Customer Ratings & Reviews
See more imagesDenon - PerL Pro True Wireless Adaptive Active Noise Cancelling In-Ear Earbuds - White
- Model:
- PERLPROWHT
- SKU:
- 6584300
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 1 out of 5 stars
They Were Great When They Worked
AdamM Posted
The sound quality was amazing but one bud stopped working after 80 days. Denon was quick to respond with some troubleshooting, like charging for 24 hours, but they keep stalling, now that it's obvious they need to be replaced. The contact either stops or they tell me that someone will reach out in 1-2 days with a solution. For this price, why can't I process a replacement? They are outside the return period, but they are also unusable. So I have an expensive paperweight.
No, I would not recommend this to a friendThis review is from Denon - PerL Pro True Wireless Adaptive Active Noise Cancelling In-Ear Earbuds - Black
Brand response from Denon Team
Posted
Hello AdamM,
We are truly sorry to hear about your experience. Our team is working tirelessly to enhance the overall experience for our customers. Please know that the details of your transaction have been forwarded to the appropriate team members. If we can find a different solution for you, someone will reach out to you.
Sincerely,
Denon