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Customer Ratings & Reviews

SKU:
1856593
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Customer reviews

Rating 4.5 out of 5 stars with 411 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 411 reviews
  • Rated 5 out of 5 stars

    Tech worked quickly and professionally to correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent helped with email concerns and made sure all connections were working correctly and up-todate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Knew Exactly What Was Wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was not working properly, so I brought it to the Geeks. They knew right away what was wrong and how to make it right. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team communicated through the build very well. The build was done efficiently and prompt. I have not had any issues with the build since completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for my laptop repairs over the years and really never have any problems with the service, so this was a good buy for myself and for my kids when they needs things fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s gaming pc stopped working and they were able to give me the exact reasoning to why it stopped! Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my PC in 2 days ago. Yesterday they called and had it fixed. As of today, it is working good as new. Good service and I will go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly installed the new battery in our laptop. He also suggested that we discharge it before plugging it back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who took care of me installed this protection on my computer. I am very happy with this protection. Thank you,Stefan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot to write this until now, but I want to say how helpful Geek Squad was getting my laptop serviced and fixed promptly, especially since the issue persisted during the school year. Definitely recommend them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got lucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the squad look at my sons gaming computer. Was turning on but no picture. After diagnosis I was told that the main board had to be replaced and that They don't work on the motherboard. After trying my tower before leaving I noticed that some other lights came back on and told the technician that I think it may be working. So I brought it home and to my dismay we plugged everything back in and it came up and worked so I am not sure if they receded something to fix it but they told me the motherboard had to be replaced and it never did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer checkup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The check up on my computer went wonderful it only took a couple hours for them to check if there was any viruses or malware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent Yolanda was very helpful knowledgeable and prompt all in all it was very positive I would encourage anyone to check out their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad guys mounted my tv and they were thorough and very professional . They took the time to explain how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed my laptop wiped due to a hacker. They backed up my data and set it up so I could get in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Requested the geek to clean up my old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very professional dealing the issue, and on time , the promised date of pick up, they explained the whole detail of the work.very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I tried everything to get my computer to start correctly, they fixed it! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions and were able to get my computer fully functioning again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix software issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my laptop fixed in record time, within 24 hrs. Very satisfied with results & turnaround.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad successfully repaired my two laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents successfully transferred my hard drive data, from one laptop, to my other laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It seems the Geek Squad Techs know jack!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I took my MacAir to Geek Squad for a check-up. At the moment, and while in the booting process, the laptop would suddenly shut down in the middle of it and wouldn't turn on again. After a couple of days, my wife decided to take it to an independent shop where it was diagnosed with a software conflict issue and some dust in the fan (not a logic board problem as the Geek Squad Tech specified in his/her diagnosis). The software issue was fixed, the fan was cleaned, and voilá, the MacAir is a new computer.

    No, I would not recommend this to a friend
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