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Customer reviews

Rating 4.7 out of 5 stars with 30 reviews

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93%
would recommend
to a friend

Customers are saying

Customers enjoy the HEOS 5 Wireless Speaker's fantastic sound quality and ease of use. The accompanying app is also praised for its user-friendly interface and seamless connection to various streaming services. Positive feedback highlights the speaker's strong bass response and reliable WiFi performance, even in areas with weak signals. Its portability is another frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound is awesome, especially at high volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for a portable speaker. Options to use WiFii or an Aux input. Other portable speaker (Sonos) doesn't have the Aux input if you don't want to use bluetooth or Wifi. We cranked up the volume last weekend and the sound was clear with great bass and no distortion. Sometimes the HEOS app doesn't sort my playlists like I have them organized on my IPhone, but I probably just need to figure that out better. I recommend this speaker to anyone looking for excellent sound in a portable speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very portable. It has a superior sound that is hard to compare to other speakers. I intend to buy more of these speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of the speakers. The app is easy to use, and it's great to be able to stream the music throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these speakers, they are definitely sound much better than the Sonos 3 but the app is not up to par w/the Sonos. Im still getting used to the GUI but it produces much better sounds than its Sonos rival. Im sure w/in a few months, the app will catch up and all the kinks will be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Hoses Bose, better price than Bowers/Wilkins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying that I am a big fan of Bowers and Wilkins. I have three large speakers in my AV room as mains, and two nice 8" in the ceiling. But I've been branching out. Just picked up some nice smaller V-Moda XS headphones instead of B&W P3s. Sound great! And I bought this Heos instead of a B&W A-5. Wanted a classy look - check. Wanted a good brand - check. Wanted something that could help with future whole house system - check. (Denon's better AV receivers allow you to sync these through the app.). Wanted a good application for the speaker - check. Wanted separate tweeters and drivers/woofers with discrete amps - check. This has it all except for a separate sub--you need to buy the Heos 7 for that. But this has a passive radiator built into it, and I am OK with that sound because I already own some definitive technology speakers. There is plenty of bass - I've had to use the app to turn it back a little bit. Best of all: got mine on an unadvertised store 50% off sale. Loved Heos 7 sound--just too large

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound from such a small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless highs and lows with no distortion. Very easy to set up and use. I bought a second speaker after I heard it at home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but trouble with wireless connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased four Denon HEOS 5 speakers plus the HEOS Link/pre-amp. Sound quality is great. I found out belatedly (after purchase) that these speakers have both left and right stereo channels built in so the need for two speakers in a room is not necessary. However, the speakers have the capability with the software of being separated into left and right channels, and we opted to do that. Apart from that, there have been persistent problems with the wireless connections. We purchased a Netgear EX6200 wireless extender after having purchased the Denon wireless extender and then having been told that the Netgear unit is more powerful (returned the Denon). The Denon tech support and corporate contacts have all been great and VERY helpful, but issues still remain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Sound For A Wireless Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I should Sonos or Heos and purchased this with every intention to return it if the quality in a first generation product was not there, but I was quickly turned a believer. I had set up several Sonos speakers for my sister last year when this was unavailable getting the Heos to work out of the box via phone or Pandora library was about the same level of effort The sound is top notch, much better than the Sonos and Samsung Options. This is easily moved from room to room without issue and the WiFi connection is very reliable. My only major concern is that the instructions for setting this up to play off my computer's library did not exist, so I had to tinker around a bit in order to figure out that you need to take deliberate steps with Windows Media player to enable playback. All in all, a great speaker and I look forward to building this out with future complementary products and can't wait to see how Denon expands the line.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, looks great as well. the app isn't as good as sonos but the sound quality is way better.

