Customer Ratings & Reviews

Right out of the box the De'Longhi looks impressive, it comes in either matte black or stainless and I got the stainless to go with the rest of my kitchen. In front of the TrueBlue the control panel looks great and it has soft touch buttons and the instructions are easy to follow. It also comes with the measuring cup, manual and fresh coffee beans. I really like the approach from De'Longhi on this machine, it only uses the fresh coffee beans and it does not create plastic waste, it does not even need filters that end up in the garbage. The TrueBrew can brew six different sizes 3oz, 8oz, 12oz, 16oz, 20oz and 24oz. And it also has different Styles and they are: light, gold, bold, expresso style and over ice so we can vary every day. When it starts to work the room is filled with the fresh coffee aroma and it is an excellent way to start the day. And I can set it to Auto-On and set it to turn on at a certain time the next morning, so I know my coffee is done at that time I want. I also like how the machine has 3 temperature settings from low, medium and high. I like the Auto Clean function since it takes the wasted coffee and places it on a condensed puck so I can dispose of it as compose as plant food. Room for improvement is perhaps the water tank; I wish it was a bit bigger. I do have a small vacuum that I use to clean the machine so it is easy to do so every week, I like to keep it clean. Overall I really like the coffee, no more waste and the timer.

The DeLonghi True Brew coffee maker is a very nicely built machine. Despite it being mostly made of plastic it does in fact look and feel fancy. It is very simple to use but you have to complete an initial setup in which I recommend reading the manual unless you want to figure it out on your own. This machine works with coffee beans and pre-ground coffee. A sample bag of coffee beans was provided in the box and let me tell you, it was good!. You can brew from 3oz all the way to 24oz. It will fit from the small espresso cup to your 24oz thermal mug. The front panel works with touch control buttons, and they are very responsive and it also displays the time. You can choose how strong you want your coffee from light, gold, bold and the special selection over ice and pre-ground. I prefer strong, so I choose bold. I did try the light option and I could definitely tell the difference. On the side it has a large water reservoir and on the top it has the coffee dispenser. I really like the thinking they put into this machine. When brewing small cups like espresso, there’s a pullout cup holder mid way above the cup tray. That will avoid drop spills when the coffee is being poured, a very neat idea. Cleaning it is very simple. Just pull out the front panel and clean the two storage inside. One will have the used grinded coffee and the other dirty water. That water dispenser will fill up quickly depending how often you use the equipment. If you encounter a flashing red symbol and your machine won't brew it means you need to empty that water container. Another feature most will like is the ability to autostart. Wake up in the morning and your coffee will be ready for you. This coffee maker sounds like a dream machine but it is not perfect. Something you will notice once you turn it on and when starting to brew some coffee is that it will make noise. Of course this machine grinds coffee beans so it’s understandable that some type of noise will be expected but it is loud. Also there is not an option for hot water only. Overall this coffee brewer performs extremely well and it is easy to use. With its fancy look it will definitely stand out in your kitchen. The ability to use coffee beans is and pre-ground coffee is a plus. With all the plenty of size options and coffee brewing selection it’s a fit for everyone. In the box you get the coffee maker, sample bag of coffee beans, maintenance solution kit, scoop and manuals.

Like most adults, I'm not so much a coffee drinker as I am a coffee hound. I need my morning caffeine rush to guide me into the day. I make my 6 cups, drink my coffee, and start my day. However, it wasn't until I made my first cup with the De'Longhi Single Serve Coffee Maker that I realized what I had been missing out on -- that initial joy of getting a good cup of java at a coffee shop and sipping away -- and I was reminded of all of this quickly. This machine grinds up fresh beans which really brings the coffee to life. I have been purchasing regular ground coffee in bulk -- I buy so much that it often times expires, but I didn't care... it did the job. To which I thought, when did drinking coffee become a job? De'Longhi reminded me of why I started to drink coffee. I've never made coffee with freshly ground beans for myself. It's a game-changer. You can even check the quality of your water with the included strip so you are starting at the best point. I don't need to worry about measuring out how much water or coffee I need -- that is all done when I select the size cup that I want to make. And not to be lost in this, while the flavors from fresh are better, I can't make 6 cups at a time anymore. While I thought this coffee maker may be a problem for me given the largest quantity output is 24 oz, it's done with purpose... so your second cup is as good as the first. No more bitter coffee from the maker that continually clicks on/off to keep the coffee warm -- if I want more, I simply brew a fresh new cup -- microbrew means something very different around here. I simply don't waste bad inedible coffee anymore. I have been known to put the leftover coffee in the fridge, but now I look forward to my fresh daily cup (or two). There is a nice option to brew up to 24 oz directly into my 30 oz thermos, so I can grab and go. There are some minor downsides -- it's loud -- but honestly, it has a grinder, so that's a small price for the improved quality. And if you have family over, it takes a bit longer than just making a pot, but again -- small price for the improved process of getting a microbrew. So in short, this coffee maker not only makes one of the best cups of coffee that I've had, but it is BEAUTIFUL on the countertop. It looks as classy as I feel when I drink my coffee.

