Customer Ratings & Reviews
- Model:
- AVR-X1800H
- |
- SKU:
- 6559381
Customer reviews
Rating 4.5 out of 5 stars with 164 reviews
(164 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality and ease of use of the product. They also appreciate its powerful performance, rich features, and straightforward setup, noting its good connectivity with devices like TVs. However, a minor concern has been raised regarding the communication speed of some HDMI cables with televisions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Denon avr-X1800H
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this receiver very highly quality for the price point. I think Best Buy has a good listening room for higher end equipment that won’t leave you broke. One tip I have is make sure your tvs hdmi arc is enabled before trying to set up!
I would recommend this to a friendBrand response from Denon Team
Posted .Hi Mike. We appreciate your inclusion of the TV's HDMI ARC feature tip with your review of the AVR-X1800H. Thank you for choosing Denon.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Audiophile Level and then some an Affordable Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my gosh. I upgraded from a Sony Strh790 and this is in another galaxy. The imaging, separation, and frequency response is in another league. Self calibration is freaking awesome (PRO TIP: take the doggo out of the room first lol). Wired network connection provides active firmware updates, and the internet radio feature supports lossless HiDef audio streaming like FLAC. ARC input is HDMI 2.1 compliant so you can feed Dolby Digital raw and uncompressed to this bad boy right from your TV if your TV is so equipped. Now throw in being able to tell Alexa to mute the home theater because this Denon provides smart home access....
I would recommend this to a friend Rated 5 out of 5 stars
Very Very Happy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was recommended to us by an electronics specialist after our Onyko stopped working well. We purchased this item, it was installed and we are thrilled by the sound and the blue tooth capabilities. Best Buy offers a 2 month price guarantee for their members. I am a bargain hunter and about a month after we purchased the Denton it went on sale for more than $100 less. It was a 48 hour sale and my husband rushed to Best Buy and he was reimbursed the difference in cash, with no questions asked. So far we are very happy with our purchase!
I would recommend this to a friend- Cons mentioned:Hdmi
Rated 5 out of 5 stars
Top Notch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Denon 1800 AVR is my first true AVR and I couldn’t be happier. I am driving Klipsch speakers and Audessey calibrates all around the room. GUI is very easy to use, microphone and tripod calibrations are easy to execute. One note, and I think this is generic HDMI handshaking, some HDMI cables will be slow communicating with a TV, especially in HDMI 2.1. If you run into this, swap and go to a lower(older) HDMI cable and run speaker setup and calibrations. (Most of calibrations are cable path losses and free space path loss). This was was my only thing I’ve noticed thus far. Oh, and it has pre outs if you ever want to expand out your system!
I would recommend this to a friendBrand response from Denon Team
Posted .Hello,
Thank you so much for this feedback. We typically recommend high speed HDMI cables from a trusted manufacturer such as Audioquest for the best experience. Otherwise, we are happy to hear you are having a wonderful experience with our AVR and hope you continue to enjoy it for many years to come.
Rated 5 out of 5 stars
Amazing for muiltizone use!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purshased a new home and had speakers built into the ceiling upstairs, downstairs, and outside in every area, we want to be able to watch and listen to something different all at the same time with this Devon receiver it became possible! The amazing guys from Best Buy came to the house helped us do all our ordering from the TVs to the sound bars to the receivers then two weeks later brought all our new stuff and came and installed it all! They completely set up everything for us from Netflix to everything and show us how to work everything! That’s customer service in home ever had!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Upgraded Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best upgraded receiver I could afford. Sounds great. Setting it up took some time. It's all online no paper instructions. Good 2 go.
I would recommend this to a friend Rated 5 out of 5 stars
In love with this receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got mine set up yesterday. I had someone come in and do it. It’s replacing a denon avr-1712. I haven’t tried all the options yet, but love what I have used. I have the option to add a 2nd zone. I can play music off my phone and control the volume with my phone. I run my tv sound through the receiver and love that I turn off both of them with the tv remote. I have the denon iPod add on that I will be testing out today. I also have a Sony 50 cd player hooked up. That will get tested out this weekend also. I keep my equipment for a long time. I’ll be able to add an 8k tv when prices come down.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
awesome receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great value for the price because it implements innovation and technology with simplicity and superior sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound system upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The receiver works just the way I expect it makes my whole surround sound of my Samsung TV. Much better.
I would recommend this to a friend Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this product and the installation by the Geek Squad. I had an issue and they resolved it with expediency. From the sales staff throughout the installation, everyone was so informed, professional, and ensured that I was satisfied completely. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for our needs, which are not high level but needs to work with older speaker system, PS4 and older tv (for now). No complaints.
I would recommend this to a friendRated 5 out of 5 stars
Home Theater System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AVR as a part of home theater system recommended by Best Buy’s works like a charm
I would recommend this to a friendRated 1 out of 5 stars
Dooo not do itttt!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read reviews and your research they sold me a cheap receiver that won’t turn on and has a consistent, red, blinking light even with all speakers unplugged.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello,
We are sorry to hear about your experience. If you require any assistance, please do not hesitate to contact our Denon Customer Care team so that we can help improve your experience. Our team can be reached by calling 1-800-497-8921.
Sincerely,
Denon
- Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
Love this Receiver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Denon receiver is everything I've wanted and works great!! My media room never sounded better and it works perfectly with my LG 100-inch TV.
