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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 614 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Phantom 4 Pro Quadcopter's exceptional camera quality, ease of use, and stability. Many also highlight the effectiveness of its obstacle avoidance system and the numerous features it offers. However, some users wish for improved battery life and note that the drone's price point and size may be drawbacks for certain users. The advanced sensors are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 614 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good camera and well built drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is got very decent camera package. Gives you amazing 4K video. The 20MP picture quality is probably the best among aerial drone in the similar class. (Not to be compared to professional SLR and professional graded Lens). The drone is very easy to fly and apps on iPhone works very well. It includes 3pairs of stereo optical sensors. 2 infrared and optical sensors on the side and 2 ultra sonic sensors to the ground. The fly range is limited to line-of-sight as it has problem to penetrate woods and buildings. As the FAA limits fly attitude of 400ft, it will not fly far if fly near dense woods or trees area. (The drone can go much higher than that but you could endanger low flying airplane and broken the law) All-in-all, it is very well made drone that handles well, can shoot amazing video and a decent camera. The only reason I am deducting 1star is because battery quality control. The 1st one I got had a dead battery. I had to swap to the another one. Luckily my local bestbuy carries multiple of them. If I had purchased it from Amazon, it would be a at least a few days turn around.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Range

    Rated 4 out of 5 stars

    It’s DJI what could go wrong...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quick review it has an amazing camera, and great range. You don’t need experience to fly this it practically flys itself. I would have gave it 5 stars if not for DJI’s horrible customer service, extremely long turnaround times on repair, an extremely horrible firmware updates. If you crash it somehow be prepared to eat the cost. I would recommend anyone who gets this have it insured through state farm for $60 a year. They will cut you a check no problem for the loss.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, especially for a beginner. Excellent design. Only complaint was that use with an android tablet lost connection frequently. But I solved this problem by using an iPad mini. I am going to be using this drone for work, and it fits all the requirements for my job. Including the size (easy to take on an airplane). If you plan on using this product for more than a 25min flight, make sure to purchase extra batteries. Overall, excellent product for the price. If you are planning to fly this commercially, make sure to get your Part 107 acknowledgment certification from the FAA, so we can all keep flying responsibly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Drone. My wife was upset that I got it. After I showed her how cool it was she calmed down. Definitely would recommend it. Pictures and videos are great. Easy set up. A lot to learn on how it really works But get it. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stability

    Rated 5 out of 5 stars

    Fantastic Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so pleased with our purchase of the Phantom 4 Pro from Best Buy. The associates were so friendly. We did a price match that was easy and no hassle at all. The camera on the P4P is fantastic! Very happy with the quality of the images. The flight is very steady. We like having the sensors all over the body vs only front on the P4. We tested a P4P Plus but were unhappy with the screen. We prefer to fly with the ipad and therefore choose the P4P over the Plus. Excellent product and excellent buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best overall Drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research and comparing products, the DJI Phantom 4 Pro is best in class. It's super easy to fly and has many options for video and still photography.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drone has a lot of capacity and versatility for the price. It is easy and fun to fly, has some really nice features, and the camera is surprisingly good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to fly with an excellent camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly easy device to fly. BUT, don't assume that you can take it out of box and fly it immediately. Read the directions and watch a few youtube videos for unpacking and setup for first time drone flyers. Calibrate the device as instructed. Don't try to fly inside. Leave the props off until you are outside and ready to fly. Get an extra battery. Do your first flights in an open field in broad daylight. Be smart and respect the privacy of others. It is loud and will annoy testy neighbors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    DJI - Phantom 4 Pro Quadcopter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJI - Phantom 4 Pro Quadcopter.. This is a great drone if you want better 4k pictures and video but don't wan to spend the money for the Inspire 2 with the X5S camera.. If your just flying for fun and don't plan on doing work commercially, you might want to buy a less expensive drone. Either way the Phantom 4 Pro is a lot of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Video quality is high and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research and I chose the DJI Phantom 4. It was a fantastic choice! Soooo easy to fly and the 4K is top quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Obstacle avoidance

    Rated 5 out of 5 stars

    Great all around drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJI Phanthom 4 Pro is an easy to fly drone with excellent features and camera. Obstacle avoidance and 4K camera makes it easy to take beautifully stunning footage with excellent details. There are cheaper drones available but if you plan to keep it for awhile I think the cost is well worth the features. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stability

    Rated 5 out of 5 stars

    Phantom 4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 Pro has better image quality and a more stable flight than Phantom 4. The controls and battery life are the same.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome Footage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Captures great photos and video! It is easy and simple to use. All you need is a little practice

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first drone and I can't imagine anything being better. Its easy to fly, take photos, videos, and has a long range and decent battery life. You will definitely want to buy more batteries if you will be using this commercially as it only lasts about 25-30 mins. The image quality is also amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the drone but so far so good. Video quality is great. Easy to use. All good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for anyone into photography. On the expensive side but it's worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Stability

    Rated 5 out of 5 stars

    Incredible Drone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how easy this drone is to use and the quality of video is incredible. I live next to the ocean where it's always windy and this drone never wavers. The stability of the drone continually amazes me. Fantastic product!! I'm so glad I purchased the Phantom 4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The top drone for photography

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dreaming to get this one after 2 years with my Phantom 3 Pro. Big difference and amazing camera. 20 Megapixel bring a big change to quality for photo and video. I will write, Amazing. But be ready to have to update the firmware for the RC and the drone. Happen to me, DJI Support answered in 2 hours by email and gave me everything to help me. Top of line drone, please fly safe.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Obstacle avoidance

    Rated 5 out of 5 stars

    So much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was, what my wife calls it, "stalking" this drone, I was looking at the regular version. After research, I found that this has a much better camera (20mp) as opposed to the P4 version. The accident avoidance is a big bonus as I am a novice pilot. You have several flight modes that can be used as your skills improve, but the mode that goes the fastest turns off the avoidance ability. I won't be doing that for a long while. There is also a button that tells the drone to come home. I found this was very useful when I lost contact and I pushed the button, and it went into cruise control until it came back to me. By this time, contact was already back and I just watched it come home via cruise control. Very nice feature if you have lost sight of your drone. Overall, a very fun tool that I hope to use for fence lines and maybe wildlife detection.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid Prosumer equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well planned and executed drone. Gimbal system takes smooth unbelievably still shots at very high quality . Camera quality and anti-jitter gimbal worthe cost alone. Drone itself has ok flight software. I wish the range without after market accessories was better, but the aftermarket accessories can get you traveling some pretty long distances for great results.

    I would recommend this to a friend
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