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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 9 reviews

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78%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent quality of the Lorcana: Playmat (Belle). Reviewers consistently praise the playmat's feel and construction. There were no negative comments reported. Overall, the product receives positive feedback regarding its quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Amazing artwork!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playmat is incredible in-hand! I bought 2, one to use and one to display. Perfect for any TCG!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Wonderful mat for PLAYERS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mat arrived when expected. Sure, the boxed was dinged a bit, but the product itself was great. Wonderful art and good quality. I use this mat at all my locals. If you are a collector, you should know better than to order online. Always get that in store, because big stores will cheap out in shipping causing the packaging to get damaged nearly every time.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Lorcana mat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality playing mat. Keeps cards safe. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Playmat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful playmat, vibrant colors. The texture feels smooth. I absolutely Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play mat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice play mat hard to find glad I preordered it. Always easy to go in and pick up at store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Packaging it Arrived Damaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this and it arrived last Thursday, it came in a huge plastic bag with no protection so the box was crushed and torn. I'm a collector so that was unacceptable to me. Reached out to the chat online and they immediately offered to reorder it or just get a refund. But since it's so inconsistently in and out of stock they couldn't order a replacement to pick up in store so I went in store to see if I could just get a refund this week since it was offered to me when I was in the store last week. I waited probably 10-15 minutes for them to process it for the guy to just tell me we can't do a refund in store I would have to return it through the mail since I ordered it online. So very inconsistent customer service and overall it's been very frustrating, I never want to order these kinds of things from Best Buy ever again unless it's in store pickup. Their shipping is horrible, they should have more common sense in shipping things like this or have the correct boxes to do so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mat for play?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually mats are hard to find, but surprisingly enough I found one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love the mat. The package arrive safe and sound. I wouldn’t mind doing all my shopping in Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible packaging. Item came damaged. Then I was able to place an order for pick which was eventually canceled bc it couldn’t be fulfilled. If I could zero star I would.

    No, I would not recommend this to a friend
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