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Customer reviews

Rating 3.1 out of 5 stars with 38 reviews

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  • Ease of Use

    Rating 3.6 out of 5 stars

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58%would recommend to a friend

Customers are saying

Customers are impressed with the 8-sheet Diamond-Cut Paper Shredder's price and ease of use. However, many customers reported issues with the shredding capacity and reliability of the product. Several users experienced frequent jamming, impacting the overall functionality. The product's performance appears inconsistent, with some experiencing positive results while others encountered significant problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Had trouble with it after a couple of weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it back after a couple of weeks. Luckily i purchased a service agreement, which don't feel you should have to on new products, they replaced it.....will see how long it lasts!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability, Shredding capacity

    Rated 1 out of 5 stars

    Terrible Shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder was a waste of my money, I just wish I had used it more in the first 30 days.. As said before, if you don't put in the paper just right, it tends to jam easily, with paper between the teeth. After shredding about 200 pages, it just clogged up so badly that the teeth bent. After that it was worthless. I now am looking for a replacement and was surprised to see it still for sale. Stay away from this shredder, it's very unreliable, you may just be back getting a replacement or money back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    good bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from bogging down slightly on credit cards and CDs it works great. Frankly I didn't buy it to eat credit cards and Cd's, but rather for the shredding of financial documents. It's been about 2 months since our last paper shredder died and this chewed through the desk-engulfing backlog in about an hour, without jamming once. I'll admit, I did get lazy a few times toward the end, and stuffed unopened envelopes into it as well, easily exceeding it's posted sheet limit. It bogged down when I did that, but still plowed on, didn't jam or clog one time.

    I would recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    8 + year user

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First review I've ever written but with all the bad reviews with this shredder I wanted to post about my experience with it. I have owned this unit for over 8 years and I can tell you it has shredded thousands of pages. It sits in the hallway so everyone in the office area can feed documents. Here's the good. I feed way to many sheets at times. It either slows way down and starts to smell or it jams and I hit reverse to clear it. It just keeps going even though it should burn out. The bad: Yup, the paper builds up between the blades and the housing but it keeps shredding anyway. It helps if to push down the shreds so they don't build up to the blades. Also, I don't use the oil because it builds up on the auto switch, turns gummy and makes the switch stick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Suits our small office needs just fine.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is what I expected it to be. It's not used for heavy shredding, and is quite suitable for our small office needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good paper shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is realy good so far. It dose everything it says.After reading the other reviews I had doubts but This shredder proved its self to me. You have to empty it when it needs emptyed and run paper thru it with oil like it says to keep it working like it should but thats normal. It is strong and does every thing like it should with no problem.

    I would recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 1 out of 5 stars

    Jams Like a Rock Star

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in your home but that is all it is good for. The manufacturer actually replaced my shredder twice (jammed twice under warranty) but hated the inconvenience. The third one has just jammed and I am moving on...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 1 out of 5 stars

    Absolutely not worth the trouble.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is no good! Before it broke with very light use; it would only shred a very minimal amount of sheets unlike its advertisement. Store was no help on replacing the machine and the parts store-- a best buy company, says they do not offer replacement parts for this model even though they continue to sell these machines as of this posting. The plastic gears on the inside of this shredder are cheap and will break and/or strip out shortly after any warranty period.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last shredder lasted a year which I thought was good considering it was $20. I wanted a more substanial shredder and this one looked like it would fit my needs. I love how it shreds the paper into confetti so I'm more at ease with my personal information. This shredder was working really good for the first month. It shredded everything smoothly without jams. Then a month later it won't shred at all. I have to adjust the cord to try to get it to work but its a hassle and makes me upset that I've owned this thing for 4 months and now its broken.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    Wish it would cut smaller.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This paper shredder does not cut the paper into as small of pieces as I would like. Some things might still be readable.

    I would recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 1 out of 5 stars

    Save your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for ocassionally shredding papers containing personal information. It started off working well, then after about a month, it seems to overheat and stop. I've never "maxxed" it on capacity, nor have I ever put anything heavy such as thick paper or credit cards in it, yet with around 4 sheets it moves slow and after a few rounds of shredding, it quits. Maybe I just got a lemon, but I wouldn't recommend this to a friend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shredding capacity

    Rated 1 out of 5 stars

    $59

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard time getting product to enter slot, three sheets of paper was all that it could handle before stopping. returned item to store

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No problem with use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this shredder for approximately 2 years and have had no problem with it even though once in a while I exceed capacity. I use it all the time including shredding old credit cards. As far as the others who have had problems, my thought is that they overuse it a or needed a business shredder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job of shredding paper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dislike about this shredder is that sometime it is a bit awkward to put paper thru the slot to shred. Other than that it does a very good job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price, thats about it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cant beat it, but do NOT try to put in more than 4 pages at a time, it will jam up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good shredder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shreds good and I'd buy another shredder just like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This shredder is going back for strip cut

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having the same problems, blades jam with paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shredder was DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this shredder shipped to my home, opened it up, plugged it in and got nothing. The light wouldn't even illuminate. Returned to store where BB employee said she's seen a few others returned with the same issue. Buy at your own risk.

    No, I would not recommend this to a friend
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