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Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers commend the Laser Lens Cleaner for its effectiveness in cleaning DVD, BD, and CD lasers, as well as computer and TV DVD players. Users found it easy to use and highly effective at achieving a clean lens. There were no negative customer comments reported. The product is praised for its ability to improve the performance of optical disc players.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Regular cleaning of your DVD/BD/CD Laser is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular cleaning of your DVD/BD/CD Laser is a good habit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is GREAT for all DVD/BlueRay players. Only one issue. The Best Buy in Las Cruces did not have this product in stock. Had to order it and wait 4 days. This product is TOO good to not have in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CD cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never got to use this item. CD player said not applicable w/ this device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary for disc players

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. I always keep a cleaning disk for CD or DVD players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very useful helped clean my zbox disc drive well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item and it was defective Had to return it to the store wich was 34 miles away. Contacted a person to see if i could try another one. Waiting 20 minutes wile the peraon looked. Long story short he did not have any in stock. Wher the store app said they had plenty. Returned for my money back. All total for this i spent 40 minutes in the store wiich was uncalled for,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CD cleaner for auto CD.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work for the CD player in my car. It may be since my player holds six CD's.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CleanDRXfor computers and DVD players

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a look of the CleanDrx disk to clean my DVD player and said no way. The disk had glue on the brushes which may harm my DVD player. Use the Digital Innovations DVD player cleaner at your own risk. Will order the other brand on the Best Buy web site. Best Buy essentials laser lens cleaner is far better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not What I Thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a lens cleaning product that would clean a cd player lens, but this is not the product for this cleaning function. The product states that this cleaning disc could be used for cleaning any laser lens, but there are no instructions for cleaning a cd player of any type.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Good quality laser cleaner.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective and easy to use. Does a great job. and promises to continue cleaning after multiple use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CD cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Basically it was just what was on the package.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was not compatible with my equipment and I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t work. I bought it to use in a portable DVD player that quit playing DVD’s and it wouldn’t load. I also tried using it in my laptop’s DVD drive to see if it was the product or just the portable DVD player and it wouldn’t work/load in my laptop either. I sent it back for a refund. Don’t waste your time and money on this product; it is junk!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mistake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume it's great but I purchased the wrong one! I should have gotten the on for CD Players!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dvd cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok, my player was old, and needed cleaning twice before working at it's best, plays well now.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned the built in DVD player in my tv very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    A great cleaner. For a computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A greater cleaner for a computer. Clean laptop to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Relevant & Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable go-to for our laptops, video game players DVD players.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cleaner got the machine to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 minutes and got the machine to play DVDs again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This disc cleaner that was suppose to work in a dvd player only played the start up and then gave a circled red X and wouldn't do anything, tried several times...same results!

    No, I would not recommend this to a friend
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