Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$269.99
Save $530
The comparable value is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 35 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's cleaning performance, with one user highlighting its great "moo" feature. They also appreciate its ease of use, user-friendly app, and smart and accurate navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Meet Pearl

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I named mine Pearl and she is absolutely lovely! An excellent edition to help with my cleaning duties. Her intelligent features are very convenient especially being able to locate her and physically see what/where she’s cleaning and to be able to point her in any direction she’s needed. She cleans consistently well each time both vacuuming and mopping. I would recommend this vacuum to anyone and everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Robot Vacuum That Saves Me Time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dreame L10s Ultra has made cleaning my home so much easier. It vacuums and mops very well, and the navigation is accurate, allowing it to clean around furniture without getting stuck. I love that it automatically empties the dustbin and washes the mop pads, which saves me a lot of time and effort. The app is easy to use, and scheduling cleanings is simple. It does a great job picking up dust, pet hair, and everyday dirt, leaving my floors looking clean. Overall, this is a high-quality robot vacuum with great features, and I would definitely recommend it to anyone looking for a convenient and reliable cleaning solution.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Helps keep up with dog fur

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a malamute/Australian Shepard mix and two cats which mean my house is always covered in shed fur. This helps a ton with keeping the rugs and hard floor clean from dirt, fur, and cat litter that was tracked. Easy to set up and no issues (just keep toy mice picked up or it may jam).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dog friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum/mop robot is amazing! I have a malamute that sheds constantly and it cleans everything up well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swift, fast, clean, easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new favorite cleaning machine. Runs every other day. Maintains the floors clean and fresh. So far loving it.

    I would recommend this to a friend
  • Pros mentioned:
    App usability, Cleaning performance, Navigation

    Rated 5 out of 5 stars

    A Game-Changer for My Home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Dreame L10s Ultra! This has been one of the best smart home purchases I've made. The vacuuming performance is excellent, with strong suction that picks up dust, pet hair, and everyday dirt with ease. The mopping feature does a great job keeping my floors clean, and I love that the mop pads automatically wash and dry themselves. The self-emptying and self-refilling base is a huge convenience. I barely have to think about it, and it can run for weeks with minimal maintenance. The navigation is smart and accurate, avoiding obstacles and cleaning efficiently throughout my home. The app is easy to use, allowing me to create schedules, set no-go zones, and customize cleaning settings for different rooms. My floors have never looked better, and I've saved a lot of time on household chores. If you're looking for a robot vacuum and mop that truly automates floor cleaning, I highly recommend the Dreame L10s Ultra. It's worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    App usability, Cleaning performance, Ease of use

    Rated 3 out of 5 stars

    Mop great/vacuum just okay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run this robot vacuum M-F every day. I have a lab that sheds a lot of dog hair. The vacuum struggles with leaving little rolled balls of hair on my caroets when it transitions from tile to carpet. About once a week I have to manually vacuum just make sure everything is clean. The moo feature is great. I love the water containers. Set up is easy and the app is user friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best ans looks really nice and modern

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will love it, it is really easy to use it ans works perfectly fine, looks really nice and modern and the app is really friendly . I have a medium dog and there is no more hair on the floor or mats, its sensor makes it friendy with my dog and the integrated camara help me to idenrify where is it and how is woeking .. highly recommended !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Navigation

    Rated 5 out of 5 stars

    My favorite purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little Robot has become a favorite in our home. It does an amazing job cleaning. It’s smart and senses the difference between a rug and floor. We run it everyday and couldn’t be happier. Easier to empty dirty water, change pads, and fill. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot Housekeeper!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is truly like having a robotic housekeeper in my home. I have never seen a robot vacuum clean so thoroughly and efficiently. It does an amazing job of keeping my floors spotless, and after cleaning, it automatically washes its own mop pads, so there’s no unpleasant odor and very little maintenance required. Every time I see how clean my house is, I feel incredibly satisfied. It has made my daily life so much easier and more convenient. I even find myself thanking my Dreame X10 Ultra on a regular basis because it does such a fantastic job. If you're looking for a robot vacuum that truly takes care of your home, I highly recommend it. It has exceeded my expectations in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles our needs with no issues. We have pets that shed a lot but it gets everything cleaned up easily. Mapping took a couple attempts due to it getting caught or jammed but once the map was complete we’ve had no other issues

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Good thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this robot-vacuum. It has excellent navigation, cleans up thoroughly and wash and dry mop yourself. 5/5 perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    AMAZING!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure didn't expect much, but the vacuum and floor cleaning is amazing. You can control everything. So worth the money

    I would recommend this to a friend
  • Pros mentioned:
    App usability, Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great budget robot vaccum

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] great vaccum, i love the app super easy to use and it cleans very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice robot for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a minute to connect to my home Wi-Fi, but overall I really enjoy the robot and the app design is very clean and easy to operate. I also like that the unit has an option to lock the touch buttons on the robot and the docking station, since it prevents my kid from touching and activating the device.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good is amazin

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is amazing, I didn’t remember last time that I had to clean the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS A DREAME

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful. Absolutely love it. It vacuums and mops at same time. It tells yas when to add water. Tells ya if something clogged. It’s the best. I’m 72 and need the help. It does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a very thorough cleaning job however it sometimes goes back and cleans the same area again and one job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far, so good!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for about 3 weeks and so far, so good. It cleans hardwood floors very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Dreame ls10 ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it started off great. Cleaned very nicely. My wife loved it but it started having sensor issues within a few weeks of use. I cleaned it weekly as scheduled but it started malfunctioning. Now I have to send it in for repair since the 14 days to return to Best Buy passed. Very frustrating.

    No, I would not recommend this to a friend