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Customer reviews

Rating 4.8 out of 5 stars with 25 reviews

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96%
would recommend
to a friend

Customers are saying

Customers frequently mention that the product features impressive audio quality and a robust, well-built design. However, some users have expressed dissatisfaction with the remote control, noting that it lacks a backlight for easier operation in low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Rated 5 out of 5 stars

    Excellent sound and very good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to improve the sound of our home entertainment system, and we are very satisfied. Setting it up takes a bit of time initially, but once adjusted, the sound is very clear and powerful. We also like the range of connections it offers. It feels like a solid, high-quality piece of equipment. So far, it has worked very well for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality
    Cons mentioned:
    Remote control design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Better Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an AVR I setup and used probably 8-10 years ago, and while it still performed quite well, some of the hardware was outdated. This is my first Denon product, but its been on my radar for the past 15 years or so during my on and off research for home theater improvements. The swap between the two was very simple and straightforward. Everything is labeled clearly so connecting cables was a breeze and I was up and running in minutes since it was a direct switch. I plugged in an ethernet cable to make internet access easy, and sure enough during the initial bootup, it asked to install the firmware. Few minutes later, it was done and I went through the initial setup. It even auto-labeled my Device names for me like “Apple TV” and “Panasonic…”. I was actually surprised the setup process was as simple as it was. I thought Denon would be catering to more advanced home theater users, but it was nice to get a simple set of questions and graphics, explaining step by step process for new and experienced users. I did the sound calibration a few times, and had to change my speaker wiring around. The layout didn’t seem to accommodate my 5.1.2 setup initially, as I saw no atmos plugs in the back or speaker setup options in the settings. I had to go through and change the speaker setup for Rear Surround to Side Surround, and change the height option, re-run the speaker sound calibration, and it seems to work well now. I do wish there were more Dolby-related instructions during setup, but I got there and I’m happy. The remote does feel a little cheap, very light plastic. Not something I expected from a premium AVR company, but I guess if you drop it the damage would be minimal. Also no backlit buttons, so difficult to see in dim light. The Heos app provides a broad centralized view your AVR and settings. Beyond the AVR settings, it lets you choose radio stations, add music streaming services, and setup playlists. I connected a USB that had some mp3 and FLAC files on it, which played them with no issues. The Heos app remembered the songs and lets me create the playlists which could be played straight from my phone, I like this feature. Denon also has an app that acts as a remote, which I think is pretty common these days, and helps solve the no backlit buttons on the physical remote. The actual remote features quick Sound Mode options at the bottom, so you can easily switch from Movie to Music to Games and the modes do sound quite accommodating for the chosen sound source. This upgrade was mainly to bring us up to date and future proof our setup so we can have peace of mind for a few years, but more than that we have noticed an improved quality in sound. My wife and I both have watched some sound-intense movies and listened to music, and we both agree that it just seems to sound better than before, which we weren’t really expecting, so that is a nice bonus. We still have more to discover with this AVR but wanted to share our experience so far. This model maxes out our speaker ports with the 5.1.2 setup, so if you want to do an expanded Dolby setup you’ll need to bump it up to a 7.1 Denon model. Overall I’m happy with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality
    Cons mentioned:
    Remote control design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sound Experience you cannot get from a Soundbar

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottomline: Whether you are building a home theatre or just want to listen to pure stereo music this Denon receiver has it all. Over the years I have owned nearly every brand of AV receiver and when it comes to Audio Quality none match Denon. Setup is fairly straightforward using the instructions on your TV and the Audyssey room correction configures the receiver to give you the best listening quality. This is very noticeable when you play a Dolby Atmos movie because the receiver provides a very immersive experience. Denon gives you the choice of listening equalizers as well as options to listen in DTS:X and Dolby Digital. Personally I jump between them because some media – music and movies – sound better in one format vs the other. This Denon does it all and it provides a listening experience you will never get from a soundbar. Pros: - Supports Dolby Atmos and DTS:X - Audyssey Room Correction Setup - Supports 4k and 8k - 6 HDMI inputs and 2 HDMI outputs - Bluetooth and Wireless streaming - Numerous equalizer options for movies and music - Plenty of Power for most rooms - HEOS wireless support Cons: - Remote is not backlit My Setup: I have Definitive Technologies BP9000 series speakers for my front, rear and center speakers, I have a SVS subwoofer that can rock the house. Note that this receiver will work with just about any speaker combination and make them sound better. Plus Denon gives you lots of control over the receiver’s output so that you can customize your listening experience to match your listening taste. For music I have a large selection of LPs and CDs as well as streaming music from Apple music and Amazon music. Amazon music supports songs recorded in Dolby Atmos and the Denon does a great job of making the music immersive. Connecting the hdmi, speakers and subwoofer are simple because everything is prelabeled on the back of the receiver. To run the Audessey room correction app you need to plug in the included microphone. Denon includes a cardboard microphone stand but I used a camera tripod instead because its much easier. You have to create a HEOS account if you plan on streaming directly from the receiver vs using your phone app or media player.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Home Theater AV Receiver

