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Customer Ratings & Reviews

Your price for this item is $1,999.95

Customer reviews

Rating 4.4 out of 5 stars with 48 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers praise the Eletta Explore Fully Automatic Espresso Machine for its ability to consistently produce delicious coffee and its user-friendly design, including easy disposal of coffee pucks. The sleek design has also garnered positive attention. Overall, customers express satisfaction with the machine's reliable performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48 reviews
  • Rated 5 out of 5 stars

    Excellent Eletta Explore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd super automatic espresso machine. Started with a Krups unit years ago and wore it out. Our last machine was the Phillips 4300. Worked well for about 4 years then the quality of the coffee went downhill due to something mechanical failing in the unit. Decided on the Eletta Explore and so far absolutely love it. My wife uses mainly to brew coffee and after a little bit of tweaking, she’s dialed in her coffee. I use it for both coffee and to make milk based drinks. Coffee is extremely hot every time (Phillips was not) The milk based drinks are easy to make, basically one touch which the my Phillips model didn’t offer. It’s also super easy to clean after each milk based drink. Just turn the knob on the milk carafe and it’s clean. There is a wide variety of drinks to choose from. The milk based drinks could be hotter but this I know from reading other reviews. Not terrible but I usually blast in the microwave for 15-20 seconds. Very quiet in comparison to prior units as well. Screen is bright and responsive. App could use work. Takes forever to connect and is klugy. Overall, would highly recommend. Looked at this unit and the Kitchenaid KF8. Hope it’s durable for the $1500 we paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Fantastic Flat Whites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned the device for a few months now. Fell in love with Flat Whites after visiting New Zealand. Was spending way too much money at Starbucks. This machine makes incredible quality Flat Whites. Truly blown away how easy the drinks are to make and how delicious they are. Highly recommend! Have not yet tried cold drinks. The machine and even the to-go tumbler is also super high quality.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Hank, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, automatic coffee/espresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great automatic coffee/espresso machine. You can connect the machine to your phone and make drinks directly from your app. You will always need to have a cup up under the spout because every time you cut it on and hit automatically clean itself with boiling hot water. All you need to have is a cup underneath the spout and drinks will automatically be performed. The creamer/milk containers have to be installed into the machine daily. It is a push connect and easily installed. Would definitely recommend to a friend too many benefits to name.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Absolutely life changing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes delicious espresso! All the drink options at the touch of a button! Magical!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Peven, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pays for itself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and maintain. I’ve had it for two months and I’ve barely accessed all of the features. We have made well over 150 cups of coffee, espresso and lattes with this machine. I was spending $125 a week at starbucks. In yhe last two months, i’ve been to starbucks once… oh, and get best buy total - worth it.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Erik, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    Great super automatic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use , great lattes and cappuccinos, i am in love, I hope I don’t have a stomach problem with how much coffee i am having now kkkkk

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    My own personal barista!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine! It makes a wonderful cup of coffee and a sinful caramel latte macchiato (syrup sold separately)! I also love the cold brew options. I truly feel spoiled with this espresso machine! It’s like my own personal barista at home!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    This thing makes coffee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because i like coffee, after the first use, i can confim, this device makes coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Solid Potential, But Loud Grinding Issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great results with De’Longhi machines — my Dinamica was a rock star for years — so I had high expectations for the Eletta Explore. Right out of the box, I was impressed by the sleek design and the massive selection of pre-programmed drinks. The hot and cold options are awesome, especially the cold brew feature — it’s perfect for quick, refreshing coffee on warmer days. Unfortunately, I’ve run into an issue. My machine makes a very loud noise when grinding and extracting coffee. It’s not the usual sound you’d expect — it’s jarring and clearly not normal. Once the cycle ends, the noise stops, but it’s enough to make me question if something’s wrong internally. And since this unit is less than a week old, that’s pretty disappointing. I was able to make a video and you can plainly hear the strange internal noise the unit is making. I’m planning to exchange it, but it’s made me second-guess whether I should stick with De’Longhi or go with a Jura instead. I picked this model based on my excellent experience with the Dinamica, so I’m hoping I just got a defective unit. If it wasn’t for the grinding issue, this would be a 5-star machine — no doubt