This machine is top of the line fully automatic brew, great balanced result, it does take a few minutes to set up, program and figure out but so worth the wait, the result is a perfectly brewed cup of coffee regardless of the size or boldness level desired which you can pick before brewing. A couple of things that are not a big issue but you might want to be aware of is this machine will only brew individual cups up to 24 oz but will not brew a whole coffee pot, although it has the option to use pre ground coffee, the result with freshly ground beans is so much better and also the second point is that when you want to brew pre ground coffee over ice it only does up to 16 oz, but have to say I absolutely enjoy this new machine. I also like that it has a large water reservoir, so you don't have to fill up water all the time, it lasts me for a long time. Apart from that, I love that most of its panel is digital. It automatically grounds the coffee and brews it at the exact dose you want it to. You can choose light, gold, bold, espresso and iced coffee. I also love the auto on coffee, I have my coffee ready and waiting for me each morning, hands down, best coffee maker I've had!

I have not experienced any of the issues I see in the reviews. This machine has done nothing but produce a rich, bold and smooth cup of coffee every single time. The only minor hiccup I encountered was during the initial power on in trying to set up the clock and auto function, for some reason the buttons didnt respond. I had to power down the machine several times before I was able to set up the time and program the auto function. I'm only a few weeks in but so far so good. Coffee has been nothing but fresh and delicious!

We were looking for something to replace our k-cup machine that died and stumbled upon this new option which provides the convenience of a k-cup machine without the waste and cost of k-cups. This grinds and brews single servings up to 24 oz in the same time or less than our Keurig did. The over ice option works surprisingly well too and even though you select the size of the cup, it knows that you have ice in your cup and doesn't fill it up all the way. Overall this is much better tasting coffee, cheaper in the long run, and better for the environment. It's pretty straightforward to use too. The taste is great and we love that we don't have to do any elaborate cleaning. It puts the grounds into a reservoir that has a pretty decent capacity and it self-rinses and puts the rinse water in a separate reservoir. Even cleaning out the part inside only needs to be done once per month and it's very easy. We didn't love the ground coffee funnel process...that ended up being a little messier and didn't taste as good. Making iced coffee from grounds was confusing. It is a bit tall, but still fits under our cabinets. It only needs to be opened from the top when you need to put more beans in. Overall we love it and think it's a great alternative to k-cups.

I am in love with the Bean Extract Technology. Morphing beans into fresh coffee in an instant! You cannot get any fresher than that. I tested this out with the espresso beans they included (which was an EXCELLENT touch on their part). The package comes with the machine, guide, sample pack (mentioned above), measuring spoon, etc. The step-up was easy and honestly I could not wait to grind my first batch. For cup size, you have 3oz to 24oz to choose from as well as strength (light, gold, ice, bold). You can also use preground coffee as well, so there is not worries if you do not want to utilize the Bean Extract Technology. You will just utilize the measuring cup that De’Longhi provides with this machine. There is an option for espresso shots if you so desire ( I am not a huge fan of espresso shots, but to each their own). Overall, this machine is definitely a must have for coffee fanatics who like the idea of grinding their own beans for fresh coffee. BUT, it can also be used by those that want to switch to pre-ground coffee if they are in a rush. Features like auto-on, espresso, and the Bean Extraction Technology make this a tier above the rest of the machines out there. I found it easy to use, setup was quick, and coffee tasted great!

Negatives first-loud, slow, small containers for used grounds and bypass liquid, so lots of emptying. Built in grinder leaks a bit into interior. Positives-brews a delicious cup of coffee, has three strength options and many size options, from 3 oz to carafe, which is fantastic!

My wife and I love the coffee this machine produces, and we like that we can set the temperature and brew strength. The only reason I cannot give it 5 stars is that I’ve gotten 2 replacements because an internal component stops working after 30 days. Fingers crossed that the third time’s the charm and this machine lasts a long time.

Extracts an excellent cup of coffee, especially with gold brew. A few quirks since you need to empty discharge chambers for grounds and water about every 4 brew cycles. The hole for adding your own ground coffee is in the back of grinder and very small so I suggest you purchase a funnel scoop. I wish you could adjust water temperature also. Pricey.