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Denon AVR S980H 7.2 Channel AV Receiver is a midrange AV receiver from Denon that offers many of the same features and audio quality from their higher end models. The box contains the following items: The Denon AVR S980H AV receiver itself 2x External Bluetooth/Wi-Fi antennas RC-1263 Remote Control with 2x AAA batteries Power Cord FM Indoor antenna and AM loop antenna Sound Calibration Microphone Quick Start Guide and other pamphlets Main Features and Specs Supports 7.2 channels 6x HDMI Inputs with 3 of them supporting 8K/HDCP 2.3 2 HDMI outputs with one supporting ARC/eARC Supports HDR 10+ and Dolby Vision Supports Dolby Atmos and DTS X Supports Variable Refresh Rate (VRR), Quick Frame Transport (QFT) and Auto Low Latency Mode (ALLM) for gamers Supports High Resolution Audio Supports multi-source, multi-zone Supports HEOS Supports Bluetooth streaming and Apple AirPlay2 1x Phono (MM) Input 2x Optical Inputs 1x Coaxial Input 2x Subwoofer Outputs Network support with 1x Ethernet and Wi-Fi AM/FM Tuner There are too many features to have a complete list but needless to say, the Denon AVR S980H supports every feature I think is important. For testing, I am using the following speakers that I have accumulated over the years for a 5.1.2 home theater setup: Sony SS-CS5 Bookshelf for the Left/Right Front speakers Sony SS-CN550H Center Speaker Sony SSCSE Dolby Atmos for the front up-firing Dolby Atmos Enabled speakers KLH TW-08 Satellite Speaker for the surround speakers. Insignia NS-RSW211 Subwoofer Setup The physical setup was very easy. I felt the physical layout of the speaker terminals and HDMI ports provided ample spacing and was not crowded so swapping the Denon into my current home theater setup and reconnecting all my speakers and devices was very easy. The software setup was slightly time consuming. When I started setting things up, it asked for my Wi-Fi password so it could connect to the internet. Shortly after, it told me that I should download the HEOS app and get a HEOS account if I didn’t already have one. Once I downloaded the HEOS app and registered for an account, it detected my Denon AV receiver and asked if I wanted to upgrade the HEOS firmware to the newest version. After updating the HEOS software on the Denon receiver, I had to reenter my Wi-Fi password (which is somewhat long and annoying to type in) to set up my Wi-Fi network all over again. The physical remote is large, and I felt the buttons are arranged in an intuitive layout which made using it a pleasant experience. However, it is not backlit which can make finding the correct buttons in a darkened room difficult. There is also a Denon AVR Remote app available. There is some overlap between the HEOS and Denon AVR Remote app, but it seems the Denon AVR Remote app is mostly to be used as a alternate/backup for the physical remote while the HEOS app mainly provides support for streaming audio services. After everything was updated, I had to go through the Audyssey room calibration which required me to plug in a microphone and place it at 6 different listening positions while beeping sounds played through each speaker. This allows the Denon AV receiver to calibrate the sound to your room’s acoustic layout. I cannot comment on whether the room calibration made a big difference in sound quality as I did not test the sound quality without the calibration. I only experienced the sound quality after calibration which I felt was excellent. Sound Quality I feel the Denon AVR S980H has a very clean, neutral, balanced and refined sound. The only tweaks I have applied to the sound was to enhance the dialog since dialog clarity is extremely important to me. This was done setting Denon’s Dialog Clarity mode to its highest level. I liked that the Denon AVR S980H has a special mode for dialog clarity instead of just allowing me to increase the level of the center channel (which you can still do). For testing music, I mainly used Amazon Music, and I thought the Denon performed splendidly. For music, the Denon AVR S980H has a very natural, refined and balanced sound that is very pleasing to me. The Denon also provides a nice display of the artist/album on the screen when playing a song. Overall, I loved the onscreen GUI that the Denon provides. It’s very intuitive, visually pleasing and allows you to tweak any setting to customize the sound. One feature that I love is the ability to rename the inputs to something more meaningful. In my case, I renamed the AUX 1 input to Nvidia Shield, the AUX 2 input to Fire TV, and the Media Streamer to Apple TV. If you press the info button on the remote, the GUI displays information on the audio format being used along with a display showing the input channels being received and the output channels being sent to the physical speakers. I really appreciated this as it helped me understand better what was happening. For video streaming, I used an Apple TV, Fire Stick 4K, and Nvidia Shield to test picture and sound quality. All devices displayed a beautiful picture and sounded great on this receiver although the Fire Stick 4K seemed to sound slightly more subdued compared to the Apple TV and Nvidia Shield. I haven’t had the time to investigate this difference. To test Dolby Atmos, I played Ballerina on my 4K Blu-ray player. The sound was spectacular and immersive with bullets zipping all around and you could feel the theater-like thump of explosions. Overall, the sound produced was clean and precise with good separation, a wide soundstage, and great dialog clarity. Summary Overall, I think the Denon AVR S980H is a great AV receiver that supports almost every feature and format one could ask for, provides excellent sound and picture quality, and has been rock solid during the time I have spent with it. I didn’t encounter a single problem with compatibility with any of my devices. I think the Denon AVR S980H has a very intuitive, visually pleasing and powerful GUI that allows the user to access any setting in order to customize their experience. I’ve been super happy with the Denon, and I can recommend the Denon AVR S980H to anyone looking for a new home theater AV receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Movie theater at home!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get into the home theater game with the Denon -AVR-5980H72 ChannelAVReceiver at a sub$1000 price point and have confidence with the Denon brand. The Denon - AVR-S980H 7.2 Channel AV Receiver comes with a remote, batteries, Wi-F1 antennas, AM/FM antenna and a sound calibration microphone. The Denon - AVR-5980H7.2 supports up to 7.2 channels and has two subwoofer outputs, 90 watts x 7 channels @ 8 ohms, has 6 HDMI 2.1 Inputs, and also has HEOS. This unit supports a lot of your modern AV features, too many to list. Build quality is great and it looks good with my home theater setup- Setup for the Denon - AVR-5980H7.2 Channel AV Receiver is easy and straight forward. Using the on screen menu and the included setup microphone you can adjust all your initial settings to get you ready for movie night! My current setup is 7.1 including Klipsch speakers in addition to height speakers and I am loving the movie sound experience! The Denon - AVR-5980H is providing clear dialogue and is separating all the action on screen to the appropriate speakers Just like the theater and giving thunder roaring bass when an explosion happens!

