Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 18 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dog friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum/mop robot is amazing! I have a malamute that sheds constantly and it cleans everything up well!

    I would recommend this to a friend
  • Pros mentioned:
    App usability

    Rated 5 out of 5 stars

    Nice robot for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a minute to connect to my home Wi-Fi, but overall I really enjoy the robot and the app design is very clean and easy to operate. I also like that the unit has an option to lock the touch buttons on the robot and the docking station, since it prevents my kid from touching and activating the device.

    I would recommend this to a friend
  • Pros mentioned:
    App usability, Setup ease

    Rated 3 out of 5 stars

    Mop great/vacuum just okay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run this robot vacuum M-F every day. I have a lab that sheds a lot of dog hair. The vacuum struggles with leaving little rolled balls of hair on my caroets when it transitions from tile to carpet. About once a week I have to manually vacuum just make sure everything is clean. The moo feature is great. I love the water containers. Set up is easy and the app is user friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this robot-vacuum. It has excellent navigation, cleans up thoroughly and wash and dry mop yourself. 5/5 perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    GOOD BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT ITEM. I WOULD BUY IT AGAIN. The installation was easy and I love the size of the water containers.

    I would recommend this to a friend
  • Pros mentioned:
    App usability, Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great budget robot vaccum

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vaccum, i love the app super easy to use and it cleans very well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a very thorough cleaning job however it sometimes goes back and cleans the same area again and one job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dreame product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. No issues. Leaves floor clean and with a shine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My cleaning helper.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for cleaning and mopping by its own. Really smart and fun to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Dreame ls10 ultra

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it started off great. Cleaned very nicely. My wife loved it but it started having sensor issues within a few weeks of use. I cleaned it weekly as scheduled but it started malfunctioning. Now I have to send it in for repair since the 14 days to return to Best Buy passed. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum and Mop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only drawback is that the return policy is 15 days because this is a “marketplace seller” and doesn’t qualify for the Best Buy member 60 day return poilcy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase! It's a "Dreame"

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I have gone through many a robo vac, and this one by far is the best. With 3 dogs, the Dreame makes my life so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for about 3 weeks and so far, so good. It cleans hardwood floors very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and operating instructions left a lot to be desired. The use of a board to isolate a couch or room divider is not the high tech I paid for. It does mop and vacuum well once you get it setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my robot it works so well & was a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great so far, the wife loves it...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent product. I am very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Setup ease

    Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of the year! So easy to set up the Dreame from their app and it has helped us tremendously to keep our house clean.

    I would recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 5 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
Sponsored