Customer Ratings & Reviews

The installer did exactly what Best Buy said he would do. He called within the time frame and he came during the time frame he said he would. He was very knowledgable about our new dishwasher and professional as he installed. He was friendly and before we knew it we had our new dishwasher installed and running quietly. He cleaned up the area around where the dishwasher was located after completing the installation.

We are so happy with our new appliances and the service techs that set it up. It was done all in one day, one crew brought the fridge and dishwasher and installed the fridge. Then the next crew came and installed the dishwasher A DAY EARLY! Glad we bought the tech support agreement as well. All went smoothly!

Had 2 installers come to my home and they both worked professional together. Had my new dishwasher installed in record time. Would most definitely recommend these 2 installers for any appliances you need installed in your home.

Nicolas did an excellent job on the installation of our dishwasher. He couldn’t quite finish and came back the next day early in the morning and finished up. Excellent installation. Nicolas is a very good gentleman.

Best dishwasher, quiet and washes the dishes really well and easy to load and unload and makes the job easy.

J&W Installations team did a great job; promptly, courteously and professionally. Thanks, Nate! Great recovery from disastrous install by first BB subcontractor. If only they had been scheduled for the first (totally unsatisfactory) installation that was a complete disaster.

Arrived on time, removed old unit and installed new one very quickly. Worked carefully not to damage anything, cleaned up completely. Polite, personable, explained new product and answered questions. We were ver happy with the installation.

The install went smoothly and was quick. The installers called 30 min before letting us know they were on the way. The old unit was hauled away saving us the trouble of disposing of it.

I was a little concerned with getting my new dishwasher installed because quite honestly it was just too reasonable and easy. The gentlemen was on time, polite and did a fantastic job. He wore his mask and completed the job in minimal time. I couldn’t have asked for more. I highly recommend the installation services from Best Buy.

I finally found a new product that really works. Great dishwasher!

The purchase of our new Kitchenaid Dishwasher from Best Buy included free delivery and installation. Best Buy contracts the installation service out to a local provider. We were called the evening before the date of the scheduled installation and given a three hour window. The installer showed up within the first half hour and had the new machine installed and tested a half hour after arrival. Very professional job.

I have purchased appliances from BB before in Virginia and installation was almost done by Geek Squad staff. Not so here. Installers were from an independent company, contracted out to BB I presume. Installation and old unit removal were done efficiently. Clean up was ok, not spectacular. There was no demonstration of the dishwasher functions, just a quick operation to ensure no leaks. Not an issue for me since I am familiar with the model installed but could be an issue for others. Bottom line, this was an ok installation, but I rated it down a bit because: Not a Geek Squad installation. Just my area (central Florida)? No demonstration of product

The installation team arrived on time, was extremely efficient, and respectful to my home, working with care.

There were two men from Best Buy Geek Squad that came to install my dishwasher. They seemed to be having a lot of trouble, but didn't really communicate with me about it. It took a very long time for them to install it. They did a test run, but evidently didn't watch it close enough. The problem was, that a couple of weeks after they left, I noticed the drain hose connection was leaking under my kitchen sink. A different Geek Squad person came out and diagnosed the problem as a split in the drain hose. A new hose was ordered and he returned to install it. He had to pull out the entire dishwasher and re-install it. But this time it is working perfectly. The second Geek Squad person was very good and was a good communicator.

The install team was GREAT they were in and out FAST they did clean up when finished as well

So far the dishwasher is great! Works quietly. Cleans very well. Easy to operate.

I felt the guys who came knew what they need to do had no problem and where fast

Installation team was awesome & professional. They were on time & knew their stuff!

The guys were wonderful. They installed it with ease and skill.

The two men who came to remove my old dishwasher and connect the new Bosch dishwasher were wonderful. They did an excellent job, and I have NOT had any problems (leaks, etc.). Due to scheduling issues, the old dishwasher could not be picked up for a day or so. My installers were very happy to put the old one where I wanted until it could be taken away by another crew. Great job!