Looking for a good coffee machine has become so difficult lately because of all the nuanced choices available. I'm an espresso guy mostly, but I like a good American style brew as well. I will typically only do one cup at a time, so my go-to brewer is a French press because I can vary the dosage. Single serve plastic k-cups with questionable fillings were never a thing for me. I've had automatic espresso machines for years; so when De'Longhi offered this one cup brew system, a name I recognized and a solution I approved of, I thought it worthy of trying out. De'Longhi has been making espresso machines for a long time in the consumer market, so I was aware of their products and capabilities which made my decision easier. As any of their machines, the TrueBrew starts as an espresso machine then adds some tweaks to allow it to brew like a drip brewer would. The built-in grinder has no fineness adjustment which I found to be a little odd. My guess would be the machine has preset fineness measurements based on the selection chosen. Also, based on cup size, the amount of coffee ground varies by 1-3 grams which can also be adjusted with the "light, gold, bold" settings. Another impressive, automated feature I've found was the crema dial (fluid flow) found on most of their machines is programmed into the drink selection menu. For example, an espresso would restrict water flow to the max, increasing pressure allowing for a richer extraction. Whereas, a 12oz coffee would have the restrictor at about half way, and a 24oz would be fully open. The extra tall spout can accommodate anything from a large tumbler to an espresso cup (thanks to the drop down tray). The 64oz water tank is a good size for at least 2 of even the largest selection and positioning it on the side makes the level easily viewable for refilling as necessary. The bean hopper can easily hold 12oz of your favorite coffee. There's also a bypass chute located just behind and incorporated in the bean hopper for when you want to try some pre-ground coffee. A few minor dislikes that I'm happy to contend with: the aforementioned bypass chute has a rather small opening and has a tendency to cause grounds to spill from the sides from the included scoop so just be careful pouring. Also, the hopper lid is devoid of any grab handle making it somewhat difficult to lift off and the surrounding gasket makes it difficult to put back in place. Cleanup is easy because it has the same interior as all automatic espresso machines, with a separate bin for used grounds, water and drip tray; they slide out from the front quite easily. When removing the brew unit for cleaning, make sure the machine is off, as it goes through a rinse cycle and returns the brew group to starting position. I love this machine! it is the ideal substitute for all those single serve cup and capsule machines and, it's creates no landfill waste.

This is amazing!! Talk about a Greta cup of coffee time and time against. You can always count on Best Buy to sell quality products. Will continue to shop there for the quality and service provided.

The best tasting coffee I've ever had, however, the machine is flawed. It's supposed to store all the used coffee grains and water in compartments in the machine, and you're supposed to easily clean it after about 7 or so cups. What happens is, the grains and water go everywhere in the unit, and when you pull it apart to clean it, it makes a giant mess on the counter. Hoping they will fix this issue on their next model!

I like makes a great cup of coffee. Down side. Is. The water storage needs to hold more and the cleaning cups need to be larger. Other than that I like it.

As the father of two little ones, coffee truly is the key to a happy life, especially on the days the kiddos are looking for chaos. I have always had a ritual with my coffee ever since I was young. It It keeps me sane and is one of my favorite parts of my day. With this machine, all I need to do is pour in the beans and push a few buttons, and I am well on my way. Incredibly easy. What does that mean? MORE COFFEE FOR ME! I can have an espresso shot! A cappuccino! Maybe an Americano! Whatever I want, I can have and very quickly too. I highly recommend this coffee machine, especially if you consider this magical brew to be as integral a part of your life as I do.

Makes an amazing single cup of coffee. It produces a cup in taste somewhere between a high end drip coffee maker and an espresso you would buy at a shop. It's a pricey appliance, but if you're considering this you are a connoisseur of coffee. If you are not, then there will not be as good a value. Make sure you use high quality beans.

I purchased this based on the advice of an expert. I haven’t needed to use their customer service yet but they are supposed to be amazing. Overall I am pretty satisfied. My only complaints are more nit-picky. It seems to splatter if the rim of the mug/cup isn’t close to the top. The grounds aren’t as compact as I would have hoped. The unit is rather noisy. It’s more of a bother than I’d considered since I have to make the noise early in the morning when others are still sleeping. The compartments that needs to be removed and emptied almost daily. That part isn’t that bad. It’s when the grounds and some of the waste water doesn’t stay in the trays. It makes a mess when removing. To me it’s still worth it due to the convenience of no more filters and an all in one unit.

Coffee is good, but every time you need to open the machine to empty there’s coffee water and grinds that leak out. They also charge 100$ more for stainless steel but the entire machine aside for 2 little strips in front is plastic. Makes a good cup of coffee but for the price a bit disappointed by the look and constant clean up.

Rating based on Value for Money When working, the machine makes excellent drip coffee. Super convenient grinding just the right amount of beans to the perfect granulation with the right amount of extraction. I love it. I would prefer an even bigger water reservoir and bigger receptacle so that I'm not having to refill water and empty the thing so often. I don't care if the machine has to be bigger to accommodate that. I've had mine about 10 months and already the heating element has gone bad. It does not make hot coffee anymore. For $500 before tax & shipping, the useful life was only 10 months. I expected much better. Took some doing getting in touch with the manufacturer to get assistance. We did a live video call where I demo'd the issue. Inside of a week, they've sent packing materials so that I can send the thing back for them to fix. No idea how long this is going to take. Unacceptable IMO. I don't mind sending it back, but send me a working replacement, they can keep the faulty one they sent me.

This is the best coffee maker we have ever owned! It makes freshly ground delicious coffee. The only issue I have is the cleanup which can be inconssitent. The design needs some slight tweaks as water and coffee grounds sometimes miss the internal waste bins. There is one for the coffee pucks and one for water. This requires wiping the bottom of the inside every few made coffees. Not too big of the deal as it brews excellent coffee.