    I would recommend this to a friend
  • Pros mentioned:
    App, Sound quality, Wifi

    Rated 5 out of 5 stars

    Great Addition to Our Home Entertainment System!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I often say that we love the times that we are living in. I think this is mostly due to the amazing technology that is breaking out seemingly on a daily basis. We’re old enough to remember when technology basically meant a transistor AM/FM radio! When we think about how far we have come, it is mind-blowing. And Best Buy is a huge reason why we enjoy technology so much. We buy all of our audio equipment at Best Buy because they have the best selection and prices around. And their sales staff is professional, experienced and incredibly helpful. Our last purchase at Best Buy was our BluRay player, which we bought just a few months ago and LOVE! Recently, Best Buy sent us an HEOS 5 Wireless Speaker by Denon. Setting up – everything was pretty simple and only took a few of minutes. ‘Un-Boxing‘ it was pretty amazing with the way it was ‘presented’ with so many little packaging presentation touches that let me know right from the start that this was something special. You can set it up with either a network or a cable that connects your device to the speaker. I set mine up with the WiFi network and the downloaded iPhone app guided me through everything I needed to do. At the center, bottom of the speaker there is an LED light that lights up to tell you the status of the speaker. For example, flashing blue indicates it is searching for devices to connect to and solid blue indicates fully connected. I imagine once you have set up one HEOS speaker in your home though, any other HEOS speakers that you add will copy the connection information so you should only have to connect using a cable once. Easy to Navigate iPhone App - The iPhone app is very simple to navigate and its simplicity is certainly one of its best attributes. There are basically three elements to the app: Rooms, Music and Now Playing. The Rooms section is where you will find a list of all the speakers in your house connected to your device. (Only one in my current use). A very cool part of this section is that you can apparently ‘group‘ the rooms together by holding down the name of one room speaker and dragging it on top of another. And moving one speaker above another speaker will turn it into the ‘lead‘ or ‘first’ speaker. The Music section of the app is where I found all the streaming services compatible with the HEOS 5 system – such as Spotify, Napster, and Pandora. Denon says there will be quarterly updates to the system where they will add other streaming services such as iTunes (which is suppose to be on their list, Yay!). I was most interested in accessing all my music on my iPhone. The Now Playing section is how you control the system itself. If you want to play, pause, control the volume or see what’s playing, this is the section that you would head to. There is a Settings Section of the app that also gives you the option to share the music on your device with the HEOS 5, which allows you to access the music on any device in your house that has its music sharing turned on. So even if your iPhone (or other device) with all your music on it is tucked away somewhere, you can still stream music to the HEOS 5 from it without having to actually go and get it. Great Performance - The speaker certainly comes alive and fills the room with full-sounding music. The one thing I did notice was that the volume control on the iPhone app wasn’t as sensitive as I would like; it didn’t seem to register until it reached about a third of the way through the slider. There are separate volume buttons on the speaker for you to crank up the volume if you want to. Great Design - I really like the look of the HEOS 5 with its tear-drop shape – appearing almost like an iPhone docking device. And its simplicity is certainly one of its best selling points. It looks good, sounds great and has some pretty cool features. Now I want to buy an additional speaker (or two) to expand my ‘whole-house’ music system…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Alternative to Bluetooth Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a speaker to put in my kitchen. I demoed a bunch of bluetooth speakers as well as Sonos. I selected this speaker as it was on clearance at my local store and seemed to offer the best performance for the price. (I got it for less than the cost of the Play 1). I like that it has an aux port in the back. I added a spare airport express and turned it into an airplay speaker. There are a ton of bluetooth adapters that should work in the aux port as well to turn it into a great standalone BT speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Thinking about getting HEOS 7. Only complaint is can't get it to work with Airplay and there is no App for my Mac Book Air or IMAC

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Moveable Music Anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using two Heos 5 Speakers has allowed my to have music anywhere my wireless sytem goes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressive sounding speaker works great and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item as well as the HEOS line are great! They are easy to set up and the sound is beautiful! I would highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was extremely easy to set up and delivers the quality of sound that has come to be expected from Denon products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to set up. Can't wait to add other speakers throughout the home!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, as a standalone, or part of a wide system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Its the sound. Its better than Sonos or Polk or Bose. I have it hardwired into my ethernet and have numerous choices at my finger tips. Finishes my home office. I read lots of reviews but in the end I decided with my ears, if you do the same, I suspect I know what you'll do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great alternative to Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the quality!!! The price was also under my budget. I had intended on buying a Bose speaker but fell I love with the heos 5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product used it has a fantastic sound. If you want to nice pure clean sound this is the speaker for you

    I would recommend this to a friend
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