I would recommend this to a friendBrand response from Denon Team
Posted .Hello MarioG. We're very pleased to hear the AVR-X1800H is everything you wanted with it's performance, operation and pairing with your 100" TV. Thank you for choosing Denon.
Rated 4 out of 5 stars
Full-feature AVR at great price; nix on CEC eARC
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this AVR to replace an ancient Cambridge AVR (vintage 2008) that was showing signs of age. My requrements are to connect both audio and video sources, which consist of a turntable, a Blu-ray player, a Roku, and a gaming/media computer. My configuration is to use the AVR as a central hub to connect the devices. With the exception of the turntable, all the devices connect to the AVR via HDMI cables, including eARC for TV return audio to the AVR. Installation instructions are very good. Besides the AVR itself, the product includes a microphone for setting up sourround sound. Compared to my previous AVR, the Denon is loaded with features, including Bluetooth and Internet radio streaming. And with that is a minor learnng curve, which I expected and don't mind. About CEC. After many experiments, I have found that CEC is not feasible with my configuration. Much of that has to do with CEC being a soft standard that is implemented a little differently with other devices. With CEC enabled on the AVR and other devices, it was really great to control devices with one remote most of the time. However, intermittently, upon power up, the TV would not power up and the AVR would hang. I had to power cycle the AVR. I don't attribute the issue to the AVR. I spoke with Denon support and found that CEC, if it works, is great. But, as I noted, it is not consistent from device to device. After many configurations and cable swaps, I decided that the best thing to do is not use CEC and not use the CEC port on my TV. My suspician is that the SONY Bravia TV is the culprit since it is a little flaky in other areas. At any rate, these comments on CEC are not a reflection on the Denon AVR--they are a comment on the state of the standard and implementation of it from devices to device. About eARC HDMI, I found that when using the eARC HDMI port on the TV, the video and audio would blank out intemittently. Talking with Denon support, they concluded that it is an HDMI EDID protocol issue. One option is to use bypass adapters for eARC HDMI. The other recommended solution is to use optical out as the TV audio input to the AVR. That configuration limits you to Surround Sound 5.1, which is fine for me. With others, it may be a concern and requires using the bypass adapters. Again, as with CEC, I blame that issue on the SONy Bravia TV. One minor criticism I have of the AVR is volume control. It is a bit touchy and ramps up and down fast when holding the remote button down. I contacted Denon support, and the only advice they offered is to use the app on my phone to avoid that sensitive jumpiness of volume control on the remote. The app volume control is a slider and works great. I have gotten used to the sensitivity of the remote volume control. Overall I am very satisfied with the AVR. Surround sound is so much better than my previous AVR (too many reasons to get into here). The AVR has many features, is easy to set up, and easy to use. If you try CEC and experience odd behavior, I don't view that as a problem with the AVR. That is an issue with CEC. As well, you may experience issues with eARC depending on the TV attached to the AVR.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worthwhile Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to the AVR-X1800H from a Denon receiver that was about 15 years old and didn't have HDMI plugs. I'm extremely happy with the purchase. Setup was super easy with the included microphone. The only thing I changed afterward was the center channel level. On screen menus were also a nice change compared to the previous receiver as well as the app. Between the two, you have lots of control over setup as well as changing modes. I appreciated the salesman at BB who did not try to upsell me after we spoke about my room setup. I then flipped it around and asked what I would gain if I bought the X2800H and he said a little better circuitry, but nothing perceptible in sound given I did not have the up firing or ceiling mounted Atmos speakers. I do have a 5.1 setup, and the receiver does have virtual height capability, which I can hear in movies like Top Gun Maverick. Overall I'm very happy with this purchase and would recommend it to others.
I would recommend this to a friendBrand response from Denon Team
Posted .Hello HappyTCLOwner. We appreciate you taking the time to review the AVR-X1800H. It's great to hear you are pleased with the new features, the operation, the new user interface and that you had a good experience with the salesperson at Best Buy. Thank you for your loyalty to Denon.
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great Unit for Basic Atmos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit with plenty of features and quality build. So far it has been a pleasure to use and easy to set up and adjust with the Audyssey app.
I would recommend this to a friend - Pros mentioned:Connectivity, Ease of use, Sound quality
Rated 5 out of 5 stars
Excellent sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent receiver!! Amazing sound with plenty of connections. AirPlay works great and setup is super easy with on-screen step by step instructions
I would recommend this to a friend - Pros mentioned:Connectivity, Ease of use
Rated 4 out of 5 stars
Nice unit, would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am impressed with the Denon AVR-X1800H. I was able to set-up the receiver and I am technologically challenger. One feature that pleasantly surprised me is the ARC/eARC HDMI TV input which allows use of the receiver with streaming content. I will be purchasing another Denon for another area of the home. Subtracted a star for no owner's manual, but that is the way of the world now. Even my new truck I purchased in 2025 did not come with an owner's manual.
I would recommend this to a friend - Pros mentioned:Features, Sound quality
Rated 5 out of 5 stars
Great At What It Does
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an excellent basic Home audio receiver. It does everything I need in a 7.1 audio receiver. It sounds great with my Klipsch speakers and the price doesn't break the bank. If you have a small home theater area this is more than adequate!!
I would recommend this to a friend










