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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 257 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the engaging gameplay, similar to previous installments, and the compelling storyline. Many appreciate the overall performance and the abundance of content available. However, some customers find the online-only requirement disappointing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 257 reviews
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Sequel to a classic series, still has it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great game. If you like point and click isometric action games this is a great choice. All the classes have good identities in combat and the story is dark and moody. I highly recommend for Xbox for any Platform you can find. Plays great, looks great. Though folks should know that it requires a internet connection at all times, even single player. Perhaps its one serious minus, is that need for always on internet.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Diablo strikes again!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent series with this being a strong point in this excellent series. My fiancee and I love playing this game co-op as it provides in-depth story through over the top view with action RPG mechanics. The graphics and cinematics are always on point in this series and especially with this game. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Campaign

    Rated 3 out of 5 stars

    Eh...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game after playing the server stress beta. I thought it was interesting in that time. But then I finished the campaign after it launched, beat the big baddie, and...just kind of fell off. It didn't capture me. I didn't feel a need or desire to explore the rest of the map, or to complete and participate in the open world activities. The combat feels extremely, painfully repetitive. Spamming 2 abilities, tossing 3 or so more here and there. But, primarily spamming 2. Over and over and over again. Blow up a group of enemies, go gather a new group, spam spam spam, blow them up, repeat, repeat. It's just...blah. That said, what it does, it does well. The (spammy) combat is tight and responsive. The loot is looty. The exlosions are exploding, demons are demoning, the viscera is...viscering. But there's no real hook. Yes, I know, the loot loop is supposed to be the hook, but some shiny items aren't enough to keep me playing a game where the primary interaction is spamming 2 buttons. Beyond the campaign story, which was decent, I felt starved for substance. Perhaps Diablo is due for an evolution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 4 out of 5 stars

    Future-proof game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Game. Game looks and sounds great. The frequent updates make the game almost new and different every time,

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Diablo played by a old man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this game lots of things to slay and the gameplay is great.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Awesome Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diablo IV is a great game. I really enjoyed the story, and the game is still receiving a lot of content updates.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game is alot of fun, amaing classes and overall gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Maintains the spirit and atmosphere of first two Diablos.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Online only

    Rated 4 out of 5 stars

    A Good Time with Friends

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solidly fun experience with or without friends. Dropping in out feels pretty seemless. Some of the funnest Diablo class building I've experienced you can really branch out and do your own thing and not feel like you're doing something wrong. I would recommend this game to any fan of the series. One caveat is it seems to require internet to play.

    I would recommend this to a friend
  • Pros mentioned:
    Content, Story

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry to the series. Even if you havent played the others. the controls feel great on console and the story is easy to follow. Tons of content packed in it too. The darker tone of the world reminds me of Diablo 2 and the raids are epic. Must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Give it time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets better as you understand all that is happening .

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Endless fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much to do and the destruction never ends. Each class offers a unique, but equally fun experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to play diablo 4 and git lucky i found it for such a good price, and it arrived quickly. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storyline

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent edition to the Diablo franchise. The only downside is having to wait to near the end of the storyline befoee you unlock your mount. It makes you want to replay the story less than just skipping on future character.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A great addition to the series and long awaited!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a continuing fan of the diablo series this one does NOT disappoint.. the story is amazing and the cutscenes are incredibly well done.. this is a game that is both welcoming for new players as well as returning fans. 1000/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price ($15) for the game, especially with the DLC coming soon. Case was a little damaged, but game installed fine and no other issues.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Pretty good new addition to the series!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the game so far! Graphics are pretty amazing, there’s more gore in the cinematic scenes and I really enjoy the story. I will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Quite possibly the best out of the franchise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love the franchise, having grown up with it. I love the way some of the older games - lets be honest, 1 & 2, - made me feel. I loved trying to figure out the runes. The various gear drops from mephisto and baal runs. While I’ve not played beyond level 20 much yet, im enjoying the gameplay. Sure, its like any other dungeon crawler, but I’m finding myself more intrigued with the characters in this. D3’s story… i mean cmon. This one has me interested to see where it leads. The graphics are incredible. Im playing on the series X. 4k textures are legit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diablo 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely enjoying the game good mechanics, well worth the wait for the price drop to $15.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Good for new players

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a new diablo player. I know nothing about the other games. Im not even a fan of these kinds of games as ive never played them before but wow am i a fan now. Its great, making a new character every season to get season rewards is a bit weird for me but doesnt bother me at all. The game looks great feel good and the cutscenes are even better. Like i said im a new diablo player but this would be the place to start for something like this.

    I would recommend this to a friend
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