Customer Ratings & Reviews
- Model:
- EXAM44055W
- SKU:
- 6626517
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Superb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing to dislike! Expensive, but you wont be buying $8 cups of coffee so cost neutral!
I would recommend this to a friend Swing and a miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the dynamics plus, this machine felt cheaper. More plastic and less capacity in water. The reason for the "upgrade” was my wife is decaffe and I’m a regular bean Guy. The ease of changing beans was a great idea. Big problem came when she used a flavored bean. That flavor carried over to the next few cups even after running a rinse cycle. Even if I could get past that, every cup you make leaves beans in the grinder so when you make the switch you either have to waste beans or make another drink. Great concept but very poor experience. After returning I had to spend 3x on a Jura with dual grinders.
No, I would not recommend this to a friendThe amazing smell and taste of fresh ground coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for! Easy to use and the drinkw taste amazing. K-cup killer!
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, easy to maintain and operate and good results
I would recommend this to a friendBest coffe machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase ive made. I recommended it. Easy to handle Easy to use and to easy to assemble
I would recommend this to a friendRivelia review...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why but I get a error message stating the bottom tray is full when it is not. Also that the pod container is full and needs to be emptied when it is not full too. This interupts the brewing procees from the coffee to the frothing...Very frustrating! You have to stay there while each cup is being brewed and move the drip tray a little to have it complete...Probably going to bring back and get a whole different brand of machine...
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Dear Brett,
We’re truly sorry to hear that your De’Longhi Rivelia Automatic Espresso Machine is giving you multiple issues. We understand how frustrating this must be, especially after investing in a premium product designed to deliver convenience and quality.
Please know that this is not the experience we want for our customers. We’d like the opportunity to make things right. If you haven’t already, we recommend contacting our customer support team at [email protected] so we can assist you with troubleshooting or initiate a warranty claim if necessary.
Your feedback is very important to us, and we appreciate you bringing this to our attention. We’re committed to ensuring you have a positive experience with De’Longhi products and will do everything we can to resolve this promptly.
Milk frother not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas gift from my wife. Used it for 2 weeks, and the milk frother did not start drawing milk from the removable tank, and it flooded my countertop. I don't know where the leaks were coming from. Mind you, I don't use it everyday since I still have my old Keurig. It is a good product when it is working. After all the troubleshooting and deep cleaning, still had the same problem. I am sending it back.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for your feedback, ! We're sorry that you had a negative experience. Unfortunately, we were unable to locate your interaction. please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support.- so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We consider every concern when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Easy to use espresso machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine runs you through everything you need to do to set it up and maintain it. It makes excellent espresso and is great for anyone who needs their coffee quick.
I would recommend this to a friendDon’t buy at bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but price fluctuates a lot and best buy has Terrible customer service when it comes to price matching
I would recommend this to a friendAs good as a JURA IMO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing expresso machine, and cheaper than the Eletta Explore. Makes amazing foam (best i've seen ever) and it taste sweet! Also have A JURA and this is just as good..
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are.
