Customer Ratings & Reviews
- Model:
- DTSH03
- SKU:
- 6643900
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the heating performance of the 20'' Portable Ceramic Space Heater, with many finding it to be very effective. The inclusion of safety features, such as the auto shut-off, is also appreciated by users.
This summary was generated by AI based on customer reviews.
Simply works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little heater that works and just gets the job done.
I would recommend this to a friendThe Heater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for me. I strongly recommend this heater.
I would recommend this to a friendHEATER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.REMOTE DOES NOT WORK AS WELL AS THE HEATER HAVE TO BE VERY CLOSE AND NEW BATTERY DOESNT HELP
I would recommend this to a friend
Yuhhhh
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thinks it is really good. Think my space was a little too big for it tho, so it took time to heat up the house.
I would recommend this to a friendBrrr!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as should but did not put out very much heat! It was returned.
No, I would not recommend this to a friendVery Disappointed with heater and Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am dissappointed for a few reasons. First, it doesn't blow out hot air, it is tepid at the most. Secondly, when I tried to return it to Best Buy, they wouldn't accept it because the attempted return date was past their 14 day policy.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re sorry to hear your heater didn’t provide the warmth you expected and about the difficulty returning it to Best Buy. Even if the store’s return window has closed, you can still reach out to our DREO support team using the email in your manual or by searching "DREO support" on Google. We’re here to help with troubleshooting, warranty support, or to discuss possible solutions such as a replacement or refund. Thank you for sharing your experience—we want to make this right for you.
Dreo 20 - did not live up to its reputation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to get this to work. It trips off my electricity wherever it is plugged in. Was disappointed as it was listed as one of the best heaters to own.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry to hear your heater is tripping your electricity wherever you plug it in. This is not the experience we want for our customers. For safety, please stop using the heater immediately.
If the heater is the only device on the outlet and it still trips your breaker, it may have a defect. Please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We can assist with troubleshooting, replacement, or a refund.
Thank you for bringing this to our attention—we’re here to help and want to make this right for you.
Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep shutting off even when I plug it into the wall by itself. Work at first but now doesn't work
No, I would not recommend this to a friendfaulty device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there was something wrong with this item. it fried my outlet and blew out every fuse in several locations in my house. i have never had a portable heater do that.
No, I would not recommend this to a friendBrand response from Dreo
Posted .We are extremely sorry to hear about this dangerous experience. Your safety is our top priority, and what you described should never happen with our products.
Please do not use the heater again. We strongly encourage you to contact our support team immediately using the email provided in your manual or by searching "DREO support" on Google. Our team will prioritize your case for investigation and will provide a refund or replacement as needed. If possible, sharing details or photos of the incident will help us improve safety and prevent this from happening again.
Thank you for bringing this to our attention, and we sincerely apologize for any risk or inconvenience this has caused.
Nope...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall,hated it....on high,it blows low.... disappointed in this product...even close up,I could barely feel the air coming out....this product might be good for a bathroom,but not a bedroom.....
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started making really loud mechanical grinding noise only after 2 days of using.
No, I would not recommend this to a friendBrand response from Dreo
Posted .Thank you for your feedback, and we’re very sorry to hear about the loud mechanical noise you experienced after just two days of use. This type of unusual noise may indicate a product issue.
Please contact our support team at the email listed in your manual or by searching "DREO support" on Google. If possible, attach a short video of the noise to your message—this will help our team assess the problem more accurately and provide you with a solution, such as a replacement or refund.
Thank you again for bringing this to our attention. We’re here to help!
Didnt last long
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I threw the box away. It quit working in two weeks. Now I cant return It
No, I would not recommend this to a friendBrand response from Dreo
Posted .We’re very sorry to hear your unit stopped working after just two weeks. Even if you no longer have the box, please contact our support team using the email provided in your manual or by searching "DREO support" on Google. We offer a manufacturer’s warranty and can assist you with troubleshooting, replacement, or a refund if needed.
Thank you for bringing this to our attention—we’re here to help!
- Pros mentioned:Heating performance
My new ceramic heater!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It doesn't take but 15 minutes and my room is nice and toasty!
I would recommend this to a friend Average Heater
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.simply an average heater.................................
No, I would not recommend this to a friend