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Customer Ratings & Reviews

Your price for this item is $100.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 107 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers value the large size and durable quality of the Frozen II Ultimate Arendelle Castle Play Set, frequently praising its ease of assembly and the engaging play experience it offers children. Many appreciate the attention to detail in its design. However, some customers note that the assembly process can be time-consuming and may involve a large number of pieces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 107 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Frozen Castle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the prize. Amazon had a castle half the size for almost the same price. It comes with a lot of pieces, but it goes together fairly quickly. I only gave it four stars because some of the pieces part numbers are hard to see and we have some trouble keeping one section together. I ended up using superglue for that one section, but it was very minimal so it was not worth sending back or exchange it. My daughter plays with it every day and it is taller than she is; almost as tall as my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for Frozen obsessed toddler

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter just turned 3 & loves all things Frozen. We don’t know much about dollhouses/castles since she’s our only girl after 3 boys, but I would think anyone would love this thing! It’s huge & has so many different rooms that work with her dolls. She loves it & doesn’t seem to get tired of it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great buy… easy to assemble.. great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This castle was the best well put instructions and durable to adjustments. The simplicity and quality amazed me. I am very satisfied with my purchase. Great product five stars…

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Assembly time

    Rated 5 out of 5 stars

    The kiddo loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this thing was a bit of a pain to put together, the joy it brings my daughter is worth it. Reminiscent of the plastic castles and play sets I had as a kid, this is as sturdy as you would expect for a four-foot-tall kid’s toy. My favorite thing is how lightweight it is once put together. After a few days with it on the living room floor, I was able to carry it upstairs to the kiddo’s room by myself with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Dream Castle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This castle was pretty much sold out everywhere during Christmas. I was able to find one at Best Buy and I purchased for my God daughter. She was so excited to open this gift and was amazed. It’s big and very cute. Wish it came with dolls. Overall good product.

    I would recommend this to a friend
  • Pros mentioned:
    Details, Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The castle is HUGE and really is right from the Frozen movie! My daughter loves the beautiful colors and details of the castle that really feels like Anna and Elsa live there. Out of all her birthday gifts, this one is her favorite. Well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Just What She Wished For!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter only wanted this for Christmas from me. She was thrilled when she opened it and has played with it pretty much every day since Christmas. It's holding up well and accommodates all of her Disney princes and princesses as well as her Barbie dolls so everyone is happy! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Assembly time

    Rated 5 out of 5 stars

    Great toy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this castle and is a huge fan of frozen. It does take some time to assemble so we made sure we put this together for her while she was sleeping and had it ready for her the next morning. If your children are a fan of frozen like ours is this is a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love it. It is well made and should last as long as they will play with it. Very large and takes up a lot of floor space but gives room for 2 or 3 kids to play at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift. It went together pretty easily. Seems to be pretty sturdy, its easy to move around in one piece. Its huge though. Daughter loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly time

    Rated 5 out of 5 stars

    DOLLS NOT INCLUDED.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent big reveal for a birthday girl! BE WARRNED! LOTS OF ASSEMBLY REQUIRED! Individual pieces NOT well marked, so you kind of have to use observation skills via the pictures. No tools needed other than philips for battery compartment. Once assembled, great look and playability. DOLLS NOT INCLUDED! Must buy separately.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly time

    Rated 4 out of 5 stars

    Great gift for your young Frozen fanatic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, shout out to BestBuy for having this item in stock ready for same day pickup. Amazon dropped the ball on shipping and I had to have this for my daughter's 3rd birthday. No other retail store in town had it. As last resort decided to check BestBuy, never imagined that they would actually have it. They saved the day for my daughter. The play set itself is a bit expensive for what it is, but that's expected with anything Frozen. Takes approx 30 mins to assemble. Instructions can be a bit lacking so use the picture of the assembled product as a guideline. Other than that no complaints from me or my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Assembly time

    Rated 5 out of 5 stars

    Great castle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I didn't like was the time to assemble, aside from that everything is great and my daughter loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good toy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, kids love it. Very large, needs to go into a big room or living room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, huge in size, my daughter was thrilled Christmas morning.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly time

    Rated 4 out of 5 stars

    Assembly is a pain... but the girls love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this very expensive for the cheap plastic that is used, but the assembly takes at-least 1-2 hours by an adult. The pieces are cheap plastic and I could see them breaking easy. However, my 3 and 7 year old daughters LOVED playing with this after Christmas once it was setup in their playroom. Keep in mind, the dolls are not included, and will need to be purchased separately which really increases the cost of entry.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Frozen castle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4 yr old daughter loves her castle! The castle is huge! The best castle ever.

    I would recommend this to a friend
  • Pros mentioned:
    Details

    Rated 5 out of 5 stars

    So big!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy with this castle! I wish it came with more accessories tho!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Frozen castle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge frozen castle perfect for the little ones Simple instructions easy to assemble

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Assembly time

    Rated 4 out of 5 stars

    Castl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge and my daughter loves it! Kind of a pain to put together though

    I would recommend this to a friend