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Big fan of Hi-Res audio tracks using Denon HEOS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this receiver powering 4 bookshelf speakers in a bar. It sounds great and the Audyssey MultEQ speaker calibration made a HUGE difference in how the speakers sound. It's one of the best reasons to get this receiver. Another great reason is the HEOS app. I use it to play Hi-Res music tracks on Tidal and Spotify. It sounds fantastic! This receiver is an excellent value, and I plan on adding Denon Home Speakers for wireless surround sound for movie nights at the bar when they update the software to support that.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this unit an I couldn't be happier with it's performance. If you like quality picture and sound this is for you!

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Very happy with this Denon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgrades an 18 year old Denon, works great! It was installed by a professional. theatre quality is great with this receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system. Easy step by step set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was bought a a good price. The step by step instructions were easy to follow. This system works with my current wired suround system. So far the system has operated excellent. Im am planning on getting a wireless SONOS system later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn't sure but I am now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old Yamaha had nothing wrong with it except it was outdated. I knew it was past time too update. I bought this Denon which is my first ever. Let me tell you that I could hear and see the difference. You will not regret this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrific receiver, glitchy remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unplanned purchase as I just purchased a 4k Hisense but my existing receiver didn't support HDMI 2.1 (only 2.0), So picked this up as an Open Box and have been very happy with it other than the remote occasionally not working. The Denon produces terrific audio and sound field. Apple TV 4K v1 works great with this receiver, making Dolby Vision, Dolby Atmos, etc available.

