Customer Ratings & Reviews
- Model:
- EC9255M
- SKU:
- 12372358
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Impossible to repair! To be tossed after 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this machine for 3 years. Many issues and recently the grinder stopped working and right after the all machine was dead ! I contacted the DELONGHI assistance for our area and they said that they repair ALL Delonghi machines BUT NOT THIS ONE. SO I will have to toss it... I spent almost 900$ 3 years ago and it is a real shame.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
