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Customer reviews

Rating 3.5 out of 5 stars with 22 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers frequently mention that the 6-Cell Lithium-Ion Battery works great and is reasonably priced. However, there are concerns about the battery life and some customers received the wrong battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Could you check the correct one that i need?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attendence service is very good, just i pass de model and No. serial and best buy´s guys tell me there is the good one, and i received one something different (attached is the picture and remark the difference

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this battery works but the life isn’t 2 hours it’s more like 1 and 40 mins or so. Fits well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Didn't last even for 2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good only for a month and within 4 months, my laptop turned into a desktop. At least the original battery lasted for 15 minutes before I threw it away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me two tries to get the correct battery for my laptop, based on the photos online. Best Buy was good about letting me exchange

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to order one took a little bit to get here but works ok battery life is so so

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    A good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery fit and is performing as well as the original battery in my HP Envy was before it failed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This One Worked (returned the 1st one purchased)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Battery was a game changer for me to get my Notebook going again. When I took my Notebook in to Best Buy to find out why it was not working - the technical support person checked it out and told me the Motherboard was burned out.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked with an expert on line and he told me he had the perfect battery to fit my laptop, well it turned out it wasn't even close to the one I needed. I gave him all the info he needed and I ended up returning it. Then I returned it, talked to the geek squad, gave him my old battery and told me what I needed and to go on Amazon, needless to say he was wrong also. Had to return the one from Amazon also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased that the delivery was swift and the product is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended up time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement battery provides power for an extended amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery does everything I needed it to do. Fit perfectly and fixed all of the issues I was having with my laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wrong battery ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate picked this out, but it's not an internal battery so it didn't work. Have no idea how this should have worked

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not any good. Didn't' take a charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this battery and it didn't keep a charge and had a hard time returning it. Several trips to store to do it and they said I had to return it some other way.........

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice battery for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is a good non hp replacement for ho laptops. Runs for good 2 hours.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WRONG BATTERY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate you as a NEGATIVE star or Zero I would. It was the WRONG battery. And the Geek Squad told me Best Buy should have NEVER offered to replace the battery because you DO NOT have the correct REPLACEMENT battery for a computer as old as mine. It was a waste of my time and money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BATTERY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BATTERY IS FINE. IT'S THE SERVICE OF THE STAFF THAT I AM NOT HAPPY WITH!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems adequate for my purposes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for this product. Can’t determine how well it works until it has been used for a significant period of time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by bestbuy chat that this battery would work as a replacement for my HP Laptop. That was wrong and I had to return it which went quick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Replacement Laptop Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery at a great price..battery works great. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had online assistance! Haven’t put on my laptop but great!

    I would recommend this to a friend
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