    I would recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello PeterR. We appreciate you taking the time to review the AVR-S980H. We're thrilled to hear you are happy with the AVR-S980H's ability to produce the desired performance and features. I recommend contacting our Customer Care Team regarding your remote control handset. They are on hand to assist with trouble-shooting. Here's their phone number: 800.497.8921 denon

  • Rated 5 out of 5 stars

    Nice receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older demon receiver that I wanted to upgrade just for newer technology for the tv and this is a great replacement and is pretty user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demon-AVR-S980H 7.2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to make manual adjustments to the individual Chanel’s. Bluetooth to IPhone is easy to do and great to listen to your own music. I would recommend this for anyone needing to upgrade or first time buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now we are having amazing sound effects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with this purchase. We are able to experience the surround sound very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon ave-s980s reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reciever, easy to setup and clear remote control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Denon AVR-S980H

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with sound and quality. This was an open box that did not come with a manual. I am looking for a manual so that I can really get into this unit. I wish it was 100w PC but its only 90

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon AVR S980H

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver for the price. I highly recommend this product for the features it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like.it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well good options set up can bw a bit finicky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Tons of connection options allowing for future add-ons to your system. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Audio quality
    Cons mentioned:
    Remote control design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stacked I/O. Great Sound. Modern. Flexibility.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I opened the box and picked this thing up, I had a good feeling. Yes, a lot of that is the Denon name, but it just feels good in the hand, has a solid weight and well-built feel. It just feels like quality. If that makes sense? Beyond that, I really like the design and look. On some level, it is a receiver, I get that, but black, clean, modern, minimalistic. More or less all I am looking for, and perfect for me. Looking past aesthetics, it is more of the same. I really (really) appreciate the robustness of the input and output options. Not only in number, but also in both variety and specs. This is the “home base” of my home theater, also connected to my main computer system, and essentially where I am consuming my media when at home. Being able to have it all centralized (and improved) is exactly what I was looking for, and the connectivity this provides allows me to do that. Everything I need, and more, is covered. Phono, Composite, Tuner, HDMI (6! 2.1), eARC, Optical, Streaming, Speakers, etc…are all there. The connections also all seem of good quality, and speakers are all Banana Jack/Screw Terminals save the sub (of which there can be two). I am coming from a slightly older A/V receiver, which honestly has served me well, but is missing some connection options and some of the newer tech. Additionally, I have had some soundbars, which, again, have been great, but no matter how good they are, I just think can not deliver the sound immersion a dedicated receiver-based system can provide. They also do not come close to matching the connectivity, which is so important to me. So, perhaps that is a personal thing, but something to note. Set-up for me was not bad (I mostly did a swap of my previous receiver), about expected, but did require a bit of time. Some of that was just the number of inputs I had. So, not so much in getting it to work, but more to spend the time to get everything connected, labeled, the way I wanted it, and dialed in. Everything was easy to follow, intuitive, and mostly done well. I did find the calibration a bit clunky, but in the end, I am happy with the results. I know it is common, but I did appreciate the included mic and cardboard tripod. I mentioned it briefly above; I do absolutely think you should spend the time here and dial in everything to your liking. Both with general sound, as well as balance. It really will help you get the most of this unit and your system as a whole. Yes, you can do this after, and given how we all are lol, you will be anyway…but just take the time. Performance-wise? I am very pleased. I have this paired with a 7.1 speaker set that, while I really do attack it with music (pretty much everything save metal and country), is mainly together for me to enjoy movies (and some TV). That said, I think music sounds great. It pushes volume and has some power behind it. Beyond that though, it is accurate, with clean lows, nice mids, and crisp but not piercing highs. Vocals have life. I suppose it has a bit of warmth to it, which is hard to express and get across, but is also something to note. I should also add that while it is not the biggest deal to me, as my computer is connected, and the phone is an option, I was a bit disappointed that native Google support is not included as a feature streaming partner. I know how these deals work, but it really felt like a miss to me. As for movies, well, I could not be happier. Everything simply sounds wonderful/amazing. No matter the style, genre, or source (although dedicated blu-ray is the best). Powerful. Accurate. Clean. Crisp. Responsive. Collectively, this system has delivered the best home movie viewing experiences I have had to date, due to the sound. (I did also do a recent TV upgrade though). There is a whole new level of life and immersion to the films. The clarity, amount, and presence of sound are very noticeable to me and a large part of what I was hoping for. Ultimately, I really like this unit and think for all it offers, even at its price point, it is a very good value. While I do think lack of native Google support across the board is a miss, and the remote is somewhat basic and doesn’t match the quality feel of the unit itself (which I did not mention above), they are my only two real “issues.” Everything else works for me. Very well. It is well-built, has truly great connectivity, got me current and delivers some future proofing, performs very well, and most importantly to me, has improved my movie watching experience. Obviously, it depends on what you are looking for, but I think most would be happy here.

    I would recommend this to a friend
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