Customer Ratings & Reviews

I've had multiple receivers before, I read the details and specifications on this unit and thought it would be fantastic. The streamline looks along with the ability to do wireless rears sounds great. The problem however lies in the setup of the unit. The setup is overly complicated and in most cases does not go as it should. For example my previous marantz receiver easily connected to ARC, this unit however stated multiple times that it could not detect any signal from the hdmi cable. When I would switch back to the other unit, no problem. So after playing with it, it just skips the rest of the setup and goes straight to the completed setup for some reason. Of course no sound comes out of my Bowers center or bookshelf speakers because well it skipped the rest of the setup step in the application. Overall I would say this looks great, it has a great idea but it is clearly poorly implemented in regards to setting it up and getting it to work initially.

This product was recommended to us because we wanted to have wireless rear speakers. The sound has been occasionally coming on during the middle of the night. The unit was replaced once and that did not fix the problem. Initially Geek Squad tried to solve the problem, but recently they have not responded to many of my requests for help. I have tried to work through it myself with Denon support. They had one recommendation, which has not helped. I also have had occasional sound distortion in the rear speakers. Denon suggested becoming part of a test of new software for this known problem. The jury is still out on whether that works. All of Denon, Best Buy and Geek Squad have fallen very short of standing behind this product. Avoid this product.