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for sharing your experience, and we’re sorry to hear about the issue with your Eletta Explore. The noise you’re describing doesn’t sound normal, and we understand how disappointing this must be, especially after your great experience with the Dinamica. It’s possible your unit has a defect, and we’d love to help resolve this for you. Please contact our customer support team at 1-800-322-3848, Monday through Friday, between 9 a.m. and 8 p.m. We’re here to assist with the exchange process or any troubleshooting you may need. We’re confident this can be sorted out, and we appreciate your patience. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Massimo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make great espresso, cappuccinos, and macchiato’s machine overall performance is very very good. I’ve purchased many different type of machines in the few in the past and I find this one to be one of the better ones and at the price point it’s worth buying.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Massimo, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    Best automatic machine in the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been two weeks since my purchase and I love it!!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The De'Longhi coffee machine has been a true discovery for me, as I absolutely love coffee. It combines a stylish design with excellent functionality, making the coffee-making process a real pleasure. First of all, I am impressed by the quality of the coffee this machine brews. Each cup comes out rich, aromatic, and with the perfect froth. Thanks to the various settings, I can easily adjust the strength and temperature of the drink, allowing me to experiment with different coffee varieties. The machine is also very easy to use. The intuitive menu and automatic programs allow me to quickly prepare my favorite coffee, even in the morning when I'm in a hurry. Additionally, the cleaning system makes maintenance simple and safe. I cannot overlook the aesthetic appeal of the De'Longhi, which fits beautifully into my kitchen decor. It is not just a functional appliance but also a stylish decorative element. Overall, I am so satisfied with my De'Longhi coffee machine that I recommend it to anyone who, like me, loves coffee. It has become an essential part of my morning ritual!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it, love it! Easy to use, milk canister self cleaning, and the best is that coffee is tasty and really hot!! From the slick design to having the option of adjusting each drink to desired strength, along with other options, it is a super functional coffeemaker!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with my Delonghi automatic coffee machine. It works perfectly and makes delicious coffee every time. It’s easy to use, easy to clean, and has a sleek design. So far, I haven’t had any issues with it. I highly recommend it to anyone who loves good coffee at home!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Mahdieh, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Well mates, if you don’t mind regular upkeep…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be your machine!!! It was a serious issue finding the “exact” machine thst was perfect for my specific style & demanding taste! After many machines of assorted brands (all very high end), I finally decided to choose this one for my increasingly demanding taste. Happily, THIS MODEL met the challenge perfectly! I’ve enjoyed this brand and model with exceptional happiness… it trujy is the coffee machine for a burgining barista. It allows me the exceptional joy to prepare most “any” beverage I can imagine to absolute perfection. From expressive coffee concoctions to tea’s, coco even cold beverages as well. If you don’t mind maintaining this machine, there isn’t a beverage it cannot prepare perfectly! Not only does it help you, it even walks you through system maintenance perfectly!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your Eletta Explore Fully Automatic Espresso Machine with such a detailed and exceptional rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best automated espresso machine I have owned. It doesn't take up much more room than the Keurig 2.0 plus machine. and the fresh grinding of the beans is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee taste very good. Easy to manipulate. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome barista level coffee day in & day out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is simply awsome, I have tried many diffrent type of beans plane & flavored hazelnut being my usual goto and I must say the machine has never let me down. I host a lot and all my friends just love the coffee that I serve. Be it the cappuccino, latte or the Americano. I must say this was recommended to me by a friend who works at best buy and i cannot thank him enough!! If you are looking for the best in best, just go for this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Choice For Us

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent months debating between Eletta Explore and a Jura. Finally ordered the Eletta when it went on sale. Have had it a couple of weeks and absolutely love the Eletta Explore. Makes a perfect flat white to start my morning then a latte or cappuccino for the afternoon. Husband says it makes a great cup of coffee or americano also. I have not tried all of the features yet but the care and cleaning of the Eletta is pretty simple. The self cleaning milk/steam dispenser works great. Every couple of days I take the whole milk dispenser apart and fully clean it but that is pretty easy also and does not take a lot of effort. The addition of the travel mug option allows for brewing a much larger drink which is great for when I am walking out the door early in the day. Overall so far I am confident I made the right choice when I bought this.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! We have been using K-cups for years for simplicity. But, now I wanted to try something different. The flavor of coffee now is unbelievable. Rich, fresh with deep flavor. The smell of the fresh beans and the built in grinder is amazing. We love the milk attachment and the ease of self cleaning. This machine is easy to use and is just as fast as a K-cup machine.

    I would recommend this to a friend