mentioned:Espresso quality
Greate item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because it takes not too much place on my kitchen and prepares a deliciouse espresso
I would recommend this to a friend Love Coffee
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter for Christmas...she loves it...its really nice...it makes an incredible latte an so many more coffee drinks...shes very pleased with it...
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers and are glad to know that you are enjoying it!
- Pros mentioned:Espresso quality
De'Longhi greatness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift and they told me it is an amazing espresso machine.
I would recommend this to a friend - Pros mentioned:Ease of use
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. Easy to use and works great. Exactly what I needed!
I would recommend this to a friend - Pros mentioned:Ease of use
DeLonghi expresso machine
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient to make and americano at home. I enjoy using this.
I would recommend this to a friend - Pros mentioned:Espresso quality
Would purchase again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entry level espresso machine. Bought two of these during Black Friday sale
I would recommend this to a friend - Pros mentioned:Ease of use
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm hapoy with this purchase. No issues after using it for a month.
I would recommend this to a friend Awesome Espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly, love the fit and finish of the products hands down best bang for your buck.
I would recommend this to a friendDisappointed in the overall experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first order came missing the protective bags for items inside, and missing two items, descaling solution and water hardness stickers, i returned it and ordered another one, which was expected to picked up o 4th Dec, then delayed to 7th then finally 11th. Worst best buy experience when it came to customer service, and delonghi experience for whats inside the box...
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Incredible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is amazing coffe maker I love this machine is perfect
I would recommend this to a friendQuality just isn't there...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a De'Longhi EC600 that worked fantastic and lasted many many years. When it came time to replace it, we thought we'd upgrade to the EC885. Unfortunately, we found this version to be far noisier and it didn't make as good tasting espresso. Same beans we've always used, but the coffee was flatter and more bitter. We tried a number of different methods, and the quality didn't improve. I would pay more for this machine if it was better made and worked well.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a quality machine. It’s difficult to turn the portafilter, I went higher end delonghi the prestigo and it’s much better
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Great Brand but this one doesn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a problem because I get home watching 2 videos in YouTube to take some information to how use it. And it was looking like something simple but when I tried to make me an Espresso and the coffee maker didn’t work. So I took it back to Best Buy Store. And I ordered another coffee maker same brand different style which I haven’t gotten yet. I’m waiting for the store to let me know when they have it so I can go and pick it up. Those things happen sometimes.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello RosarioB,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
N
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a few days ago but didn’t work I have to return back
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.