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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 202 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are pleased with the sound quality and ease of use of the 1225W 7.2-Ch. 4K Ultra HD and 3D Pass-Through A/V Home Theater Receiver. Many also appreciate the receiver's Bluetooth connectivity, setup simplicity, and powerful performance. Positive feedback also highlights the receiver's features, compatibility, and network capabilities. The price point is frequently cited as reasonable for the quality offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 202 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Quality, Misleading Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this receiver at the recommendation of a colleague. The setup process was a little dated, but overall easy to configure and control. The sound quality was nice. However, it should be known that this unit does NOT allow Bluetooth or AirPlay streaming on the 2nd room. This ultimately was a deal breaker for me and I returned the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit and easy to use. The geek squad did a great job installing our unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy installation. Eliminates dozens of wires going to the T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver worked as advertised, was easy to operate and very functional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hd receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denon really made it easy to set up. On screen directions were precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this receiver with our surround sound speakers, optoma projector, and Sony DVD player that will also stream Netflix and other apps. Everything works well. My only issue is that every time I turn it on, it tells me to update it but then it says it can't connect to the internet. I just haven't had time to sit down and figure out how to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Pioneer and the sound kept cutting out returned and bought this. so happy easy to setup and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Sound System Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tuner amplifier does exactly what it should is simple to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    missing a feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for a very expensive model that had quit working and unknown to us had a feature that we were able to connect our Wii to instead of having to connect it directly to the TV. Unfortunately this product was not set up for that and we had to connect the Wii directly into the TV which left me with a cord hanging down my wall while all the others were concealed behind the wall. Had I known I would have opted for a more advanced receiver. other than that we are happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to attach cables to. Easy to control with rhe univeesl remote.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hd surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent recover very good your audio and volumen con trol is high

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on screen setup that tests your speakers. AirPlay is so easy to use from anything your listening to on your phone/iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver. Good features and sound at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver, love the Bluetooth and network capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use the microphone it sounds amazing. Well worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't know if it still is not working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this receiver is great. However, the purchase of this receiver to replace my existing one has been an absolute NIGHTMARE thanks to the Geek Squad. I had the Geek Squad come out to my house 7 years ago and do a complete set up with TVs, sound system thru out the house, etc... So now, we have to replace the receiver due to a storm a few months ago. 1st, the expert that came to the house recommended the wrong receiver for my system. This was not discovered until the installers came in a week later at 5:45pm (was supposed to be at my house between 8-12noon). He was nice enough to order me the correct one and get me in touch with his boss to ensure Best Buy ate the $200 cost difference. That was on Dec 9th. The new receiver was finally received and installed on Dec 20th after ANOTHER delay by Best Buy. The installer spent at least 1-2 hrs trying to program my remote to work properly. After he finally got it working and left, turns out it is NOT working properly. So again, I have to contact the Geek Squad the very next day to have them come back out. The next available apt on a Saturday was not until January 7th. Same was cancelled and now moved to January 14th due to the possible inclement weather. So... more than 1 month later, after way too much aggravation, time and money wasted taking time off and sitting in my house waiting for the Geek Squad, my system still does not work properly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has all the features I was looking for at a good price. Found it on sale 200$ cheaper. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great channel for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues at all. Still learning how to us it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best receiver I've ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver! The sound is absolutely brilliant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver and reasonable price. Would recommend.

    I would recommend this to a friend
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